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    Aubuchon Ace Hardware

    1.0 (2 reviews)
    Closed 7:30 am - 7:00 pm
    Updated 1 week ago

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    9 days ago

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    7 months ago

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    Ask the Community - Aubuchon Ace Hardware

    Sticks and Stuff

    Sticks and Stuff

    3.0(2 reviews)
    37.2 mi

    Best place in the area for building materials and many do-it-yourself projects. Staff is very…read moreknowledgeable and helpful. competitive prices and expertise in many areas. Easy to do business with and you are appreciated as a customer.

    Buyers Beware- If you are looking for a building supplies store that understands the value of…read moreestablishing long-term business relationships with its customers, that understands the value of customer service, then this is not the place for you. I spent over $15,000 at this store and when I tried to return a few unused items, they refused. I was told the supplies were not in a condition that could be resold, not quite the truth. In fact the company sent a truck to pick up the supplies, then was supposed to issue a credit, three weeks go by and no credit. I called the store, spoke to Dave and he told me someone would get back to me the same day. No response, I called the next morning and was told by Sean that they could not issue a credit.Then they sent a truck back 30 miles to drop the supplies off. How is that for customer service, spend $15,000 plus and they won't budge on returns. I was even willing to pay a restocking fee. The operations manager of Sticks and Stuff appears to be a small town narrow minded short sighted individual that needs additional business training. He certainly has no business acumen, planning on building a 2 car garage and a redo of my second floor porch, there is no way that I would even consider buying supplies and material from Sticks & Stuff Derby. I recently spent about $800 for wood floors and a screen door and wish I could return. Do yourself a favor and stay away from Sticks & Stuff Derby, poor services, the operations manager puts a premium a profits and little value on service. Go to Poulins or Coulters,

    Aubuchon Ace Hardware - hardware - Updated June 2026

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