Excellent service. I took my car there for an alignment and the gentleman there we're very friendly…read moreand helpful. They seem to genuinely care that my vehicle be treated well and cared for correctly. They listened to my concerns and took them seriously, and even double checked their work. I am very pleased with the quality of work and customer service and would recommend this business to anyone. The prices are reasonable too.

I went to get an acessment of what needed done to my front end. I called first, they told me there…read morewould be someone there at 8 am and no one was there till 8:45 am. After accessment they said that I needed tires and alignment. He told me that the company he used would order my tires and they would be there that Monday. I said ok great Ill be there Wednesday to get them done. he said ok. He NEVER ordered my tires. I drove and hour back to his shop on that Wednesday to be informed that he forgot to order them!

This is the kind of repair shop we all hope to find…read more Reasonable prices and they are actually looking out for your best interest without trying to sell you services you don't need. Their average customer has been doing business with them for years because they are always treated fairly and with respect. They just want to keep your vehicle road-worthy and will save you money if they can. You will be glad to have found them. I know I am.

I needed to get a new tire since a wood screw destroyed my rear tire. I asked my colleague where I…read moreshould go bc I didn't know the city of Valdosta, GA, and he referred me to TireKing. Brandon took care of me, showed me the tire, and had it taken care of quickly and for a good price. They are good people.

This business is seriously SO amazing. They're reliable, sooo good at mechanic work, affordable,…read moreand honest. Such genuinely nice, personable people. I would recommend this auto repair shop to my best friend!

I had a branch stuck up under my car and they removed it fast and free of charge! The woman at the…read morecounter and the man who removed the branch were both so kind, and I know where I will be going if I am ever in need a car mechanic here in Valdosta! Thank you guys!

I usually do my own repairs, but had a warranty. I'm very picky about looking over the repair after…read moreit's done. My repair was done very professionally and I've put a couple thousand miles on my vehicle since then with no problems surfacing. I would highly recommend Ray's Automotive.

i had d great car buying experience and was not sitting there all day like most dealerships doread more

Great buying experience today. Everyone was friendly and helpful, from sales, to general manager…read moreand finance. Low pressure approach was very appreciated. This was the second new vehicle purchase experience with them, and I wouldn't hesitate to do business with them in the future if the opportunity arises.

I've been extremely impressed with Ray Norton Tire & Auto. The staff is professional, honest, and…read morealways takes the time to explain what needs to be done without any pressure or upselling. Their work is completed in a timely manner, and the quality of service is consistently excellent. I've taking my vehicles to them for many years. What stands out most is their integrity and customer service. They provide clear estimates, keep customers informed throughout the repair process, and genuinely care about doing the job right. Eric, the Service Manager, was extremely polite and knowledgeable. If you're looking for a trustworthy and reliable auto repair shop in Valdosta, I highly recommend Ray Norton Tire & Auto. It's refreshing to find a business that combines expertise, fair pricing, and outstanding customer care.

This place has gone downhill. The prices are way higher than they used to be. They are never busy…read moreanymore, and the manager is a terrible one (I believe his name is Eric). This place used to be the place to go, but it's not what it used to be.

Totally awesome set of people vey caring and always willing to go that extra mile to helpread more

Extremely Unprofessional Response to a Customer Concern…read more I took my vehicle to this shop on August 5, 2026, for an A/C compressor replacement. Afterward, I noticed issues with my vehicle, including damage around the wheel-well area and a problem with the fog light, so I contacted the shop to ask what happened and requested that the matter be addressed. Instead of simply inspecting the vehicle and professionally discussing my concerns, I was initially told that they "never went under" my vehicle or did anything to the front of it, despite having replaced the A/C compressor. I told them I wanted to discuss the situation and, for documentation purposes, intended to record our phone conversation. They said they did not consent to being recorded--but then immediately told me that all of their own phone calls and in-person conversations at the office are recorded. What bothered me most was how quickly the conversation became personal. Rather than keeping the discussion about my vehicle, the company representative told me that I "obviously have an anger problem," suggested I "call a psychiatrist and/or a pastor," said they would "pray for" me, and then told me never to call, text, or contact them again. That is an incredibly inappropriate way for a business to respond to a customer questioning the condition of their vehicle after repairs. I was not asking for anything unreasonable. I wanted the vehicle inspected, an explanation of what occurred, and an opportunity to resolve the issue. In fact, they initially said that if the fog-light issue was caused by them, they would make it right. Unfortunately, the conversation deteriorated into personal insults instead of customer service. Whether or not the shop ultimately believes it caused the damage, there is no excuse for speaking to a paying customer this way. I have screenshots of the entire conversation and would strongly recommend that anyone considering this shop document the condition of their vehicle before and after service and keep all communications in writing. One star based primarily on the way my concern was handled and the completely unprofessional communication that followed.

If I could give a 6 star I would, brought my truck in and got diagnosed asap. They did quick and…read moregreat work rebuilding my transmission for a good price, truck drives like a Cadillac now I'm very happy. Thank you guys!

We have actually had a lot of work completed by Richard. Out of all the jobs he has completed for…read moreus (more than 30), only 1 vehicle had an issue about a year later, and he stood by his word and took care of us. He provides quality work and believes in taking care of his customers. Anyone who has something negative to say, must not have given him the opportunity to take care of the issue - OR - had something else going on and did not want to hear him out. Richard has ALWAYS been honest with me and my husband.