The owner, Roger, is a Fraud! Unethical Business practices. Unable to keep or Maintain his word. Does not reimburse for monies spent. Stay Away; seek an alternative source for building models read more

Small company with serious issues This company has a good first impression; however the customer service slides seriously from there on. After having gone thru a nightmare to get a small item to their store, the customer service person ( Betsy ) completely ignored my request to 'stop' everything and simply send the piece back to me; the request coming before the company had done any work and the product in their shipping area. It should have ended there with a 'return to sender' written on the box. It seems as they are above the customer and went ahead and did the work and billed me ! Then, "Betsy" furthered the issue by sending me an email; using language from the gutter. This is an insane situation and the company deserves to be shown to the world for their actions. read more

I ordered a custom model KC-130 for my husband's birthday the first week in April. They said I would have it by May 20th his birthday. I paid for it within a week of ordering it when they sent me the form. In early May they said it was getting ready to be painted. It didn't arrive for his birthday so I tried calling them only to be told they would look into it and call me back. I have emailed them several times with no response. It is now July 17th and I haven't heard anything and my money has not been returned. I do not recommend them unless you want to give away almost $500. read more

It was good?!1 sus amogus? Pampamapampamakdhksdjfhekudfbkrfs)3))$fhsjduvhdiduh but li I have a technique on that and I have a lot on my mind that you can get in the back of the car lol I'm so excited for that lol I'm so good I just don't know why you are not even on me and you have to do fallen out of me and I don't know why I don't know what to do it with me lol I just need you and my sister wants you mama mama daddy mama mama hi hi mama love you read more

I went in today for a visit and just to look around. I was greeted at the door to friendly smiles and met Roger who runs the shop and his son Roger as well. Roger Sr. Gave me a tour around and showed me the process from beginning to end. He took the time out of their busy day to introduce me to his workers and answer any questions I had. I have always wanted a quality model and heard from other pilots that this is the place to go if you want the best quality models. If they don't have what you need they can make it. They have been in the business for a long time and really make a beautiful quality product. I have seen his work on display at the Boeing training center while I was there for training. I admired the displays there and did not know that they were made by Atlantic models until I asked Roger. I am happy to support this Family owned business and buy made in America products. If you are ever in Miami I recommend you go out and see for yourself. read more

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I've been collecting airliners models since 2000. I started with Pacmin, but quickly moved to Atlantic Models. Atlantic had the "old stuff" that I like as well as the latest aircraft from Boeing, Airbus, Bombardier, Embraer, etc. Most every airline livery is available, from the long extinct to the newest startup. The models are accurate, beautiful and solid. When I want something special, I call and talk to the company owner, who is more than willing to listen to what I need. read more

I have been to this shop on to one many times that I can count. The staff here does amazing work. Yes u can buy models and get them cheaper like OTHERs say you can, but here the models are hand made by craft model makers and they are paid a good salary. Oh let me not forget to tell u that THEIR factory in on Site! These models are made in the USA! They have a lot of items to choose from. If they do not have it they can make it for you. Everthing on the model is made here. Remember this, the military and airlines go their for their models. So in other words you can go and by a cheap model made by slave labor in a foreign land or you can buy made in America producst made here in Miami, FL. Your helping small business. Everytime I have gone their I have been treated with a warm smile. Even if I did not by anything they are pleasant and professional. You will notice each mode has an attention to details like no other. I will be going their more, Soon! Maybe I will see you their. read more

Despite their wonderful selection of airplane models, this shop lacks professionalism and customer service. They will treat you great if you spend money, but if you merely go in to browse and check out models they are very rude and condescending. It is a true shame for someone who loves aviation to simply feel this way in what should be considered a "safe haven" for such lovers. If you feel comfortable going into a store that simply cares about your money, feel free to go to the shop. Otherwise, other sites such as eztoys.com have the same models which are significantly cheaper than the inflated prices found here. read more

I have never had the pleasure to speak with a staff as knowledgeable, welcoming, and willing to help as here, I am completely new to the hobby, so I naturally had allot of questions, so after some conversation, they told me to go with 1:400 scale, and then took me back to the factory (Atlantic models) for a tour, which was amazing. They unpack all the models before you buy them to check details and landing gear, and they did that to like 10 models I wanted to see, truly amazing customer service, I was there like 3 hours looking at the models, and I could not be more happy with my experience. read more