The price and quality of the crawlspace encapsulation was phenomenal and I am so glad they fixed my parent's crawlspace. They got a free consultation and the price was what they were looking for. read more

We will definitely hire Atlantic Foundation again if we ever have any more issues with our home. Extremely professional crew. Tom was able to catch issues in our crawl space that went unnoticed by other companies. The quality of the work was stellar. Tom, Tammy and all of the crew were a pleasure to interact with. I wish all companies operated in this fashion. Highly recommend! read more

It cost me more than $18,000 to write this negative review on Atlantic Foundation and Repair! I have never posted a bad review before, but I feel I must write this one so YOU (the reader) don't have to spend that money with Atlantic Foundation and Repair. Atlantic Foundation and Repair has installed (2) sump pumps, a sub slab drain system as well as (3) outdoor drains and I still have water coming into my basement during a rain storm. If you are having water drainage problems do yourself a favor and do not call Atlantic Foundation and Repair. Their slogan is "We Fix Broken Homes", well my home after spending over $18,000 with Atlantic Foundation and Repair is still not fixed. Mark K. Cronmiller Sanford, NC read more

Atlantic Foundation & Crawlspace Repair - Atlantic Foundation and Repair installed this Sump pump! It does not work. - Masonry/Concrete Near Me - Wendell, North Carolina

I live in North Carolina, my house sits on clay - it moves. I was annoyed. I called Atlantic Foundation and they said I didn't really need to do anything, it was normal, but did I say I was annoyed? About a year ago they placed 6 piers on the west side of the house, and a year later the house hasn't moved and the drywall hasn't cracked like it usually does. I'm very happy with the work they did and would use them again. Lest you think everything was perfect, I live in North Carolina, my house sits on clay, when Atlantic dug for the piers, they moved the clay up to the surface. They did seed and straw, but this year has been horrendous for growing anything except mosquitos - hopefully this fall I'll be able to get some grass to grow. read more

We asked them to come out and give me a price for some foundation work. They responded quickly and were very professional. The price was more than what we expected or wanted to pay for what we considered to be a cosmetic repair. We did the work ourselves but before you think uh oh, I am a licensed PE and simply was hoping not to have to do it. :) read more

Owner said he would be most appreciative if I would take down my review because "I must be confused". Hardly. You came up on a Google search for my zip code. No where did it say you didn't service the High Point area, not sure where you got Winston Salem from?? Either way, if you come up in a certain area on a search and do not service the area...proper business etiquette would be a response from your company courteously letting me know. That would be most appreciated. read more

I really was satisfied after the work was completed until a few months down the line my foundation started settling again in the same areas they worked on and it shows through my new LVT Flooring called they came and did nothing said it was normal. Also called for them to fill the holes they dug because the iron screws are sticking up and someone may hurt themselves but they never cameos been two months since they told me someone would come read more

Atlantic is a great company! Prices are competetive and reasonable because it is small, local company, and most importantly they stand behind their work. They have been in business for 27 years for good reason and they are very professional and knowledgeable. I highly recommend Atlantic Foundation & Repair to anyone looking for a quality crawlspace or foundational fix. Our home is our greatest investment and Atlantic offers a lifetime transferable warranty on all of their work. read more

I was extremely please with the customer service and work performed by Atlantic Foundation. Tom always took the time to discuss my concerns, responding to phone calls promptly. His willingness to take the time eased my concerns, as dealing with foundation issues can be very stressful. The crew did an awesome job, as they were very contentious and careful. They had to remove part of my fence to access the house and work around trees and plants. When they finished, they replaced the fence exactly as it had been and cleaned up behind them as if they were never there! I would highly recommend this company. read more

BEWARE OF ATLANTIC FOUNDATION. This company does not honor the lifetime warranty they give. Atlantic Foundation got almost 100,000 dollars for a major foundation job that included installing over 15 helical piers and 4 tie-backs to stabilize the settling foundation in my house in Durham. The first problem was that the work was started before the permits were pulled or the utility lines were marked. I just came home to excavation equipment in my yard with no notice. They agreed to stop the work until the permits were complete but just left large trenches open in my yard for over 2 months which created additional erosion problems. When they finally returned the work went rather quickly except Tom Holland decided not to follow the instructions given by the structural engineer. This resulted in the basement waterproofing never working and the foundation not being stabilized. I sent Tom photos showing him the water intrusion- he ignored me. After several months I saw new cracks forming in the brick and in the plaster around the windows of the house. I followed their company's procedure to file a claim against the lifetime "warranty" they gave me....no response. I sent a certified letter with a return receipt requested to their physical location and they refused to sign for it so it was returned to me. Now the cracks in the walls have increased and my only option will be to get another foundation company to fix what they screwed up and take Tom Holland to court. STAY AWAY FROM ATLANTIC FOUNDATION. read more

