I had a pickup order at Northlake Steel. There was a hiccup in the paperwork, and rather than turn…read moreme away, they bent over backwards to help out my situation. This business processes steel rod and bars (round stock), and does some fabricating. Everyone I met in Shipping & out in the shop - yes, everyone was cordial and accommodating. A most pleasant experience, indeed!

I had to go here because the trailer I needed wasn't available my local handy rinse. This seems to…read morebe run by a family. They were all very nice very helpful even hooked the trailer up for me. I went a little over my time, but they gave me some forgiveness on it which this place is closer. They are much more friendlier than my location.

Bill and Andrew were a pleasure to deal with. Friendly, knowledgeable and professional. This is a…read morenice change from other rental facilities I have used in the past. I know you'll be pleasantly surprised when you ask them for help or advice on your needs. They know I'll be back!!! Jim in Auburn twp.

Went with steel pole I needed to fit/fabricate a Frame for. They did not have what I needed, but…read moreConnie brought me in her office getting all my info and specs. We had a nice discussion included my upcoming surgery for Liver Cancer, because she brought up a friend's Cancer. She was very nice to me, so I trusted her when she assured me I could use the Flat Aluminum pieces instead, which she sold me for $126.22. I was very hesitant but she convinced me it would work and be better because it wouldn't rust though was expensive for little material. I went about searching the earth for any hinges that would attach a round pole to the square material I was sold and it turns out they do not make square hinges for gates...Period! I went back in the hopes of making an exchange and Connie, having the perfect name with CON built right in, would not see me - though I could see her thru here office window. They had very limited materials in stock and it seems the name of the game was to reach in your pockets anyway. The definition of a square Peg in a Round hole. There's no way she didn't realize the material she sold me would never support the pickets or even be able to be attached because what metal warehouse doesn't deal with fencing and gates. They've since contacted me repeatedly to try to upsell me their services, where I told them how I was treated and ripped off. Called me back today TWO YEARS LATER to explain to me how they give no returns or refunds. When I stated, "but I was conned into the sale with lies", I was told, have a nice day and hung up on. I'm imagining they victimize the small unaware buyers, like little old lady's with Cancer, selling their scraps for ridiculous costs. Got two cattle panels already made and finished getting it up just in time before my surgery, no thanks to this ruthless company. I recommend not even buying a nail from them!!! Thanks CONnie for making my life an extra special journey. HAVE A NICE DAY!!!!!!

Great customer service and product. Worked with us on exactly what we needed. We had a very unique…read morecustom need and Connie worked with us on exact measurements and dimensions. We're very impressed by the attention to detail

Extremely helpful owners and staff! Nice selection of products but a little pricey, if you need…read morehelp or advice on your outdoor needs, this is the place to go! I purchased a chain saw and it does what they said, cuts quickly and easily. The service department is fast but did not address my problem with leaking chain saw blade oil. They said had unit sitting in one place for 2 days and not a drop, I get it home and within 1 day have a small puddle underneath the blade by the housing. Did not go back to argue with them, I now store the unit on top of a cardboard box to soak up the oil!

Worked at wls stamping 31 yrs..was a good place solid reliable lot of good ppl worked thereread more

Paul and Manny ,we're professional and explained everything. Took before and after pictures…read more to show my attic mold removal. Great job.

I recently hired AdvantaClean of the West Side to perform mold remediation. The workers were…read morefriendly and diligent. They did well with the basement. There some very tough areas and they took their time to get it cleaned up. It was when they began the dining room that left me dazed. Part of the remediation was to remove plaster from walls where mold may have been growing behind the plaster. Almost all exterior walls were identified on the first and second floors. Given the condition of the house, I agreed. I thought I was hearing just plaster breaking up, but when I inspected the work they had done, I told them to stop. Beneath the plaster was tile block, which they had broken up and exposed the exterior brick walls of the house. If I had allowed them to continue, I couldn't have afforded to have the house put back together and would have lost the plaster crown molding. They made it clear they weren't familiar with this kind of wall construction. After I insisted, it was agreed no more walls would be broken up without my approval. It was left at "It's your house..." In my opinion, the mold was superficial in most of the first and second floors and was removed by scraping off the paint and sanitizing. I was okay with baseboards being removed and sanitized. It's the fact they felt compelled to continue with wall demolition on unfamiliar construction, starting in an area that had the least chance of having mold behind the walls. The company would do well to stick with newer homes where they are familiar with the construction methods and instruct their workers if they get into something unfamiliar, to stop and have it evaluated before continuing. Very costly lesson on my part. Just a quick update and some pictures. I had a general contractor look at the damage and he simply couldn't believe it. He said this is the supporting structure of the wall and it will be very costly to repair. You may want to look for another company if you have an older home.

Great experience. Staff is very helpful and knowledgeable. Excellent selection of products between…read moregas and battery powered equipment as well as brands.

These folks were great for me. Hard to find on line parts received as described, packed well and…read moreshipped right away! A+++++

Done business with Marshalls for 50 years. Purchased all my…read moreequipment from them. You might find other Dealers that have equipment maybe a little less, but the service cannot compare to Marshalls period!! They back everything they sell , and go out of their way to service Your needs, and to keep your down time at a minimal. Parts Department has 90 to 100% in stock. if they don't have it they will get it for you, even in this time of how supply and demand is rough in this economy. Kudos to George , Alan ,Mike, Joe , Jeff and everybody who works their. J I'm Gallucci

Man I was doing great with Marshall and my mahendra 2638 paid 27 grand . Was using my loader with…read more202 hours on it and the cheap welds on the quick connect bracket. Pulled apart . Called in the gentleman said yeah it's out of the warranty. And he would be lying if he never seen it before. He started they are completely junk . And its 2700. For a new one . My best bet is to weld it properly. Allen who sold me it said it's a great machine and will outperform any other brand. The bucket is junk too I've had to reinforce it too. Had to get it fixed 350. Won't brake again