Before we hired Ron Wilkinson we read reviews and wondered if the poor reviews were credible since…read morethey seemed so different compared to the good reviews. Well, after experiencing Ron Wilkinson firsthand for ourselves, we can confirm the poor reviews about him are credible. When we had our consultation, Ron told us quote, "I can probably get this case resolved with one phone call." And he said that we would get the rest of our "retainer back to spend on Christmas." We understood it wasn't a guarantee but that it was a good probability he could get the case resolved with one promised phone call since that is what he told us. Ron never made that promised phone call. We emailed him and called the office countless times over the next 6 weeks. We did not receive replies to our emails or any callbacks. We finally scheduled a phone call in advance to speak with Ron, which costs almost $400 an hour. We asked Ron if he made that one phone call yet that he promised us. He seemed surprised we remembered him promising he would make this phone call and that he probably could get this case resolved on that one phone call and that we expected him to make that call. He said the individual he was going to call was hard to get a hold of. We did not believe he was telling us the truth. Another time opposing counsel sent us a very harassing email on a Thursday filled with lies and threatening sanctions (court fines) against us if we didn't reply by Monday. We called Ron's office, we emailed Ron and forwarded onto him the harassing email. Ron never called us back, never emailed us back. We made it clear this was an emergency and we heard nothing but crickets. We had to reply to the email ourselves and represent ourselves in order to get the email back to this other unprofessional attorney by Monday. It is almost impossible to communicate with Ron. He does not reply to emails or return phone calls. If you want to talk on the phone, you have to schedule a call weeks in advance for almost $400 an hour. But there are times when emergencies or situations arise that you need a relatively quick response. Then when you do get a rare chance to talk to him, it's very difficult to bring up your concerns to him as he gets easily triggered and he has a short temper. Ron even told us he gets easily triggered. We were scared to say anything to him. Ron often engages in manipulative gas-lighting techniques where he creates a false narrative and tries to place the blame for his irresponsible actions onto us and blame us for his bad actions. As one example he would accuse us of not listening when Ron is the one who was not listening to us. The ultimate betrayal was when Ron falsely told the court we agreed to things which we absolutely did NOT agree to. Ron or his office also engage in falsifying their bills. As one specific example we were charged $720 for witnesses being served subpoenas. However only 4 witnesses were subpoenaed at a cost of $18.50 each which would be a total of $74, not $720. When we point this out to both Ron and his office asking them what is going on with the billing, we again receive no response. We also had to do a lot of babysitting. We had to constantly call and email over and over and over to make sure things are getting done. For example, we called multiple times about correctly scheduling something. We were finally told there were about 5 dates to choose from and we would get a call back to get our permission to schedule the time and place. About a week goes by with no one calling us back. So we have to call into the office again. And we are told that the thing was scheduled without ever talking to us. And this thing was scheduled at a time we could NOT make and at a place we clearly did NOT agree to. So we have to spend more time and more money getting it rescheduled and fixed to the correct place. In short, instead of us being properly represented, there were multiple times we were misrepresented by our own counsel.

I have used Heritage Law for several family law cases, one pretty complicated, along w/ a couple…read moreother random situations over the last 20+ years and have had nothing but the best experiences. Professional, experienced, fairly priced for the amount of time and quality representation, knowledgeable w/o leading me to not be prepared for the probability of the case's process, time and outcome. And supportive in terms of understanding my position, my limitations and my expectations/needs for the outcome. My life would be completely different w/o Ron and staff in my corner for some of my most complicated, unexpected and distressing situations. Thank you Heritage Law!

I hired Michael Black to handle a civil matter that started in late 2014 and continued into the…read moreearly months of 2015. A relative was friendly with one of the lawyers in this office, and when I was faced with a sudden legal nightmare Young Kester Black & Jube were able to schedule an appointment the same day I called. In our case mediation or an out of court settlement was not an option because the opposing parties were completely unreasonable. So we knew pretty quickly that we were going to court. Mike was exceptionally well-prepared for a hearing that turned into a mini bench trial. He took an entire day to prepare, meeting me and an expert witness for several hours to go over the facts of the case and prepare our strategy. His research and preparation was in my opinion critical in our eventually winning the case and the judge entirely rejecting the claims of the opposing parties. In court his conduct was professional, which in my estimation seemed to impress the judge more than the mud-flinging of the opposing counsel. It also seems to be the office policy of Young, Kester Black & Jube to keep the client's costs down in hopes of getting return customers, rather than milking each case for every last dollar. For example, Mike encouraged me to prepare photos for evidence because I could do it free rather than paying him to do it. Friends who've hired lawyers have told me that my experiences were unsual in this regard, and it's more common for lawyers to use any excuse to tack charges on to their bills. This was a pleasant surprise, as I'd never needed a lawyer before and was expecting to pay a lot more than I did. It wasn't exactly cheap, but the overall costs were lower than I'd anticipated. I was very satisfied with this office, and have already recommended them to several people who've needed legal help. My only complaint would be a possible half-star (or even quarter star) deduction for something that was probably partly my fault. As someone with zero court experience, it would've been nice to get a little more rookie-level guidance at the start. Even something like an email or a preprinted sheet with bullet point items for a first time client: "Do this, Don't do that, here's what to expect from the proceses." It's a minor complaint and Mike was always timely in answering questions and explained things in a way a layperson could easily understand. Maybe it's just the way my brain works, but it would've been nice to see more of the big picture or flow chart from day 1 so I knew what to expect. But that's a minor quibble, and should not take away from my recommendation for Young Kester Black & Jube.

