I was immediately skeptical of the physical therapy location because of billing. I expressed this…read morewith the representative and she stated that she would contact my medical insurance provider on my behalf and find out what my per-visit cost would be. She called me back and stated my cost would be $20 per visit. I took her at her word and began treatment. When leaving each appointment I went to pay and was only billed $20. Two moths later I get a bill for $1300. When confronting management, I was told that I was misinformed and I would be responsible for the full amount. There was no apology, nor was there any middle ground for resolving the bill in stuck with. This is awful business, and I see I'm not the only one with this problem. BUYER BEWARE.

If you require physical therapy this a great place. Caring, understanding, compassionate, and very…read moreprofessional. Explains how to perform and why the exercise is necessary. works with you with understanding when it is difficult to perform an exercise. Always ask if you need a rest. Hannah is wonderful and makes it fun when are learning I completed one program with her and am now living as before therapy. I have just now started a new program for a different problem and I am sure I will have same success as before. Mary Joyce Morris

Susan, front desk staff and Miss Ellie (the greeter) always make me feel welcome. The therapists:…read moreBrett, Tony, and Stacey have all been spot on with exercises, suggestions at home and manual/massage skills. You aren't just a patient here; you feel like you are part of the family/team. They have additional modalities not seen at other clinics: dry needling, deep tissue laser, and shock wave therapy. I'm a few weeks into this sciatica journey. They carefully assess me each visit and adjust my plan accordingly. I am hopeful for a full recovery.

The office manager, Susan is rude. If you don't mind their large dog barking at you and following…read moreyou during your treatment you should be ok. When I asked them to put the dog up they made sure to leave it out when I got there and I was openly referred to by the employees as "the one". The dog is always in the theraphy room and lives upstairs. There are 2 other PT offices in Travelers Rest. Try one of those.

Had knee replacement surgery by Dr Jennings. He used the new robotic assisted method. I had…read moreexcellent care by he and his staff for recovery and pain management. I have great confidence in his skills as a surgeon and would use him again. I am currently using their PT services and Have Erin as my therapist. She is EXCELLENT and has helped me recover from my replacement and also back pain resulting in the knee surgery.

Assembly line medicine.....long wait to get in, quick to get you out with no care. Front desk…read morepersonnel are rude and look down on you. After 6 weeks I am no better off than before I first walked in the door. Lodged a complaint with Bon Secours about them. These are bad doctors that interested only in money. IMHO.

Buyer BEWARE!! MIND YOUR COPAYS!! and don't fill out any patient satisfaction surveys prematurely!!…read more For **13** visits over about 6 weeks these people kept telling me I owed them a $30 copay, so I faithfully paid it prior to receiving treatment each and every time. It was only through chance while I was reviewing some things on my Blue Cross account that I realized I had ZERO responsibility to pay a copay. So first, they took my money when they shouldn't have. Upon realizing that back in April, I contacted their business office and spoke with someone (Taj?) who acknowledged that I shouldn't have been charged those copays and assured me they would be sending my $390 back to me. Yesterday - a month and a half later - I called and they said they still had not sent my money back to me, but acknowledged that they saw their own notes as to the above and would get the money sent to me... but they could not give me any explanation as to why the money wasn't already sent. Moreover, they're telling me it could be another 6 weeks before I receive the money. Multiple calls to Allison, the Business Office Supervisor, keep going unreturned. I keep being told that she's in a meeting and will get back to me afterwards, but that's not happening... So I've now put in a complaint with Blue Cross and will be putting in additional complaints with any state regulatory offices I can. Additionally, their main number 864-654-2001 gives an option to reach the business office, but you can't reach them that way, so you wind up wasting your time and someone else's to get the correct number. Finally, the person who keeps answering (Morgan??) once I reach the business office sounds like they're in a bathroom or some other sort of echo chamber. What a NIGHTMARE!!!!!

I thought I already wrote one of these, but somehow it doesn't show up. Well, let me say.... This…read morephysical therapy business is ABSOLUTELY AWESOME! I have been a client there twice after each surgery on my thumbs. Adam is the hand guy and what an absolute GEM! The entire office is like a breath of fresh air! EVERYBODY, from the front office to every inch of the business is top notch, Now, it's my husbands turn to go for P.T. We were told to go to a different place and it was a complete nightmare. So today, we have cancelled the initial office and are going back to Excel. THEY treat the client AND the family with respect, care, fun and dignity! So hard to find in a business, nowadays. Cannot wait to go to Excel in Easley! !

