Steve Botts is the greatest veterinarian and he works out of Green Bay…read more He is a no nonsense vet who gives us practical advice about our moggies and pooches. When they do need surgical intervention, we never feel as though we've been ripped off and always get the best service. Our Labrador may not concur as since the big snip she's not wanted to step through the surgery door. Oh yes, they do remember! However, she never has a choice and actually, she would probably agree that there are some incredibly good things to sniff in the waiting room including any other animals who might be waiting, or the dog chow and toys for sale. Sometimes, if she's really good, she gets a treat before she sees Steve. Always after the visit and this is what makes it worthwhile, in the eyes of a Labrador, to visit the vet.

Steve Botts is the greatest veterinarian and he works out of Green Bay. I have known him for my…read morewhole life (26 years) and he has been nothing but accommodating and helpful. However, due to their current workload he is not taking on any new clients unless they are family members.

I used this cattery as my usual one was full over the long weekend. They sounded great on paper,…read moreparticularly for senior cats with medication needs, which I have. Checking my cat in was fine - I filled out a form detailing his usual medication (which I brought with me to give to them), and his special diet (which they assured me over the phone they often feed the cats anyway, and had plenty of to give him). He was weighed and given a cursory mouth check, then whisked away into the building somewhere. I was told he would be given a senior health check for free while he was there, I gave them his blanket and we left. Picking him up was a different matter. There was one person at the desk, and she wasn't particularly friendly. We gave her our cage, and she took it out back, then came back out and wandered about counting stock until the phone rang, whereupon she informed us they were having some trouble with our cat, and she would go and get him. Now, our cat doesn't like going into his cage (what cat does?) but it's quite simple - just lift the lid, pop him in, and close the lid. We do it all the time. So she emerges with the cat, swinging the cage and the poor cat is splay-legged, and wailing loudly. She hands him over with the medication, and says goodbye. I had to ask for his blanket, and also ask whether or not he'd had his medication. There was no mention of the health check, whether or not it was done or what the results of it were. Very perfunctory. The biggest problem, though, is that I don't believe they fed him the right food, as my poor cat has had terrible diarrhea since coming back home (he has been to a cattery before where we physically gave them the food without incident in this regards). He has IBS and we've worked very hard to get him to a point where he's on the right food and solid, regular bowel movements, and now we're back to square one again. I won't be taking him back there, and I'd encourage anyone else to double-triple check that the staff know what your cats needs are and whether or not they can properly care for them before leaving them there.

This vets has an excellent cattery out the back which we use all the time when we go away. We like…read moreit because it is right near the vet clinic and surgery, so if anything goes wrong while our cats are in cattery care, qualified vets and nurses are really close which is reassuring. Our male cat is very timid and here they monitor and record each cat's behaviour regarding eating etc. If a cat doesn't touch its food for more than two days in a row that cat is then moved in to the vet clinic for closer monitoring and care. We also take our dog here for general care, they are really good at letting you know when your pet is due for it's injections as they send a courtesy letter. This place is not cheap, in fact it is probably one of the most expensive vet clinics I have come across, however that being said they really do know what they are doing here and the medical care that they provide in incomparable in my opinion.

Just referring to the previous review, they have been bought out by a large company called Pet…read moreDoctors, hence the change in name. Also being a vet nurse myself, there are certain ways to hold cats depending on what needs to be assessed or medicated etc. As it was to do with the ears, you actually do have to put quite a bit of restraint to get medication in there. With cats, they may be fine with the owner but when it comes to a stranger, it's quite difficult to hold the animal in place AS WELL as medicate accordingly without causing any harm to ourselves or the patient. They are well known as exotic specialists. So best place to take your small animals, birds, reptiles, rodents etc. I go to mt albert pet doctors (which are now based at Lynfield Pet Doctors or the new exotic referral center in St Lukes) and trust them completely with my fur babies.

