After storing my motorhome with them for the winter, I come to pick it up only to find the awning COMPLETELY gone. When I spoke with the manager, he said the wind had blown it off. When I asked how he expected awnings to stay on while traveling down the highway at 75mph without being "blown off," he directed me to the sign that states "Not responsible for loss or damage to vehicles." When I asked him about "theft," he hung up on me. After inspecting where my awning was ripped off by the wind, there was absolutely NO damage what-so-ever. If the wind had blown it off, you would've seen where the screws/lags had been stripped and ripped from the wall of the motorhome. Instead, the awning had been unscrewed and taken off. Had their been wind damage to the point where the employees decided to carefully remove the remnants of the awning of their own free will, wouldn't that have warranted a customer service call explaining what they were doing and why? Bottom line, I was ripped off. I paid for a service and got parts off my vehicle stolen. This is an untrustworthy dealership that I will NOT be going back to. I'm sure they'll be in business for a while, but if they keep this up, they will go the way of the do-do. read more

I got a great deal on a used awning. I was looking for an awning for my motorhome that I lost because I hadn't secured it while I was trucking down the highway doing 75MPH. Tore right off and hit the Smart car next to me. Knocked that little car clean off the road. Well, I pulled into Atwater and a local told me to stop at Atwater Ford West. Best decision I ever made. Told the guy walking through the lot what I was looking for and he said "I got you covered". He went out back and a few minutes later came back with a barely used awning, screws, brackets and all. Said he'd give me a discount for paying cash, which I did... $100 and my last case of beer! Dang, that woulda cost me $1,000 brand new. Great deal from Atwater Ford West read more