I've banked at the Congress Street location for more than twenty years. I started with them when…read morethey were Maine Bank & Trust. All the employees are very friendly. I generally use ebanking (which I love!), but I do also sometimes go into the branch or use the drive up. On two occasions this past year, I have been waiting at the drive up while other customers finish lengthy transactions. By the time it was my turn, the drive up was scheduled to close. Each time, the employee has handled my transaction despite the hour, and has done so with graceful courtesy.

The employee who tried to assist me was delightful -but this has not been a bank branch since…read moreCovid! There's an ATM on the side down a pretty cobblestone alley but beware- unless you select the bill denominations that you want, you might get stuck with a handful of $50's! A block away from the cruise terminal it's convenient if awkward!

Good bank, good service, friendly and 'small town' feel. The "merger of equals…read morehad me nervous but so far the merger has not changed the friendly culture of the bank. I'm a happy camper.

I had a great experience stopping in to change my name recently. I was helped very quickly and the…read morerep was super personable. The space has been redone with new carpets and counters. There's free keurig coffee in the lobby as well.

Gotta love a bank that tells you that you talk too fast when trying to complete a basic…read moretransaction...

Done business With them for 51 years and they hold a $2500.00 certified bank check for a week and a…read morehalf before clearing it. Asked all kinds of questions about the check thought I was talking to the FBI no more

So happy with this branch! The whole crew is so pleasant…read moreand always wait for me with a smile.

TD bank, such a nice friendly helpful staff , always useful & do there job with a smile on there…read moreface , open 7 days a week with late nights too , so banking made simple in our busy schedules , lovely clean bank with great staff & the location is pretty alright too.. so a big thumbs up on this bank , probably wish I had a lot more money in my accounts :) but seriously if the treat you like when you don't have a lot of money, imagine what the treat you like if you did ! I'm guessing the same.. thank you TD bank for making banking less painful

I hope Ameriprise corporation realizes what wonderful, intelligent representatives they have at…read moreHoenig & Hoenig in Springdale, ME. I cannot explain the depth of knowledge these business owners have regarding financial prowess. My wife and I were guided to H & H by my sister and brother in law nearly 3 years ago. They have continued to grow our monies at a rate well above the national average. We are currently retired and enjoying a lifestyle of leisure knowing H & H has our financial interests in mind.

If I could give them zero stars, I would. The whole experience was very punishing, stressful, and…read moredisorganized. They waited until 4 months, after my Mother's death to even contact me about an inherited IRA. On my first call, the associate asked me so many personal and intrusive questions. Not even a therapist or doctor would ever ask such personal questions. They claimed it was because the Patriot Act requires it. Instead of letting me work with a local advisor, I was forced to use the advisor who had been working on my Mom's IRA. She was on another coast and wasn't at all a good fit. So instead of going to my local office and getting everything done in a visit or two, this process took 3 months. They want a phone call to verbally verify every little thing. I cannot even count how many phone calls this process requires. Apparently they don't use electronic fraud prevention measures. I had to call them to verify that I did indeed sign the form they sent through My Merrill. The company is stuck in the 80s. They called me so much that I had to finally ask them to stop cold calling me. Tasks that should be able to be completed in minutes, take days. Tasks that should be able to be completed in days, take weeks. I emailed the advisor and associate and informed them that I was very upset by the lack of organization and antiquated processes, the advisor actually apologized and was kind. But, then it got worse. Apparently that email pisses off the man in charge of this branch. Adrian emails me on a Wednesday and demands that we speak on the phone. I tried to tell him that I wanted to wait until Friday and would rather call the associate I had been working with. The reason was because I was not feeling well and had a stress headache and sinus pain coming on. I wanted to walk away from the situation for a couple of days, before coming back to it. I don't know if it's because I was a woman speaking out against his company is what. Dealing with the death of a loved one is difficult enough. When you add layers of bureaucracy, incompetence, and unhelpfulness makes it that much harder. I will never give this company one dime.

Great place to find financial advice and help! They can help you setup an IRA, plan for retirement…read moreor manage your daily cash flow needs. The website and phone systems are top notch. Highly recommend you using their services. Merrill Lynch is still the best.