If a business is centered around creating fun experiences for children, respectful and patient…read morecommunication should be a baseline expectation. Unfortunately, that standard was not met at the Cherry Blossom Festival in Conyers. There is a way to maintain safety while still being kind, patient, and respectful. I strongly recommend that Rucker Family Amusement invest in customer service training, particularly focused on how to appropriately and positively engage with children. Respectful communication with children is extremely important to me, especially as a parent of a child on the spectrum. When my son became overheated and laid down near the entrance of the inflatable that he exited, one of the operators shooed him away with her hands as if he were a nuisance and told him to move instead of checking on him. I also observed an operator yelling into the bouncy house, and overall, the staff came across as stern, unsmiling, and not welcoming. While safety is important, the way it is communicated matters. The operator at the tallest inflatable seemed annoyed in her communication with children waiting and children already in the bouncy house. She didn't smile or greet anyone pleasantly or seem welcoming. Families deserve an experience that feels both safe and kind. Unfortunately, that was not our experience.

I was initially very interested in doing business with this company. I submitted a request through…read moretheir contact form asking for a quote to be emailed to me. Instead, they texted me and simply told me to check the website. That felt impersonal and unprofessional. After I left a review about that experience, the owner contacted me and acknowledged their mistake, explaining they had been experimenting with AI systems while interacting with live customers. They offered a discount, which I appreciated, and I decided to move forward with a rental. Unfortunately, we later had to reschedule for July. The week of the event, they called to say they could not honor the rental. When I requested a refund, they agreed and invited me to return in the spring, assuring me they would honor the discounted price. In February 2026, I called to schedule an inflatable and ask about the previously promised pricing. The call was disappointing. The owner placed me on hold multiple times for a combined total of over ten minutes, repeatedly confused me with other customers, and then claimed he "remembered me very well." The tone of the conversation became rude. I was told they would not honor the prior pricing and was made to feel unreasonable for even asking. When I said I would take my business elsewhere, I was told, "That would be great." Overall, this was a frustrating experience. Commitments were not honored, communication was inconsistent, and the customer service, particularly from the owner, was unexpectedly discourteous. I cannot recommend this company based on my experience.

I don't normally write reviews but Big Peach did such an amazing job I had too. They did exactly…read morewhat they said they would which is not that common in these times. They were on time, install the bounce house quickly and the bounce house was in good condition. My family really enjoyed the rental. I will definitely use them again. Thanks Big Peach Bounce House Rentals,

Big Peach Bounce House Rentals saved the day for our 5 year old's birthday party. We had rented a…read morebounce house from Big Bash Events (you can read that review on their page...) and, the day of the party, they were not able to deliver. I really didn't want to have to tell my son and all of his little friends that there wouldn't be a bounce house as all of them had been looking forward to it. I called Big Peach Bounce House Rentals hoping against hope that they could help me - and they did! I paid for the rental online while I was on the phone with them and they had the unit delivered and set up within an hour. The man and woman that delivered, set up and picked up the bounce house were very professional and kind. We are so grateful for their help and their quick response. I highly recommend giving them a call!

The kids had the best time ever! we had the double water slide, these kids played and had so much…read morefun. it was so nice. Big Bounce came and set everything up and took it down. it was so nice not to worry about anything. Thank you for making the kids day!

I recently used Big Bounce City to rent an inflatable for my kids. The entire process was very…read moresmooth and the owner and delivery staff are very professional. I would definitely use them again and recommend them to family and friends for their inflatable needs. Support small businesses!

amazing customer service and communication! i couldnt recommend them more! They were amazing with…read morethe set up and tear down. Delivered early! We loved the bounce house for my daughter's birthday !

From the owner: Athens Bounce House Rentals specializes in birthday parties, church events, family reunions,…read morecompany picnics, fall festivals, schools and day cares activities, carnivals, and more.

We enjoyed their professionalism, timely response and flexibility. Great team to work with for…read moreevents and special occasions, highly recommend for ALL AGES!

From the owner: From my family to yours let’s plan your event at awesome affordable prices! We have some of the…read morebest prices in the area and we are ready to jump to start your event. Not to mention we are fully licensed and insured. We understand your need for fun and have what you need!

The staff was very pleasant and communicated well when they were delivering and picking up. The…read morebounce house looked very clean and new and well kept. My son had an amazing time.

From the owner: We are here to inflate your fun with our inflatables. We offer some of the most up to date…read moreinflatables around at prices that you can't beat. We are your local source for bounce house's, wet/dry slides and combo's be sure to check back frequently as we will be adding new inventory often. We are located in Loganville, Ga and serving the surroundings areas. Have a look around and let us know how we can help take your party to new heights! Once you have selected your items and the date we will need to know where and when to arrive! Place a deposit to secure your party rental, and count down the days for your big event. Let's have some fun!