I was unsure of the amount of stars to give this vet really. I was recommended this place by an…read moreex-workmate whom also lived in the area and utilized this vet as her local. So, when the time was needed, my poor big boof of a cat needed some treatment for his ears I went on in on a weeknight. The reception staff were friendly and helpful but the Vet himself was not. He didn't introduce himself and was a bit rough handling of my boy, (defensive mother coming out). Since it was our first visit there, impressions were important. I had to push for information from the guy and the medicine I got was treatment that upon reading the label said "to be used as a last resort only", a highly dangerous anti-biotic. I tried to exercise compassion for the Vet doctor, thinking maybe he is just over worked and under paid, or has something going on in his private life, but none the less I am a bit cautious of going back there. Hence the reason I almost gave this rating two stars only. They have recently informed me that they have changed their name, it use to be called Mount Albert Vet Hospital, preferring to be listed as 'Pet Doctor's Mt Albert'.

Pet & Vet have been our family animal doctors for years. They've helped out with births, deaths and…read moreeverything in between. I remember being super appreciative when one of their vets made a home call to put down our beloved 16 yr old black labby, Molly. Or, on a lighter note, when I took our Scottish Terrier cross, Lulu in for a clip and they didn't even bat an eyelid when she pooped on the floor. I was mortified. As well as having wonderful vets, Pet & Vet also have a good range of food including raw options for cats and dogs. There's toys, carry cages, leads etc as well. They even have a cattery for when you go on Holiday. Just make sure your cats vaccinations are up to date at least two weeks before you leave.

Last year my husband and I moved to New Zealand, we bought our feline friend with us - he is a…read moreresilient, well-travelled kitty! We found the Auckland Cat Practice online when searching for a cattery to house our friend whilst we looked for a place to live. He arrived a week after we did, however we still didn't have a place for several weeks after our arrival, so he lived with these lovely people until then. The were situated down the road in Mt Eden at that stage, having since updated the cattery facilities to house more furry visitors in the Three Kings new premise. My cat loves people and attention so much that when we take him to the vet they can rarely check his heart beat for the over powering purrrr of happiness coming out of him, so I knew that he would win all the staff over with his loveliness, but of course I was still a bit nervous. The staff here really did go out of their way to help us settle in and accommodate our precarious situation, I was, and still am very appreciative of that. We would often arrive for visits and our boy was sitting on the reception desk making himself quite at home! I have rated Auckland Cat Practice particularly in regards to their cattery and staff, kindness and attention to detail were exceptional.

The vets and vet nurses here are absolutely amazing!! I have had to bring my dog here more often…read morethat I would have liked to considering he is only 6. He has been here for 2 major operations and had other procedures such as dental work and x-rays done here as well as all the usual check up and vaccinations. The level of both professionalism and empathy that the staff have here is incredible. Our vet KV is the best, she takes such good care of my dog, she saved his life, I completely trust her with Sebastian. As well as the vet services, my dog is a sensitive soul who requires special Hill Diet formulated vet food. When ever we are due to run out the nurse calls us up to remind us to re order. When the food arrives she calls so we get it straight away. Their communication is great too, if you have an animal in their care they are available after hours, they really care about the animals and that is why they are so awesome at what they do.

