She has been taking care of my small business insurance needs over many years and amount of support…read moreI've had from her is unmeasurable. Highly recommend !

For the first year of car insurance they gave me pretty good price, but when it came to 2nd year…read moreprice got too hight and Alla promised to make a search and switch me to a different one. One week passed, another, I tried to call and every time she was busy or out of town. I have no idea what was the issue but the service was sooo unprofessional and at the end like in a month when I got pissed off she said: just find another co, we are no longer willing to serve you. I was like: are you serious????? Such a waste of time. She just made me wait to get her commision which comes in a month, and then she didn't care nomore. Terrible experience. P.S.: in response to your comment: That could have be done in a few days, it doesn't take a month to do your job. And please don't pretend to be nice as of you didn't hang up on me on the phone saying I should find another company on my own.

I would give 0 stars if i could i been given the run around for months now and still no solution,…read moreignoring my calls and emails still waiting for my refund thats more than $1466.00(down paymenti had to pay in advanced)i took down my first review on yelp because i was gaslighted thinking that i would be insured and given my refund by now. This has been an ongoing issue since Feb 2025 this year very bad at communicating and even given a update or follow up on the situation. I DID EVERYTHING I WAS ASKED TO DO ON MY END. My insurance(integon) got cut off off the negligence of the company i would always send the letters and contact the agency when the insurance company would mail me letters and this couldnt be stayed on top of now my car is in the street with NO insurance at all and i been robbed for my money. My other option is paying them another downpayment for another insurance so i can be covered which is more than a thousand dollars but i dont want this issue happening once again so the money thats going to be refunded from the prior downpayment would go towards that but yet im still awaiting MY REFUND. I am not going to pay double to the company for nothing. Oh yea and on top of that i paid insurance for no reason which is paid in full on the website i have proof of so that's means i would be getting my downpayment back and MORE since i paid for no reason everything off because i have no insurance now that randomly cut off for months now.

I called several times to cancel my car insurance it was never taken care of now I'm getting…read moreletters from a bill collector

DO NOT PURCHASE A POLICY WITH THIS OFFICE. Finally cancelled my insurance with them. This office…read morehas left a terrible taste in my mouth. I had two cars on my policy, I removed one of them, and my bill jumped up 500$ more (for six months). They charged me more money to insure one vehicle than they did to insure 2. I pay every 6 months in order to save money, and every 6 months my premium has been increasing despite not having any accidents or tickets in multiple years. I switched providers and paid 1/3 the price for the same policy. I cannot stress enough how unhappy I am with this office, and I hope not one single person ever signs with them again. Save your money and take your business somewhere else.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. Customer service is a priority at our agency in Fair Lawn and we understand the need to help insure what matters most to customers. I'm passionate about helping others because I want to help so that no one is left high and dry in their time of need.

If I could make it six stars I would. The service is amazing. The Fairlawn State Farm team is just…read morea call or email away. Jannelle Bodanski is so quick to get back to me and goes above and beyond every time!!

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. License #: NJ-1301061, NY-LA1198569, NY-PC1198569, PA-958522

I've been a loyal State Farm customer for over 30 years, staying with them even though their rates…read moreare among the highest. Unfortunately, my recent experience has completely changed my view of this company. After purchasing a new car and selling my old one, I called to cancel the previous vehicle and update my policy. I received a quote over the phone, was told my revised rate would stay the same for a few months, and then slightly increase later. Instead, my payments almost doubled--and when I called to ask why, I was told it would be "taken care of." It never was. I called multiple times, asked to speak with my agent, and never got a return call. After months of frustration, I finally canceled my policy. To make matters worse, I was told there would be no refund, because of a "mistake" they made with the cost--even though I had canceled and asked for the second car to be removed long ago. It feels like zero accountability, no transparency, and no customer care. After three decades of loyalty, I feel completely let down. My former agent, Bob Harrison, was outstanding--he cared about his customers. Sadly, that level of service seems to be gone. I've left several messages for Fernando Frias with no response. I truly expected better from State Farm.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: NJ-3000548109, NY-LA1356799, NY-PC1356799

I have bought all my insurance over the phone for, well, decades, but decided that it was time to…read morework with a human being. My insurance company gave me a list of brokers who handed their insurance, and I chose Broadway. Glad I did; Paul is always helpful, knowledgeable, and if someone else can give a better price than he can, he'll let you know. And if I have a question, he'll answer it in plain English, even giving important details that hadn't occurred to me to ask. He even found a way to get a substantial discount in the policy I transferred to him. Definitely recommended.

So I have had a few issues in the past but today they did something that I will never forget.... I…read morewas called a few days ago to discuss some issues I've had with them. I could not talk as my cousin had just passed from Covina 19. I explained this to them and then today I get a beautiful fruit delievery and kind bite from them . To know that I am valued as a customer made all the difference to me . Something so small can turn everything around.

CJ has been working with my family for years and has done an excellent job. He is caring,…read moreintelligent and thorough with his work. Wouldn't even think about moving to another insurance provider because the won't have CJ!