My son who is 13, is starting his journey into vinyl. It was close to closing time and the guys at…read moreAVL showed us option for turntables and even demo'd a possible setup for him with no thought of the time or their own schedule. They invited us to come back anytime and answered every question we had, however novice our questions may have been. All around nice guys who are as professional and friendly as can be.

The staff here is very friendly. Not sure about their level of knowledge, as I was simply browsing,…read morebut I would expect that they know what they're talking about. You don't get to be dealers of the high-end products they have here if you only possess Best Buy level knowledge. The staff was very friendly, but not to the point of annoying. They greeted us when we came in, they were fine with the fact that we were just browsing, and they left us alone to look around. They didn't hover, trying to get us to buy something. They didn't watch us like hawks like we were going to break or steal something. One of them asked a few friendly questions when we wandered into the big theater room in the back where he happened to be organizing some items. Nothing pushy at all. While we weren't in the buying mode that day, they treated us very respectfully, and that combined with the fact that they carry some really top notch brands means that when I am in the market to make a purchase, Audio Video Logic will be a candidate for that sale.

Security Tech arrived , analyzed the problem which was and old transformer issue that needed…read moreservice. Everything is up and running. Thank you Josh M for your efficient diagnosis.

They have a chronic issue with service calls. I don't know how many times I have scheduled a call,…read moreworked my day around a specific time, for them not to show. The latest one was today, for a 10am call. It's 11:28am. Nobody called or reached out; I had to call three different times to get someone live on the phone who didn't see me in the schedule. However, she was able to tell that someone called me on Tuesday and left me a voice mail asking if I wanted them to stop by since they were in the area anyway. So, the natural question I had to ask, "So, I was in the system, right?" I assume he wasn't stopping by to be social. She said it was likely but she didn't know. If anyone knows of a better security company out here, please let me know. I have been dealing with this nonsense for over three years.

We had a time sensitive small job needing done. They were able to juggle schedule and get the guys…read morehere right when we needed them 2 days later. Will definitely try them again if needed! ~Eric & Claudia

The technician was friendly, knowledgeable and worked quickly to install 2 thermostats for my…read morebaseboard heaters. I will keep Bartlett Electric on my call list for future needs.

Asked questions about placement and whatnot. But didn't have it centered on the wall where I asked…read morehim to put it. It is hung in a place where the outlet (meant for behind the tv) is showing easily. It's an eye sore.

Super nice Guy & helpful. He was very patient when the Mediacom Modem was not working correctly &…read morehas to be reset several times. once Mediacom was working the Items he set up only took about 25 minutes mainly waiting to the program in the devices.

Great service - get your satellite service through these guys instead of Directv. Seriously.read more

From the owner: Satellite City has been servicing Des Moines and surrounding communities sInce 2005. We specialize…read morein commercial and residential solutions Including HDTV's, surveillance cameras, audio systems, home theater, smart home and internet solutions. Call us today and start experiencing the best service the Des Moines area has to offer!

Terrible company to deal with. Hired them for a smart home project and have regretted it ever…read moresince. Customer service was excellent at the sales level - at least until they get your money - after that, they could care less. They definitely don't take pride in their work, are slow to deliver, and under-deliver compared to their inflated guarantees (not promises). They say they stand by their work and offer a lifetime guarantee on their work - the thing is they don't - first service call we had took a month and half to schedule then two guys showed up, spend five minutes in the house - said they didn't see a problem and left. I got a bill for an hour service call a week or so later in the mail. This is one of the exceptions to the rule "You get what you pay for." With Technology by Design you'll pay an arm and leg for next to nothing to show for the end result. Stay away and use one of the other local stores for your home automation, security, networking, and/or audio/video needs.

From the owner: Home Automation in IowaTechnology By Design, Inc. represents the leading edge in Home Theater…read moreInstallation, Whole House Audio Video Wiring, Security Systems, Central Vacuum Installations, Surround Sound Setup and Home Automation in Iowa. We custom design each home theater, whole house audio and video and home automation system with the right components to neatly integrate together. Our design consultants select from an array of components to fit any budget and lifestyle.

very poor customer service. the representative that answered my phone hanged up on me when i tried…read moreto point out to her the types of services listed in its website, having told me that the company did not provide the services i was looking for, while claiming she's new with the company, though the service i was asking for is listed on its website [the moment she answered the phone and heard my voice]???

From the owner: K & L Technical Services provides security camera system installations, data/voice/video cabling,…read moretelevision mounting, home theater installation, computer maintenance plans and repairs and much more. We serve both residential and commercial customers, and have the small firm feel in providing great customer service.