I use Gena Trust for my residential home insurance. What I appreciate most about her & Ryan are…read moretheir prompt responses, thorough answers to my questions and openness to simply helping out. I was recently rear-ended by someone and both me and the at-fault driver were insured by GEICO. I was experiencing serious challenges dealing with GEICO and since the policy was due for renewal, decided to shop around. While on the phone with Ryan, I sounded him out on my GEICO situation. He patiently heard me out and was a useful sounding board with great advice. While there's always a business interest at stake, at no time in our conversation did it turn into a direct Farmers sales pitch - even though GEICO-bashing could easily have been a path of least resistance. So thank you, Ryan - your willingness to engage substantively with this client outside a direct sales context is what earns this review. In the end, I renewed my auto policy with GEICO. Why, you might ask. Firstly, they sorted out my claim - after jumping through several hoops. Secondly, I'm a price-sensitive shopper, and for an apples-to-apples policy on my specific scenario, GEICO delivered the better-priced premiums. The tradeoff is clear as day though. GEICO may save you money, but it's a pain dealing with them. If you prefer a more personalized relationship with your insurance agent; or you have more complicated needs whereby that human interface helps, you may find the higher Farmers premiums worthwhile. If so, I can say a great example of such a person-to-person team is the Gena Trust team.

Gena and her staff are excellent! They are one of the best agencies in the state because they…read morereally care about their clients! Looking forward to a long term relationship with her agency!

Steven is the best insurance agent I have ever experienced. He has been my agent for many years. He…read moreis trust worthy, knowledgeable, kind and courteous. I feel Steven is more like a long time friend, who just happens to be in the insurance industry. I believe many clients of Steven feel that way too. Allstate is lucky to have him!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As a Personal Financial Representative in Norcross, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car and more. I can also help you prepare a strategy to achieve your financial goals.

Phil and his staff are true professionals. Great people & great insurance products. If you are in…read morethe Sandy Springs area, you will get great service from Phil and his team. I highly recommend them.

Very impressive customer service! I was referred to this group and they took a great deal of care…read morein explaining the process, detailing exactly what each item on the forms meant as well as other very important information that fit my situation. I'm very grateful for them.

Update. This 5 star…read morereview is strictly for Dan Barracliff. He read my Yelp review, took my situation very seriously and got on his team to work on resolving my issues. He contacted me asap! I can gladly say that everything is taken care of. Indeed! Within a few days, I got the official letter about the cancellation. In a few more days, I got the refund check. It saddens me that I had to part ways with Statefarm like this but at least concluded with a better ending. Thank you, Dan Barracliff. If all your employees had your same work ethics.

I just spoke with a Mr Jeff Grimoldi. I just had the best interaction with an insurance agent ever!…read moreHe was able to get close to my current policy rate. We did not make a deal. However I saved his contact info for the future. If all of your employees are half as good as Jeff. You have the best team on the planet! Sincerely Timothy Kingsley