The worst company I've ever had the displeasure of hiring. When purchasing our home our inspector noted moisture in the crawl space and water damage to a corner of our finished basement. Atlantic Foundation was recommended by people we knew, was licensed, had decent reviews, and was the first available to come out and assess solutions. Met with Tom (the president) for the assessment, who said we needed a French drain and sump pump in our crawlspace, and 2 buried gutter drains to divert the water damage at the corner of our basement. We scheduled the work, at a cost of $1200 for the gutter drains and $2500 for the French drain and sump pump. I explicitly told the crew not to bust up our driveway to install the drain pop ups. They busted our driveway anyway, installed the sump pump and French drain and left. I emailed Atlantic about providing a warranty for the drain in our driveway. No response. Weeks later we go into our crawlspace and see the sump pump is not even plugged into anything! Made multiple phone calls and emails to Atlantic, and it took them a month to hook our pump up. Six months later we receive a lot of rain over a few hours one night. Our finished basement floods. Water is pouring from the crawl space into our abutting sunken basement. Notice our sump pump isn't working. No loss of power to our house. We end up with 3 inches of water in 700 sq ft of finished space. Thousands of $$ worth of damage. Time off work. Stress. I email Atlantic Foundation the night our sump pump fails. No response. I call a few days later. No response. I call again. Two weeks goes by and I hire another company to assess our sump pump. New company says it's a substandard installation, not to code with no check valve, and installed via an extension cord which is a huge no-no for anything except emergencies. They also assess the buried gutter drains and say that the only way to fix the water issue is to dig down to the footers, waterproof, and install a french drain. Only after a voicemail to Atlantic when I mention pursuing other avenues for a remedy does Tom call me back. He states that his company doesn't do electric, and that all Atlantic does is provide an extension cord for a sump pump until the homeowner hires an electrician to install an outlet. He agrees to come out and assess the install. Looking in our crawlspace, he agrees that it's a substandard install & tells me the foreman on our job quit shortly after. He agrees to install a check valve, but again says he's not hiring an electrician to correctly power our pump. I produce the contract we got and Tom notes that he gave us the Foundation paperwork, not the Drainage paperwork that states they aren't responsible for electrical work. I wasn't aware that what Atlantic installed wasn't a finished product because at no point did they inform me of such. Finally Tom relents and agrees to get someone out to install an outlet. Tom agrees that the plastic pop out drain should never have been installed in our concrete. We ask him to either remove it and install it correctly, or give us a 5 year warranty on it. He says it's a $2 piece and if it breaks he'll just give us $2. He refuses to install it correctly. He finally agrees to warranty the drain for 2 years when I push. On to the buried drain gutters. Surprise, surprise. The $1200 we spent did NOT solve the problem and we still have water damage. Tom says "I never guaranteed it would fix the problem. The only way to do that is to dig, waterproof the foundation, and install French drains" (the same solution the other company gave). I asked him "then why did we spend $1200 to install these when we could have spent $10 on gutter extenders?!" He asked if I wanted to complain or if I wanted a solution. I told him I wanted a solution, and a fair one would be to give us an estimate for the waterproofing, and then subtract the $1200 we already spent. He told us he wasn't going to do that, and we should hire the other company. Worst experience I have EVER had with a company. They had us do expensive work when a quick fix could have achieved the same (null) result, they did a HORRIBLE install that resulted in major damage to our home, admitted it was a bad install, and refused to entertain the idea of compensating us for the damage it caused. They are completely MIA once you pay, and their idea of making things right is doing the minimum work that should have been done in the first place. Apparently they DO have a licensed electrician on staff because that's who came out to install our outlet. And that guy laughed and said that the installer of our sump pump plugged it into a broken outlet attachment that had no electricity to it, and had never even tested our sump when it was installed. My husband and I are certain that we have a case against this company in small claims court, but are expecting another kid in November and just don't want to deal with the stress of this. DO NOT HIRE ATLANTIC FOUNDATION!!!! read more

What an excellent experience. The main office set up an appointment convenient to both of us. Tom Holland confirmed the appointment the day before and he called me the next morning to see if he was able to arrive before the actual appointment. Tom was very professional, personable, and knowledgeable. I voiced my concerns and he was very thorough in explaining the causes, effects, and solutions. More impressively, he found no reason for Atlantic Solutions to "fix" anything and made a simple suggestion for a cosmetic solution on my own. He completely made my day. I trust this man! read more

Easy to work with and ahead of schedule! Thanks, Thorne

I want to thank Atlantic Foundation and Repair for the wonderful job they did. I called up an initially spoke to Tammy. I explained my situation and she said Tom H. would call me back asap and he did. We spoke about what was needed to be done and time was a real constraint. Within two days the huge job was done. I found this company to be professional, courteous and wonderful to work with. The two gentlemen they sent to do the job were very nice and took the time to explain to me what they had done and answered my questions. Awesome guys! read more

These guys were great! They solved all the problems with our sinking foundation very efficiently. It was a pleasure working with Carlos, he's very knowledgeable and stays on top of it all. (Durham, NC) read more

I would like to thank Atlantic Foundation & Repair for the work they have done on our house. Tom was quick to respond when I called and always patient when explaining the issues with our foundation. The crew that came to the house was by far the best crew that I have experienced with home repair. Every time I came to check how things were progressing, they would stop and explain what they were doing and what was left to do. It was reassuring and put me at rest. Great job! read more

Very dishonest company. They "guaranteed" the work but ended up making my drainage problem 10x worse, costing over $10,000 in damage.They quit on the job, leaving pipe still laying in my yard and stopped responding to me. Had to hire Raleigh Waterproofing to undue what they did and fix the problem. Now they are saying I need to sue them to get any reimbursement through their insurance because they aren't paying a penny. read more