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    ATI Physical Therapy

    5.0 (1 review)
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    Physical therapy

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    6 years ago

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    Ivy Rehab Physical Therapy

    Ivy Rehab Physical Therapy

    4.1(9 reviews)
    0.7 mi

    Unfortunately, I regret to have to write my opinion regarding the billing practices of Ivy Rehab…read more Ivy Rehab does not seem to use ethical billing practices and they also seem to omit billed insurance charges on their invoice statements (patient does not receive important procedure codes). They seem to use a "productivity model" which pushes unethical or questionable billing of multiple billing units per session. For a 45 minute session my insurance was billed for 7 total units, and after speaking with my insurance company the units were billed for procedures that didn't take place. I also had to call my insurance company to figure out what was billed since my statement has no medical procedure codes or units indicated. Medicaid standards indicate an 8 minute rule of billing. This is a standard set for all PT practices. What happens when billing is done as a productivity model and the patient is not informed of what is being completed ("overbilling") is the patient gets billed for an excessive amount per session, such as 250.00 dollars for a 45 minute session. Vulnerable populations can end up in debt from medical bills, and medical bills are the number one reason people end up in bankruptcy. What appears to be happening at Ivy Rehab is that if the therapist puts their hands on you (ie touches you briefly during an exercise which is CPT code 97530), they then bill a manual therapy code. This is certainly what happened to me, I was billed for multiple codes but received therapeutic exercise (97530). Additionally my statement indicated "Therapy Visit" in lieu of medical procedure codes (see attached photo). In my experience at major hospitals and reputable doctors' offices, procedure codes and units are indicated on invoice statements. I contacted management at Ivy Rehab to discuss the billing practices (administration) and my bill and was informed I would be responsible for "services rendered" and that alternatively I could apply for a payment plan. I find this ironic since one of Ivy Rehab's motto is "Do the right thing." Additionally, since Ivy Rehab does not indicate procedure codes on invoice/statement (no units and no CPT codes), most patients are unaware that these practices are taking place. It is with utmost disappointment that I write this review. I disagree with all the above practices and increased financial demand this practice places onto vulnerable patients. To better understand how a PT practice should ethically bill for services please see: https://www.webpt.com/8-minute-rule/

    I had the worst experiences at Ivy Rehab. The owner of the franchise would pop in and talk to my…read moretherapist while he was with me. He's be telling him to get more business, which doctors to call, etc. Then I got hurt when my therapist stretched my shoulder. I couldn't do any exercises for 6 weeks, had to get an MRI (shoulder was badly inflamed) and a cortisone injection. I never went back. Then I was billed the final payment of $28.14. After speaking with several people at Ivy they insisted even though I was hurt and had additional medical expenses, I had to pay the balance. I paid it. Now 3 months later I received the same bill! Horrible company, horrible record keeping. Stay away from Ivy Rehab! You are better off finding the exercises and doing them at home.

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    Ivy Rehab Physical Therapy
    Ivy Rehab Physical Therapy
    Ivy Rehab Physical Therapy

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    Midwest Bone & Joint Institute

    Midwest Bone & Joint Institute

    2.3(14 reviews)
    2.8 mi

    Stay far away from Dr Seeds. Botch surgery. Now I have to have another knee surgery by a more…read morereputable surgeon. It's been pure agony! All I'm told is to exercise while my tendons are detaching from his surgery. He made me a cripple and praying my next surgery can repair the damage he caused. I'm told the wear and tear walking with a limp has caused my hip damage and told I'll now need a hip replacement from it. Beware! I have all the evidence in MRI. And X-rays showing the damage. Plus his bedside manner sucks. Not the most personable guy! But I don't care about that I cared if he was a good surgeon or not!

    I went to see Dr. Seeds for a hip/groin issue. He did some examination and prescribed some physical…read moretherapy, which proved somewhat helpful. Standard protocol, really. However, I take exception to his belief that he knows everything, including things that are outside his scope of expertise. As he was examining my hip, I mentioned how my chiropractor had told me that my pectineus muscle seemed to be the issue. Dr. Seeds responded by telling me how the chiropractor was blowing smoke up my ass, as the muscle is very deep and internal and impossible to examine/diagnose without some type of scan or opening me up. The PT that Dr. Seeds prescribed helped somewhat, but did not completely resolve my hip issue/pain. Still in some pain, I later sought out another doctor, who examined my hip with ultrasound. Lo and behold: my pectineus had quite a bit of damage in the form of non-thickness tears, corroborating the chiropractor's diagnosis. Turns out the snake oil salesman of a chiropractor could do what Dr. Seeds said was impossible. The only conclusion I can draw from this is that Dr. Seeds was wrong about what is possible because he doesn't know anything about chiropractic treatment/care/abilities. When seeing Dr. Seeds, my advice would be to trust him in anything regarding his specialty, but whenever he steps out of his lane take it with a grain of salt, as he seems to feel that the depth of his knowledge in his expertise allows him to make assertions about things outside of his expertise.

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    Midwest Bone & Joint Institute - Midwest Bone & Joint Institute
420 West Northwest Highway
Barrington, IL 60010

    Midwest Bone & Joint Institute 420 West Northwest Highway Barrington, IL 60010

    Midwest Bone & Joint Institute
    Midwest Bone & Joint Institute

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    ATI Physical Therapy - physicaltherapy - Updated June 2026

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