He withdrew from my case without informing me properly and told me I didn't have court. I canceled…read moreall my plans, only to later get a call on the hearing date while I was driving, which caused me to be late and disrupted everything. He then offered me $500 back with no clear explanation why. There was also what felt like complicity with the other law firm because of the inaccurate legal information I was given. (Jacob Gunter) gave inconsistent advice, made too many assumptions, and later denied things that were previously said. This created confusion and a serious lack of trust. I recorded all conversations, so I would advise others to be cautious and ask for clear explanations in writing whenever possible. If you're looking for a lawyer who gives poor advice, makes assumptions about your employment even after reviewing your pay stubs and work history, and questions what you do for work simply because you drive a nice car, then this was my experience. As my lawyer, making comments like, "Do you drive Uber or work for someone?" instead of reviewing the actual facts felt unprofessional and discriminatory.

If I could select a lower rating I would. The counselor in charge of my case resigned from my case…read morewithout my knowledge. I did not know this until I received a bill for services in the mail of which I made an inquiry about. When I asked a question about the bill the lady on the phone advised me the counselor assigned to my case had left the firm. This was a few days before my case was to be heard. Attempting to get ahold of the newly assigned counselor was simply a text message telling me everything was going to be "OK"? I had left a message for a return call as well as I texting back the new counselor. Case was simple enough but the retainer was eaten up in unnecessary calls I had to make. The previous counselor (resigned) had told me a plea would be prearranged but it apparently was not discussed until the day of my trial. My retainer? I actually owe them money which is insulting to say the least. The counselor who originally did my case charged for services which were moot and had to be redone. But of course I had to pay for it.

I provided Ayres with info about my case, received via discovery,…read more & he saw the cops were lying & being covered by the DA, and said I would get off clean. After I paid him, he was impossible to reach until the day of trial, which he was late for. At that point, he did a 180 and refused to fight for me, claiming I had to accept a plea deal. He told me "I have to work with these people every day. I'm not going to call them liars!" He has no morals, no scrotum, a is a disgusting liar.

Tyler sheds the preconception that attorneys are greedy con artists. The Ayers Law Firm will settle…read morefor nothing less than an aggressive and fair defense for his clients. They were able to bring the truth to light and in doing so I kept my freedom. Tyler and his team stuck through it with me until the end and the results could not have been better. Despite me being a "high maintenence" individual they were always helpful, honest and responsive. I could not be any happier.

Matt Raty is not only an amazing lawyer, but a genuinely wonderful human being. He proves that you…read morecan care about people, take good care of them, treat them with kindness and respect and also be a truly fantastic lawyer! If you need a wonderful attorney, look no further than Matt Raty. I can't recommend him enough and I know that he will do everything he can to take care of you and your case. You would be doing yourself a major disservice not to hire Matt Raty.

I had the pleasure mediating with T.R. Morgan yesterday regarding a former fiancée where we have a…read morechild together. Mr. Morgan was candid, very attentive and made a very difficult and emotional situation go smoothly. I would highly recommend T.R. if you're looking for a fair and swift outcome.

Jill and her team were amazing! They absolutely delivered on the commitment made and her presence…read morein court was perfect. The comments she made to the judge on my behalf were directly tied to the outcome of the final decision made by the judge and I am certain it would not have been as favorable an outcome without her involved. I would absolutely use her and her team again if needed.

We worked with Zachary Starr at Moody Brown Law for over two years on a complicated custody and…read morelitigation case. It was one of the best decisions we made. My ex-wife tried to leave the state four separate times and kept trying to bypass court orders. Zack was steady and knew exactly what to do every step of the way. What impressed me most is how well he understands the local judiciary. He knows how the commissioners and judges in Utah County approach things, and that insight made a real difference for us. He shoots straight. He tells you exactly where you stand and what your real options are. No fluff, no false hope. Just honest, solid counsel. He is patient, considerate, and thorough in everything he does. He protected our son and our family through a really hard time and we will always be grateful. If you're looking for a family law attorney in Provo, Zack Starr at Moody Brown Law is the real deal. I'd recommend him to anyone. Zack cares deeply about his clients and about the money they spend. Many times he helped us avoid costly litigation, and I don't think I would have been nearly as lucky if I had had another attorney. My experience would validate that, unfortunately. I will always be thankful for everything this man did for our family .

I went through a very high-conflict divorce, and Marilyn's experience was indispensable. She…read moreunderstood the timing of each step, how to resolve issues strategically, and how to keep us out of court. It wasn't quick, but in the end it was absolutely the right path. I'm deeply grateful for her guidance through one of the most difficult chapters of my life--I can't imagine navigating it without her. Shortly after the divorce was finalized, I needed legal help again due to escalating issues with my ex's partner. Her behavior was aggressive and was negatively affecting my children. Grant and his team stepped in with clarity and strength. They advocated for my kids, and helped establish safety and stability for all of us. Over the past seven years, they've remained steady, validating, and genuinely supportive. There aren't enough words to express what their dedication, skill, and compassion have meant to me. In moments that were painful and emotionally overwhelming, their professionalism and care were truly invaluable.

Mr. Saunders was the attorney I worked with and he was so amazing. He was always very transparent,…read morepunctual, and upfront with me about what was going on. He also knows exactly what he is doing and very knowledgeable about the entire process and rules. I am so happy that I hired him to be my attorney. I will definitely use his services again if I need them. He helped make this very hard process much easier. -Kyle B

Anthony did everything I asked in a timely fashion and a price that was more than fair each and…read moreeveryone I dealt with was amazing and all legal issues will be handled by this law firm!!