Terrific staff from the front desk with Marla, Olivia(very friendly), and Jade to the therapists…read moreCaitlin, Roland, Todd, Katie, and Brittany. You're in good hands when you come here. I had a muscle strain sport injury with my shoulder blade, shoulder, and tricept and after coming here for three months of weekly attendance, those areas feel rehabilitated. The therapists and assistant therapists like Amanda are very knowledgeable in knowing what stretches and exercises can help you as well massaging the right areas . They're very attentive to your needs and very personable. Don't be afraid to tell them what works for you and what doesn't as they're all there to help you. As mentioned before coming here, workout clothes are recommended since you will be doing a lot of movement and possibly working up a sweat - you are essentially going to a gym with a personal trainer who will needle or massage you at the end. When it's time for me to discharge, I'll definitely be celebrating my return to normalcy(and not paying the medical bills) yet at the same time, a little bit crestfallen as the staff here has grown on me and I will miss them a little.

Complete waste of time & money. Be sure to track your actual visits and treatments, since they…read moredon't seem to be able to

Great staff, Jose has helped me with my knee issues and gives great care and recommendations.read more

I found this on IG. They get you in on a cheaper fee then add to a higher one. It's not in my…read morenetwork so I choose one instead. Funny but the second option didn't find what they said was the problem with my knee which is very concerning! Ultrasound & x rays showed fluid & arthritis!! I am glad I got a second opinion.

The wait time is horrible compared to other practices. The Staff seems attentive and caring. The…read moreDoctors are good. However, their scheduling is very bad as well. I can go any other orthopedic practices and wait a lot less to see the Doctors. Please, pay attention to these grievances next time you go to this network.

I seen Dr. Raj B'Hole for ankle pain. I had to have surgery to remove a bone spur and repair…read moreAchilles Tendon. I am now pain free. Dr. Raj B'Hole and his staff were great, compassionate, and listened to my concerns. Highly recommend. I thank all of them for what they did for me. D. Wilbanks. Oct 2024

Background / History So ... I'm an expert PT patient at this…read morepoint. Trying to find a PT clinic to help get my left knee (torn meniscus) back in shape. I visited PT Solutions of Powder Springs and BenchMark PT Powder Springs before coming here. Exterior They're located in the strip mall nextdoor to Atlanta West Dentistry. There's a ton of stuff here: a pet grooming place, a nail salon, a Dominican salon, a barber shop, a donut shop and a Wiggle Giggle (formerly Fitness 19 I think). The bakery and the pho shop have gone out of business. Interior Pretty spacious compared to the other facilities I visited. Based on the storefront exterior, I was surprised (pleasantly) when I walked in. They have all the usual stuff. The only thing I was disappointed to see missing was my beloved Total-Gym type machine. Luckily, I bought one for my home use. Lol. Price / Value I was THRILLED to discover that PT Solutions New Macland had my co-pay / financial obligation information incorrect. My co-pay was not $71 - it was $20. Yay. Customer Service Brandi is awesome (as evidenced by the tons of Google 5 star reviews that mention her by name). Empathetic, motivating, personable and knowledgeable. Just what you want in a therapist. I worked with Chris for the first time last week and he was also great. He immediately won me over because he's funny and former Navy, and he's got hands that could crack walnuts. The therapist / patient ratio is much better here and it seems like they do a much better job of spacing patients out (with regards to both actual physical space and appt times). I actually tried to call this facility two week ago and no one answered. I'd received a Wellstar bill for a $20 co-pay (not the $71 I was quoted by New Macland, so I was curious about whether it was mistake.) I called super early morning last week and no one answered, so I decided to just drive up there once I woke up for the day. I found out later that they sometimes have meetings and Brandi told me the best time to call. But unlike Benchmark, they have a whole BANK of cards with email addresses (for therapists and for the front desk), so reaching them, now, is a breeze. But back to my drop in ... when I stopped by Allison (I think) was there. She told me she was the front desk manager for this location and the New Macland location. She looked up my file and confirmed that the $71 in my file was incorrect. She was the one who got me scheduled. Allison did do the thing that everyone does where I ask if they have any appts after 2pm and then they proceed to offer me 9am and 10am appts. I always have to explain that I'm not being a diva - that I get off work at 5am or 8am and that I REALLY like to get at least 5 or 6 hours of sleep each day. Lol. Like the other facilities I reviewed, the support staff is super young and interactions can be a little awkward. For instance, Tiffany is a sweetheart, but she speaks so quietly I can barely hear her, so I feel like I have invade her space by leaning over the counter to hear her. And Asia, who looks a bit stern until she smiles - is amazing, but she never introduced herself - she just came over when Brandi instructed and started helping me. There's an AA male with locs - same situation - no idea who this guy is but I've been close enough to him to put my nose in his hair if I wanted to. I think they're called technicians and it has been this way with literally EVERY facility I've visited. Unlike the therapists, none of them ever seem to have on name tags (or if they do, they're hidden / obscured by clothing). It's almost like the therapists have warned them that they'll be beaten if they talk to patients or introduce themselves. Just kidding. I think it's probably a young person being social awkward with old person thing. Lol. Other This location offers dry needling but no cupping or e-stim. They also have a home exercise portal. Overall Overall, I'm very happy that I took a chance and stopped by and I'm hoping that they can help me get my knee back together for a healthy, happy 2024!

