SML Assisting provides exceptional virtual executive assistance, strategic planning, and support…read more Shakila has done an excellent job helping me to reclaim my time and prioritize my schedule. She recommended key strategies to conquer email volume, better manage my calendar, and most importantly carve out time to periodically refresh/recharge. SML is the best support any business (large or small) could ask for. Thank you for your professionalism and outstanding support.

We partner with Shakila on our administrative needs for email management, scheduling, and various…read moreclient or vendor facing tasks and communications. Shakila is prompt, professional, and has amazing energy!

Did someone say luxury balloons? I loved working with Nine Designs owner D'Andrea, she was…read morehonestly the best! From our first interaction, I knew I was in good hands, as the level of professionalism I experienced was unmatched. I was able to select my balloon package on her website, and boy was I impressed by the outcome! She showed up before her scheduled time and immediately got to work. The installation process was smooth, and I loved the final product. I definitely look forward to booking her again!

Amazing decorator and personalized service. Jatin (Jayden) not only understood our vision for…read morewedding decor, he went way over and beyond to create stunning designs and visuals. Received SO MANY compliments. Working with him was an absolute pleasure. Highly recommend them.

The Bella Donna Team went above and beyond to assist and hang the balloons we ordered! They were…read moreExtremely professional, timely, and efficient. We will definitely be using this company again!!!

Working with Bonnie for our wedding was extremely easy. We decided to work with her because she…read morespecializes in micro-weddings and we wanted to work with someone who was very organized and on top of their game! Initially we planned to have 100+ guests but when the COVID-19 pandemic hit, we had to pivot and cut our guest list down to 30 guests. We read reviews and had an intro meeting with Bonnie and she reassured us that she was confident she could give us the wedding of our dreams. She absolutely delivered on her promise! Working with her was a breeze and we loved how everything turned out! Bonnie has her client's back 100% and makes sure your needs are met. If you are considering B Eclectic Events, I highly recommend!

Yup, COVID-19 threw a big wrench in our original wedding plans for Oct. 2020. When we decided to…read moremove our wedding date up for showtime with about 30days to spare, I contacted Bonnie and she assured me it would be no problem to conquer for her team. She stayed true to her words! Her team literally put my life at ease from the floral arrangements, design, and overall support that allowed me to focus on other things. They saw my vision and created a masterpiece for our big day. First, let me say the venue is truly breathtaking with so much character and details that just pop in photos. Family and friends still relish on how lovely it was as well as how kind the team was during setup/breakdown. My husband and I are forever grateful. If you're looking for a quality wedding planner who can execute an intimate and lavish wedding- look no further! The B Eclectic Event team will absolutely make your day stunning. This review is long overdue, but I definitely wanted to share my wonderful experience. Thank you all! #HenryEverAfter  EST. June 20, 2020

Amazing work!! The attention to detail was what made it so magical. Autumn is so creative and works…read morehard to get that vision achieved. She makes it look so easy!! Phenomenal work!

Andraya is not only kind and super talented - she's also incredibly easy and comfortable to work…read morewith! She brings such vision and creativity to really help you achieve exactly what you're looking for without any stress. Everything she makes is truly so beautiful!

My experience with CSOA was for 1 year. I was put through 3 separate interviews at the corporate…read moreoffices and met Penny at the last one. I thought this was a respectable company but I was misled. After being hired, my pay rate was lower than what was agreed in the interview, there was no offer letter sent out detailing benefits, hrs etc. I had to go back to ensure I would be paid the agreed amount. It wasn't a simple process and management resisted. I was also constantly called in on days off to cover the desk, if it wasn't to come in it was another team mate asking a question during my personal time. There were not systems in place to ensure any staff could pick up where the other left off causing lots of confusion for residents and guest. No one is properly trained we just had to learn on the job. I was promised gift cards for coming in early, last minute or working a back to back shift and was never given them. Working 6 day weeks was common, when you attempt to get a regular schedule management brings up your weaknesses and makes you feel undeserving of such a request, keep pressing they will give it to you. I think the intention is there to provide good service but the corporate mangment prevents this reality. Working for CSOA feels like you're tied up in someone else chaotic dysfunctional way of doing things. A company this size should have a system of offering shifts to the entire employee body at once, instead they depend on the 3-4 people working to cover each other leaving someone who would gladly take the hours out of the equation and applying unnecessary pressure on the employees whom are not available. Penny is okay and tries to clean up the mess but I wonder why she doesn't put competent people in charge that understand relationships and teamwork so she doesn't have to. There is no room for growth, they are creating positions as they go and it's hard to see how a concierge can reach that level, or want to for that matter. Superiors always seem the most stressed and over worked. Ryan is a mystery it's not clear why he stays at all, he doesn't seem happy and always seems tired. Trazet is more concerned with promoting her travel agency and telling you about her fiancé and there free travel benefits but her position as a superiors is unclear and has never been explained. CSOA makes up titles that have no defined lines of responsibility. CSOA- this is what you need. You need on-boarding and 2 weeks training through a system any new employee can clearly read and understand from property to property or you will keep losing accounts. Using one person to train your entire staff is unfair and silly to expect good results. Training is a process, 1-2 days of training then placement at multiple properties through out the week is just ineffective and absent minded. The confidence this company has is self destructive, it seems they won't turn back from decisions that aren't working. They do not drug test, and will not pay a decent wage unless you beg and plead. Raises are not consistent and come in the form of cents. There are no lunch breaks due to the industry and people are never properly introduced so that you may give them respect. CSOA doesn't know what to do with talent, they come across great talent but they hinder them with their chaos and psychotic nature and they leave. Pros- fringe benefits- You May not receive any respect or benefits from your company but you will definitely feel the benefits of being at the front desk at fine establishments. Network! You will find or be offered better working opportunities and more. Loyalty is not inspired by fear of losing your job, long term relationships are not maintained by mistreating your employees. This style of business makes me wonder if anyone in management has a flourishing relationship with a spouse or otherwise. The people who have stayed for years on end simple have low self esteem and deserve better. Thank you for reading!

I live in a building, Venue Brookwood, that provides concierge services by CSOA…read more The experience, both with building, management staff and with the concierge staff (Tashimah and Eugene), has been EXCELLENT! The concierge staff is kind/courteous, professional and helpful. It is great coming home to their nice faces every day. They are truly the best in all of the buildings I have lived in that offer concierge services. If you are looking for a concierge service, I would recommend CSOA.