Forum Health used to be Wellness by Design and I went to them back then for BHRT. I found that…read moretheir pricing for that was astronomical after realizing my OBGyn did it for a fraction of the cost and worked to get it processed with insurance. Forum Health does not deal with insurance and they continue to charge very high rates for services. I reached out this time around for chelation therapy as she was the only one in the area that did it and the price was the same as friends of mine who do it in Florida. Connie recommended 20 sessions but I insisted on only doing 10 sessions and do labs to see progress. Each appointment was preceded with a text telling you to arrive 15 minutes early which I did only to sit in the waiting area (with no one else there) for 20-30 minutes each and every time. This was annoying since I was usually the first appointment of the day and I needed to get back to work. At one appointment, I was there all morning. They set the drip too slow and I had to literally walk the IV pole out into the hallway to ask them to let go because I was finished. The first day she required you to have a consult session with her to which she charges about $300. In that session, she reiterated what we were going to do which was already explained and discussed in the "free consult". So, that was a waste of time. She then proceeded to upsell other products and talk about BHRT to which I was not interested and I told her that was not why I was there and that I was working with someone else to get this done. Weeks had passed and I had to ask for the lab results as they did not proactively give them to me. I was also more than halfway through the treatments when they told me I was required to have another consult with Connie to go over the lab results. That was another $300 and, again, she proceeded to upsell me products and other services. I reminded her that I was working with someone else and not interested. I was very annoyed at this point because it seemed like I was paying her for a sales pitch each time she "required" me to meet with her. I had 9 of the 10 treatments when I got covid and couldn't make my 10th one. They made me sign paperwork that agreed that the 10th treatment expired the day after my last appointment. They made sure that all of my appointments were within that timeframe. So, due to being ill, I didn't show up at the last appointment. They texted and called after that and I just ignored them at this point because I was not interested in working with them anymore based on my experience. They did catch me on the phone 3 weeks after the last dose supposedly expires to schedule the last treatment. She told me the last dose didn't expire until the following week. I told her that I was done and wouldn't be coming back at this point. The office staff is generally friendly but they move at their own pace for sure. There's no sense of urgency unless they want money and that is evident when they come into your room, hand you a bill, and tell you to pay it before you leave that day. As far as I'm concerned, not much has changed with their ways here and she definitely charges a premium. Definitely shop around before committing to anything they do. I'm sure you will find what you are looking for at a much lower rate.

I've felt so much better since getting care from Dr. Casebolt. I've been to other places for…read morebioidentical hormone treatment but this place uses a more comprehensive approach. Other suggestions for diet and supplements helped with my anemia, GERD, and psoriatic arthritis.

I called and was told there was no wait list, so we had a referral sent here. I waited two weeks…read moreand never heard anything. When I called I was told that they did not receive the refferal and it needed to be sent again and then i would be called in a week. I sent it again and confirmed that they had the referrel. Again, I was told I was told I would be called in a week. I called a week later to check and all of a sudden there was a three month wait list. Poor communication.

This is a business that offers therapy for children. They offer physical, occupational and speech…read moretherapy. Physician referral required. Conveniently located off Pelham Rd. across from Bolling Springs Rd intersection. A caring and knowledgeable staff. Major insurance and Medicaid accepted, payment plans available.

Complete nightmare. I live in more pain everyday than people can imagine. Womack hacked me up…read morereally bad. Even the doctors in Charleston that attempt to fix this kind of complete mess don't even want to attempt to fix this .If you don't want live in a nightmare stay the hell away from this place.

My grandmother was seen by PA Andrew Marrs and was told that he needed to consult with his…read morecolleagues and would be in touch with her in 2-3 days. On the evening of the 5th day of not hearing from the PA, a message was sent through MyChart. Two more days pass without hearing from the office. I called the office to speak with the admin, Jerry, but he was "on a conference call and needed to leave in 30 minutes and would call me the next day". I advised that I am NOT on my grandmother's HIPAA and that they would need to contact my grandmother directly. Again...here we are on day 8 with no response from the office! This is absolutely unacceptable and negligent! As a 30+ year employee in the medical field, I am completely disgusted with the lack of care from this practice!

After reverse shoulder replacement I have been seeing Jeff Metzler at the Travelers Rest…read morecenter.Jeff is outstanding with a good demeanor and he has helped me a lot through my recovery. I ended up with Jeff and this location after several friends previously have had excellent recovery from several different procedures. It has been a great referral. 5 star.

I've gone to Accelerated PT for my two knee replacements. Brian is gentle, yet persistent. If you…read moredo your excercises and see Brian,I promise you will see positive results. The atmosphere is relaxed, and truly a fun place. The staff is nice and professional. Honestly, I have nothing negative to say I'm looking forward to life without knee pain!