Found 1st choice roofing and hired to fix sections of my roof less than a year ago (June 2024). In…read moreaddition to the repair cost, they charged $700 for it being a 3 story home and another $600 for the pitch angle. At the time when the repair was being done, the speed at which they were working was a little concerning. This was due to the fact that I was sold on replacing all vents on the roof as well but witness the technicians leave without doing so. They came back soon after me contacting the project manager that I only only saw them go up with a bundle of shingles before and proceeded to complete the vent replacements. Once they completed the repairs, I contacted the project manager again and asked for drone footage of the repairs so I could compare them to the initial inspection photos. He then got offensive stating that his technicians were risking their lives in order to repair my roof and kept saying they stand by their workmanship and provide a 1 year warranty. I started to suspect the project manager did not fully explain to the technicians on what to repair and only repaired the obvious damage and not the improperly installed shingles the project manager sold me on to repair. Fast forward to today (April 2025), sections of my roof have shingles blowing off again which are photographed in the initial inspection last year. I contacted 1st choice to start a warranty claim and was soon told they can warranty shingles they replaced but the ones that were missed a few feet away is considered new damage and had to be treated at such. I told them ok, please get me an estimate on the repair and we can proceed with the warrantied areas. After receiving the estimate, they again charged the 3 story fee and pitch angle fee even though they will be going up to repair the warrantied areas anyways because it is "to be treated as new damage" while also stating on the estimate that they no longer can warranty any repairs because of the build material. I would not have found out my roof was damaged if I didn't switch insurance company and they send an inspector out to look at my roof. Missed agreed upon repairs and damaged repairs they are hesitant to fix. If they are currently working on your home, make sure you have footage of the completed agreed repairs after. If you're considering, make sure you have everything documented to cover yourself cause they are for sure covering themselves.

Called the company on a Friday and David was there Saturday morning. He was courteous, explained…read morewhat needed to be done and took the time to explain afterwards. Showed me before and after pictures of the roof stacks/jacks and fasteners that were sealed. He also offered to comeback if there were any issues. I'd highly recommend their services. Definitely a company to keep.

Robert, the owner of Pristine Air, came out to evaluate a malfunctioning A/C unit. We discovered…read morethat it was broken beyond repair and would need to be replaced. Robert quoted me a fair price and offered several options for payment and financing. We settled on a date for the replacement. The replacement crew arrived on time and completed the full replacement in about 4 hours. They were courteous and professional throughout. Robert stopped by later in the day to personally ensure everything was functioning correctly, which it was. Overall, Pristine Air made what could have been a very stressful situation - loss of A/C during the Houston summer - a breeze. I really appreciated their professionalism, high-quality work, and complete transparency. I would gladly recommend Pristine Air.

We contacted Pristine Air for a quote for a new system ac/heat with heat pump. They came out gave…read moreus a quote, we agreed with price schedule a day to come install. They showed up at the time they said they would started working immediately. When they completed the service, they had us look at everything make sure we were completely happy and we paid them. I would definitely recommend them. They were outstanding friendly didn't try to nickel and dime you or try to add extra items. If I could give 10 stars, I would!!!!

These guys are great! It seems like our AC always dies on a Sunday, but that's okay, Fresh Tech is…read moreopen when no one else is. Thank God!

While the actual AC service seemed fine, how Fresh Tech AC management handles property damage and…read morecustomer service after the fact is completely unacceptable. During their service visit at our family home, the technicians damaged our carpet. I know accidents happen, so I tried to be as fair and reasonable as possible. I hired a specialist and explicitly asked them to quote the absolute minimum repair size using the exact same grade of carpet so I wasn't overcharging the company. Instead of doing the right thing and reimbursing us promptly, management dragged this out for over three weeks. I had to constantly follow up via calls and texts just to get an answer. When they finally agreed to pay, they insisted on sending the money via PayPal as a commercial transaction, which meant PayPal took out a transaction fee. They left me short of the actual repair cost and expected me to just absorb the fee for damage their technicians caused! I have now had to sent them a formal legal demand letter just to get the remaining $20 balance paid. It is exhausting to deal with a management team that refuses to take full accountability for their mistakes. If you hire them, take before-and-after photos of your home.

Had the best price and the service of this company was awesome…read more. Roberto Delgado to ver good care of me and made me a priority... I recommend anyone reading this you work with them.. I promise you will be very happy yo do business with them

Great quality work, at fair prices and Joe was the best. He was very knowledgeable and had the unit…read morediagnosed properly

We asked them to inspect our roof and give a second opinion after another company recommended a…read moretotal replacement. They found that the roof was in good condition except for one area with damage. The damaged area they fixed for a very reasonable cost. by thoroughly inspecting they saved us the Cost of a new roof. in my opinion they are very ethical while a lot of contractors will try to convince you to spend a lot of money doing unnecessary work. I highly recommend Spartan Roofing if you are in the Kingwood area.

These ladies know their stuff. I was more educated on roofing than EVER. Then, they were top notch…read moreall the way through the process. When they say something, they back it up with actions. I can't say enough good things about them. Excellent crew too!! Oh yeah...handled everything with my insurance company well. Wish all contractors were like them.

My A/C started blowing 82 degree air and I turned it off. This was on a Friday evening. Saturday…read moremorning I called and spoke to Angela who arraigned for a tech to come out. Parker evaluated the cause (slow leaking evaporator coil) but he wanted to be sure the rest of the system maintained integrity by performing a pressure leak test which he did a few days later. He charged the system back up, enough to get me to the pressure test. Confirming the problem, he passed me over to Hope who provided a solution and explained in detail what needed to be done, what it would cost, and how long it would take. This was on a Friday afternoon. She was able to coordinate the required new equipment, materials and schedule their construction team for the following Monday morning. Everything was in place that morning and needless to say, they knew what to do and how to do it. They jumped on it, and never stopped. No breaks, no lunch and were finished by 2:00 PM. This was a major project, having to demo and rebuild the supply plenum, remove and replace the coil section of the furnace, install a new drain pan and drains, etc. As fate would have it, my thermostat had failed and that caused a delay getting the system to start. Richard, another airWoodlands tech came out and discovered the problem quickly and provided me with a new thermostat. From Angela, to Parker, to Hope, to Cossa, and to Richard, I could not have asked for a better team from any one, anywhere. Customer service in general has failed in America, but this group is an exception. I will never have to search for an a/c contractor. Air Woodlands is the best. (A special call out to Parker. He was the key element in earning my trust and Air Woodlands)

Scott showed up on-time and explained what he was going to do, checked out my system, and offered…read moresuggestions for future maintenance. I'll definitely be using Air Woodlands going forward

An excellent choice if you need roofing work. Thorough and professional…read more I found them through neighbors who had used them - a good sign.

Fransico and his crew did an amazing job on building my back patio and painting my home his guys do…read moretop quality work if you are looking for a remodeling company look no further than roofing365

Quality work, timely response, and a fair price. I couldn't ask for anything more. These guys were…read moregreat! I will definitely use them again.

Randall was amazing; helped me quickly with a problem in our new house. Very honest. Highly…read morerecommend; so happy to have an electrician for our new home!