From the owner: At PT Solutions Physical Therapy, we strive to make your experience great from beginning to end…read more This starts with flexible appointment scheduling and acceptance of most major insurance plans and continues with better patient outcomes through evidence-based research. For us, this is more than just a job. Our clinicians, therapy aides, and patient service coordinators are dedicated to making sure you receive the very best care and customer service. Once in the clinic, a PT Solutions physical therapist will identify the source of your pain and guide you through manual therapy and therapeutic exercises to correct the dysfunction. Your care begins with the end-goal in mind -- living your life without pain.

My ankle was bothering me and my orthopedic doctor at Emory sent me here for physical therapy, so…read moreglad I came everyone who works here is Amazing from the ladies at the front desk to the Physical Therapists, it was a great experience and so glad I came here I highly recommend this place.

I'm not really sure how to rate this place. And I'm also a little nervous rating them while I'm…read morestill being treated. After NOT being able to be treated by Wellstar Ortho due to my only-seems-to-only-read-high-at-their-facility blood pressure issues, my orthopedic surgeon referred me to this place. My doc's office told me to expect a call from them. After a week with no phone call - I decided to call my doctor's office again. They assured me they'd sent the referral and suggested that I call Emory directly. Before ending the call, they even double-checked my file and visually confirmed that they had a fax confirmation. They provided me with the number for Emory. When I called Emory, the receptionist / Office Manager answered the phone shouting and laughing with someone in the background. When she finally managed to stop laughing and calling on the Lord, she said, "Hello?" As though I'd call her personal cell phone instead of a place of business. I said, "Is this Emory?" And she said 'Yes' as though I was an idiot for asking. I explained why I was calling and she said that she hadn't had a referral from Dr. Morrison's office in ages. When I explained that I'd just talked to them moments ago - she told me that I needed to call them back and have them re-send it. I was very taken aback. I'm used to dealing with medical support team members that are a bit more proactive - but I was in no mood to ask her to PLEASE be helpful and just call the the Dr's office on my behalf. So I call my doctor's office again - and of course, they kept me on the phone while they conference-called Emory. We got the same receptionist / Office Manager again. Of course she insists that she never received the referral so Rita (the manager at my ortho's office) sends it over again and roughly 2 hours later Emory finally calls me to schedule an appointment. I asked for an appointment any day between 1 - 4pm - except Wednesdays. She offered me a Tuesday appt at 11am. ??? On the day of my appointment - when I arrived the staff was cutting up, laughing and having a lot of fun. Shouting across the room talking to one another and the patients. The space itself is tiny. The open air therapy room is literally the size of my downstairs family room (yes, my family room is large, but Yikes! This facility is a LOT smaller than I'd envisioned). And I don't begrudge anyone that has fun at work - so no stars deducted for that. Work should be challenging and fun - but as a newcomer, and an extrovert - I admit I found it a bit daunting. I had to put on my actress hat and pretend that I'm an extrovert too. This is just a warning - if you are looking for a quiet, serious, sedated physical therapy atmosphere - this is NOT the place. My therapist, Kristi, was pleasant & seemed empathetic which is always great (and sorely lacking in some folks employed in the medical profession) but there were a couple of things she did that were unique compared to any physical therapy I've ever had. For instance, she told me how many reps she wanted me to do, but then she'd either wander off leaving me lost because I thought SHE was counting my reps. Or she'd stay right there but start talking to her co-worker - which made it difficult for me to do the counts in my head. I kept losing track and then I felt bad - like I'm a doofus because I can't block out background noises well enough to keep track of my counting. She also didn't help me sit up from the table when it was time to go. She was preparing to leave / get off for the day - so I was on my own. (She left before I did thanks to my Who's on First conversation with the receptionist / Office Mgr - below). I don't typically need help sitting up from this position, but I'd pulled a muscle in my side two days prior so I would have LOVED some help on this day. Lol. The icing on the cake was one final interaction with the receptionist / Office Mgr. When I thought it was time to pay - she explained that she wouldn't be collecting payment from me because though she'd verified my insurance, she didn't know how much my visit would be today and that once they filed the claim, they would let me know. She said it would be 25% of their contracted rate with my insurance provider. After a bunch of back and forth - I told her that I would have to hold off on scheduling my next appointment until I know what my co-pay per visit will cost. I still don't understand why she didn't find out what my contracted rate was before my appointment date? She had 9 days to find out. I want my knee 'fixed' - but I've got a mortgage to pay. So right now my therapy is on pause and I'll be sitting here on pins and needles hoping I don't wind up with some surprise $800 medical bill / balance arriving in the mail. 3 stars means A-OK on Yelp so I'm awarding them that because I think the therapists are knowledgeable and caring. And the 3 patients I encountered during my visit seemed to really enjoy themselves.

