Josh and his team do an awesome job. If you need a free quote Cathy is great to work with.read more

I'm still waiting to find an insurance agency not run by chimpanzees who just happen to look like…read morehumans. My first experience with these people was around 1982 when Erie Insurance had two agencies in town and the other one took my hard-earned cash and spent it on something other than my policy, allowing my policy to be cancelled. I first met Joan Bartel, who used a posh type of Indiana accent to impress upon me that we had nothing in common. If she lived such a posh life, why was she an insurance agent? Having her name as half owner didn't seem all that posh anyway. She took care of my insurance and my parents in an adequate fashion. Fast forward to late 2008 when I moved here again, and I met the other half, Brad VanVleet. He was much less condescending to me, perhaps because my address was just across the road from his, apparently. However, he was too busy to actually write the policy, so he handed me to Kyle Zaydel. So, Kyle and I talked briefly, and he quoted the policy with Erie and Celina Insurance companies. The prices were much cheaper than Nationwide wanted (a small fortune, especially coming from Florida and Nationwide!), and I went with Celina, as it was the less expensive and supposedly gave great service. Time has passed and when I have questions and send e-mail, I get answers that take weeks instead of days from both Kyle Zaydel, and Kim Smith who has come to tend the policies. I just met with a Michelle today, concerning my mother's estate and a transitional insurance as the house is vacant. As this probably sounds chaotic and useless, they're not horrible--disorganized perhaps--but not horrible. They're probably extra popular, considering the low cost of the insurance provided by the companies they sell, and that keeps them on the edge of their seats.

I switched to Van Vleet insurance - by Erie - many years ago after moving and buying an older home…read more My former, big-time insurance company (one I had been with for many, many years) balked at insuring the purchase home without unreasonable inspections and even then, would only insure at 100% replacement costs for the original structure. I could not afford that and I ended that relationship. Somewhat miffed, I went looking elsewhere. Van Vleet wasn't the first company I contacted but it was the last and I've been satisfied ever since - over 15 years. Like most companies, they offer bundled rates and I am taking advantage of those, but one thing I particularly like is that Erie is regional. While Erie wouldn't insure a property I had out west, that also means that there is somewhat less exposure to large-scale disasters like earthquakes, giant wildfires, and hurricanes that affect parts of the country outside their coverage area. (While all insured consumers suffer due to large insurance payouts, customers of those companies not directly affected do fare better. My rates have been fairly stable for several years.) I haven't had any claims with Van Vleet, but the customer service I've received thus far makes me confident that if and when I do, the help will be swift and substantial. Brad Van Vleet is my agent, but everyone I've ever dealt with there has been most accommodating and professional. I really can't image dealing with a better company and agency. Had my original company continued to provide the kind of service to a loyal customer that Van Vleet did to a new one, I might be writing a review about them. Instead, I'm recommending Van Vleet and suggesting that you do too. At the very least, let them compete for your hard-earned dollars and assess for yourself the peace of mind they can provide for your family. That's what I did and I've slept better ever since.

We're glad we found Coston Profesional Associates. Our original tax preparer had moved. So we were…read morelooking for someone to do our income tax forms that was knowledgeable and someone we could trust. After some researching and reading some reviews we settled on Coston Profesional Associates in Pendleton, Indiana. Anthony,the owner, goes over everything and finds deductions that we were not aware of. In addition, Coston's fees are very reasonable.

I would never bank with this place. There system has been down, which I understand. The problem…read moreis they don't seem too worried about and don't seem in any hurry to fix the problem.

This is a local bank that treats customers as locals. I always get polite, prompt service. The…read moretellers are friendly and helpful. I have never had a bad experience there and will continue to use this bank.

Im so glad we found Mickie's Tax Service! She did an excellent job and her rates were very…read morereasonable. We'll definitely use them again next year!

Always excellent service and Carla is the best. Been a long time customer of Mickie's as wellread more

So I gave them five stars originally because they were kind when first setting up my auto policy…read more However, about a week later I get a message from State Farm saying that if I don't enroll in the safe driver program my rates are going to go up. I then reached out to Brooke Palmer's office and they told me that if I didn't enroll that my monthly rate was going to go up over $100. I don't remember the exact amount I want to say around $130. This was NOT told to me when I set up the policy at all. I mean you should have to tell somebody that when they first set up their policy. We're talking about a difference of over $1,300 annually. I mean what?? They are using deceptive business practices in my opinion. I then reached out several times after this to try and resolve the issue. They ignored me for 5 days. When I did finally receive a text from them (NOT A PHONE CALL AS REQUESTED) it read as follows: "Hi Michael, we have received your text and your email and have noted how we can do better. We appreciate you letting us know. What day should we put through the cancellation?" So instead of trying to resolve the issue with me and figure out how something like this could have ever happened, this was their answer?!?! That is really sad. In my line of work if I give somebody my word that's what it is. If I make a mistake I fix it beyond what most people normally would to ensure that I get to keep my client. Not this place! All they care about is making the rich richer and the mighty dollar! I highly discourage anybody from doing business with them. Let's fix our community together and we can get rid of businesses practicing deception. What they should have done was first apologized for giving me incorrect information. Whether it's because they intended to lie or because their staff is not trained properly doesn't matter. I left a good insurance company to come to them and all I got was lies. I reported them to the attorney general's office in Indianapolis, the better business bureau, and the states insurance department as well. Heck the owner of this establishment couldn't even give my wife and I a call to apologize or anything. Just terrible!

Always awesome to work with!!! Anytime we have issues we can count on Brooke Palmers folks to help…read moreus!