So 13/01/2018 found me at Mt Eden Pet Doctors (first time I have ever been there) with my little 10…read moreMonth Persian kitten (Nyx) as she has breathing difficulty because of her pushed in nose, and needed a consultation to refer me to a specialist. When I arrived at the vets Nyx was quite distressed from having being taken far out of her comfort zone, not having her brother around didn't help either and with her breathing difficulties it wasn't exactly a great combination and at this point it started stressing me out. There was a little yorkshire terrier puppy in the waiting room too, who had not taken any notice of Nyx (nor Nyx of it) and there was nothing stressful nor any tension between the two. Out of nowhere this vet nurse shows up and snatches my carry-case with Nyx inside and says its no good to have the two in the same room then proceeds to put my cat away in an empty consultation room, and Nyx who was already stressed out at this point began TO ABSOLUTELY LOOSE HER MIND! She was screeching at the top of her voice and thrashing herself around her cage, something I have never ever ever seen her do before. The nurse just closed the door on Nyx and began chatting away with the owner of the puppy not paying any mind to Nyx and her clear distress to the situation. Let me stress once again SHE HAS BREATHING DIFFICULTIES!!!!! I barged in the room and made my presence known to little Nyx (taking her back to the waiting room despite the looks I received from the all knowing vet nurse) and immediately she calmed down, stopped screaming and thrashing around, and tamed it down to a occasional meow of distress. However because of the performance she was left completely unable to breath out of her nose, and was left panting like a dog... drooling and looking absolutely miserable. You'd think they would have had some sense of urgency about getting my cat seen to.... HALF AN HOUR AFTER OUR APPOINTMENT TIME they decide to see Nyx. HALF AN HOUR my baby was left GASPING for breath! The vet proceeded to spend a full 15 minutes (With Nyx still hyperventilating in her carrier) telling me about how terrible I am for owning a Persian, what an unfortunate breed they are, and how in her home country they are banned from advertising with these cats so as to prevent people from buying them. Im not sure why she decided that I was the perfect person to tell this too. I own two of them. And love them like my own flesh and blood. I tell everyone I know that I birthed these babies, and I'm not sure how she expected me to respond but she was greeted stoney silence and a face like thunder. At this point I was well beyond the point of leaving and screeching like a bleeding banchee on my way out whilst protectively clutching my baby to my chest. But I didn't want to have to put Nyx through any of this again. So I was relying heavily on this vet giving me a prognosis and referring me to a specialist. Finally she decided her speech was not going well and it was time to look at Nyx. Nyx stepped out of her carrier on the examination table and started walking towards me, but was rudely stopped by the vet who promptly stopped her in place by shoving her face straight into the table and holding her there. Once again should I mention NYX HAS A BREATHING PROBLEM THAT HAS BEEN FLARED UP BECAUSE Of YOUR STAFF AND IGNORED FOR 30MINS, you are smothering her face down, causing her to panic once again!!!Every other vet visit she usually just sits on the table and looks annoyed while the vet pokes and prods, and this lady was being completely unreasonable. She then flicks Nyx's mouth open to look at her teeth. And promptly states "oh well that's no good" "Do you see her inflamed gums, there's a 70% chance she has feline HIV (FIV). There's no cure/treatment and she will eventually die after a few short years. Potentially the specialists might not be able to operate for her breathing condition dependent on the FIV results" She's said that they could test for it, but not today because they don't run tests over the weekend. So we are purely going on speculation over inflamed gums. She Listens to her chest and gasps at how flared up it is, that she can hear how Nyx is absolutely pulling for air (Nothing to do with her treatment while at this place ~sarcasm~) I spent the entirety of yesterday in tears and a state of dismay with thoughts of my babies withering away from a virus attacking their immune system and the terrible way Nyx was treated there. I couldn't say sorry enough to her! (TLDR) If you have a sensitive cat with separation anxiety, and prefer your bad news be delivered to you in a sensitive manner, not 100% based off speculation, without option of further clarification on the matter .... Pet Doctors Mt Eden is not the vet for you! In fact I would not recommend ANY animal be treated by them..

I first discovered this place as they were offering free neutering for male cats on a special day…read more We took our cat in and we were so impressed with the operation. Dr. Chris is the sole vet and he tends to all the animals. I really like this about the Normanby vets because it's always the same person looking after your pet. We have returned here with our cat ever since the free neutering day and we have always been really happy with the care our cat receives and the prices. This vet doesn't seem focused on profit like some others I have been to in the past. Their website is also really thoughtful offering tips and advice on how to care for your pets from fireworks to ageing to weight control it just shows they are always looking to help.

We saw Katie today with our flemish giant rabbit. She was amazing, not only in her professionalism…read moreand expertise of exotics but also by going the extra mile - e.g by examining Rufus on the floor, and being particularly gentle with him. Cannot recommend highly enough

I swapped vets to Care Vets a couple years ago when my old vet was replaced by a not very nice vet,…read moreand I have never regretted changing. Both the vets here are lovely and have the combination of skill and friendliness you want in a vet. Sue is caring and seems to love animals, and always makes you feel reassured your pet is in good hands. The newer vet, is a younger lady but seems to know exactly what she is doing. And I liked that she remembered my dog when after not having come in for a few months. The nurses are always helpful when you call and will give you advice. It's a busy vet, which I prefer, but they'll always squeeze you in. I also left my cat in the cattery for a couple of nights and he was well taken care of after he had a big operation. Great people.