Peachtree Immediate Care's recent shenanigans made me realize that I hadn't updated my review for…read moreWellStar Orthosport. Though no one ever contacted me from the patient advocate team (I left a couple of voicemails / called a few times) - I noticed that they refunded my $40+ to my 'WellStar account.' Now - I have no idea how to use this money - because the last two Wellstar docs I visited didn't apply it to my balance and checkout - but maybe I have to tell them to apply it. I'll have to remember it. I am not loving my experiences at Emory Rehabilitation Outpatient Center (further down East West Connector in plaza with LA Fitness) - I'm seriously considering trying the Wellstar Orthosport off Barrett Pkwy (in the plaza with Big Peach Running Co, Keegan's and Sushiology.)

The staff here is excellent. I have been here several times excellent care. Jen has always helped…read moreme tremendously with treatment. Jamie and Elizabeth are great and Karen at the desk is very nice.

Darlene is awesome! She explained everything and made sure that I understood not only the test I…read morewas being administered but the importance of it. She's a gem!

I have been receiving my PT here for approximately 6 weeks. I am an older person, but was feeling…read morereally OLD having problems with my legs losing strength and had very little energy. After two sessions I began to feel like myselft again and my entire body was "waking up". Due to the pain I was having I was rather guarded and afraid to push myself outside my comfort zone. Dr. Gentry was very understanding, reassuring and encouraging. Visit 3 I began feeling like 55 instead of 69. Mind, body and soul. Everyone here is friendly, helpful and caring. This is TOP TIER of PT practices and we are very lucky they are in our community.

My foot pain was not just taking a physical toll, it also drained me mentally. The team at…read moreRestoration PT provided the holistic care that I needed to get better. A treatment plan was created for my individual needs. We worked hard, talked, and laughed our way through my sessions; and they encouraged me to put in the work at home. I completed the course of therapy in the timeframe that we discussed. Now I'm back to doing all the things I enjoy and I feel like I made three new friends. Thanks Gentry, Alexus, and Janine!!!

This "surgeon" refused me basic pain control after an emergency gall bladder removal. I yelled…read moremyself hoarse at Wellstar Cobb "hospital" and no one gave a damn. The pain was terrible due to an infection and gangrene of the gall bladder. When I begged for more low-dose painkillers upon follow up he was cruel and nasty. I do NOT recommend this person or said "hospital" unless you are a masochist.