I've always heard buying a home can be terribly stressful. I have to disagree! Shay made our loan…read moreprocess STRESS FREE. If there was a question to ask, I'm sure I asked. She never failed answering to our complete understanding and right away too. Shay kept us updated on the progress of our loan often. We highly recommend you give her the opportunity to make your loan experience STRESS FREE too.

Shay is the the best lender in the Chattanooga area! She made the entire process so easy and was…read morealways quick to answer any questions I had regarding my loan! I have and will continue to recommend anyone looking for a loan to contact her!

Dale has helped me with financing my home twice, and each time has been a wonderful experience…read more Dale is very personable and patient. I am a first time homeowner, so I was very nervous. Dale made sure to explain each step of the process, and reassured me when I was concerned. He is very knowledgeable about his field, and that is helpful to those with little to no experience. I would definitely recommend him to future home buyers or to those who a looking to refinance their homes.

I recently closed on my home thanks to Dale and his team at Caliber Mortgage. His team worked…read morearound the clock to make sure that my loan closed in time. I never had to question where we were in the process, as he stayed in constant contact with me and kept me up to date. I enjoyed working with his team so much that I've already referred a friend to him. She has already received her preapproval and is on the search for her new home.

This was my second transaction with Heights Finance and it was fast, easy, and exactly what I…read moreneeded. My first interaction was with a new employee of about a month who was friendly and responded in a timely fashion. When I went into the office, the branch manager was professional, knowledgeable, and extremely personable.

Your advertisement says that you help people that can't get traditional loans due to credit…read moreproblems. You made me wait 5 days to be turned down due to past credit problems...... which is why I applied with your company in the first place.

Worst loan experience ever! No communication skills what so ever. At first the loan was supposed to…read more3% down, then it went to 5 then 10 then 15. And when they called and said they want 20% down we lost it. Just because I have money in the bank doesn't mean I have to give it all to Wells Fargo. We dealt with 4 different loan officers and every time it went to a new person I had to send the same paperwork again! They charge about $100 more then any other mortgage company for an appraisal. We ended up taking our business to another company but after we fired wells Fargo they kept working on the loan. Our insurance company called and told us they were requesting more information about us. Do not use Wells Fargo, there are plenty of other companies who are honest and will do their job properly.

Samantha Klaburner is SUPERB! She helped us with buying our first home and we closed yesterday and…read moreshe came to our closing. It was so great to meet her in person. :) She called us back when we called and had questions even on the weekends. We highly recommend her and we usually never post on social media. You won't be disappointed with her she really does care about you as a person and not just another loan was the impression she left with us.

Nathaniel and the team at LeaderOne were extremely communicative, helpful, professional,…read moresupportive, knowledgeable, patient, and kind. There were a few curveballs thrown our way (not either of our faults) and Nathaniel and the LeaderOne team swiftly responded and told me what we needed to do to rectify the changes. The team processed my federal home loan swiftly and smoothly. I couldn't ask for a better lender, honestly. I am a first-time home buyer and my anxieties and stresses were put at ease by Nathaniel and his team. It was clear I was in good hands. I would recommend them to anyone and am confident Nathaniel at LeaderOne is the best lender out there! I cannot stress this enough -- THEY ARE THE BEST!!!!!!!!

I can say nothing but amazing things about Nathaniel at Leaderone. Start to finish - you should…read morepick them. Answered our questions even the ones late at night. Nathaniel goes above and beyond that's for sure! I'm so happy we chose them for our mortgage. You won't be disappointed!

Very nice and helpful. Always ready to answer questions. Fast turn around regarding questions and…read morefeedback. Quick closing dates.

If you plan on using the coin-cashing machine (the one which all of the TVFCU branches are now…read morereceiving (as of spring 2022) -- BRING A LUNCH! I have never had a major issue with a coin-cashing machine -- until now, and BOY, it was a doozie! TVFCU is apparently now replacing all of the belt-fed coin-cashing machines with a new model ("fewer moving parts means fewer breakdowns" -- right?) WRONG. I had no fewer than three separate employees assist me at different times with the coin counter because the machine kept freezing up ("Please contact an attendant".) What should have been a quick run during my lunch break turned into a major waste of time. (And after breakdowns too numerous to count, the manager finally gave up, took the remainder of my coins from the machine and counted them by hand.) The only saving grace was that all of the employees were very helpful, but I was in the bank much, MUCH longer than anticipated. That machine has got to go --

Take a trip down memory lane with Tennessee Valley FCU and see what banking was like in the early…read more1980's. If you have a small account, don't do a lot of transactions, and don't use online banking - this is the credit union for you! Oh, and be prepared to get nickel and dimed for everything you do!

Before contacting Chad Harris I had engaged another mortgage broker, but I switched to Chad Harris…read morebecause I wanted my broker to be more than an intermediary who simply forwards documents and questions. Chad did an exceptional job, communicating all the important information to me, but at the same time professionally taking ownership of underwriting concerns and inevitable questions involving the various parties (including the realtors and seller.) He did this and minimized the burden on me as I was starting a new job in a new city. In summary - Chad wasn't just a go-between. He was my advocate and agent. I enthusiastically recommend him.