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    H&R Block

    H&R Block

    (5 reviews)

    Tenney - Lapham

    I scheduled an appointment in advance. They called me and wanted me to drop off my tax documents…read moreinstead of just having them on my appointed day. I took in the papers. They then called me and said they wouldn't be ready for my appointment the next day. It has now been 10 days I have no new appointment, they don't answer my calls or return my messages. I'll be going in to get my documents back and go elsewhere.

    I'm wavering between one and two stars. The folks who worked here were all really nice, though, so…read moreI'll give them two. My family went to H&R Block in my hometown in Minnesota. The lady we worked with there was awesome. She knew her stuff, was on top of everything, etc., etc. Since I got married, though, my husband and I have used TurboTax. It works well, since I can actually pretty much fill out a tax form myself but enjoy the reassurance I get from TurboTax that I didn't miss anything. This year, we just could not get our TurboTax to come out right. It was off by $6000. So, I decided we should go to H&R Block. We did! Got an appointment really quickly, the place looked nice, folks were nice. The guy who worked with us was very nice, but he did not reassure us. We had to correct him on various things he was entering on screen. No huge deal, but not super reassuring. The worst part, though? When we were told how much it would be at the end. $280 dollars. That's right. I was expecting $100, as it was about $80 the last time we went. But $280 for a fairly simple return where we took the standard deduction? Yes, we had to file returns in two different states, but... really? I was also informed by a former employee of H&R Block that after telling us the price, we should have had the option to not file through them. Obviously, then we would have just wasted an hour of our time and theirs, but the employee should have offered this and did not. Next year we are going back to TurboTax.

    Atwood Tax - taxservices - Updated June 2026

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