Audiopilot Entertainment

My band used Ryan for some photographs at a big show we had. Their photos came out so great and…read morenailed the vibe we were going for. We're shooting some promo pics with them tomorrow and I am so excited because I know they'll kill it.

If you are looking for photos, you NEED Ryan! One of the best in the business and definitely in the…read morecity. So kind, so supportive, very communicative, and the quality of photos is TOP NOTCH. Ryan photographed my band (tenmonthsummer) at our first show ever and to this day one of those photos is my computer background. Their pricing is extremely reasonable given how good the photos are. We didn't make any special requests for coloring or B&W because we trust Ryan's vision, but I'm sure they would be able to accommodate anything reasonable. With how good Ryan's photos turn out, we HAD to use them again for one of our biggest shows ever opening for national touring act from Australia, Trophy Eyes. In this review you can see some of their photos from that show. They speak for themselves. Mind you, Ryan is also a student and is balancing that life with their photography career, so for this show Ryan gave us a heads up that the full shot list would be a little longer, but still gave us a handful of amazing selects THE NEXT DAY so we had something for socials. Once again, I cannot speak higher of how professional and excellent Ryan's work and partnership are. We WILL be using Ryan again and I strongly recommend you take the leap if you haven't!

Luxe Productions

4.5

(8 reviews)

Luxe did the most amazing job with our wedding!! Derek was a true professional who handled last…read moreminute wedding changes amazingly, ran our reception smoothly, and kept our dance floor bumping all night!!! They truly made my day the best day of my life and I would recommend them to anyone with a wedding in the Rockford area!!

Honestly have never had such a bad taste in my mouth so quickly from a business.. event coordinator…read moreKenna was anything but helpful. Called her in the morning to inquire about dj services and it seemed like she couldn't get me off the phone quick enough. Instead of making a new connection with a potential client she made it clear that "it's easier for me if I just email you a brochure"... not a great start for a new bride looking for services. After emailing back and forth we made an appointment to speak over the phone and low and behold.. was still given the same bad attitude. Very short and vague answers, no attempt to share excitement or make me feel comfortable/that she wanted to be speaking with me. If you're the front line of a business I highly recommend making an effort to get to know your clients or just don't act like the people who want to spend thousands of dollars on your services are a bother. Will be going somewhere else.

Blondin's Bouncin Inflatables

3.0

(12 reviews)

I had high hopes after my first interaction with this company. The receptionist was friendly,…read moreresponsive, and acknowledged that my request was very last-minute. She said she'd check with her manager to see if the order could still be fulfilled. That same evening, the manager confirmed it was doable. He only had one question--was the surface flat enough to set up on? I immediately sent a photo of the site, and he gave the green light. During that call, I offered to make payment right then to lock things in. He told me not to worry about it and said we'd handle the quote and payment the following day. I appreciated the trust and responsiveness, and everything felt like it was on track. The next day, I received the quote. I didn't respond immediately--not out of neglect, but because I was confirming one last technical detail on my end: whether we would need a generator. I called back the following day (less than 24 hours later), ready to book, only to be told the quote had expired and the item was no longer available. At no point was I told the quote was time-sensitive or that the availability could change without warning. I never received a follow-up, a courtesy call, or even an email indicating there was a deadline. Considering I had already expressed clear intent to move forward--and was told not to pay right away--it felt abrupt and confusing to have the rug pulled out from under me. When I called to express my confusion, the manager hung up on me. When I called back, he told me it wasn't his job to follow up with clients. Technically, he's right--it's not required. But from a human and customer service perspective, it felt dismissive and unprofessional, especially after such a positive start. I'm not writing this to bash the company. I'm writing this to help future clients understand the importance of asking key questions early on: How long is my quote valid? Is the item being held, or can it be booked by someone else? What's your policy on last-minute communication? The company may be good at what they do. But in my case, the lack of communication, lack of follow-through, and poor handling of what could've been a simple confirmation left a bad taste. This was a rare opportunity to deliver outstanding customer care--and it was mishandled. That said, after I left my original review, Mike, the manager, personally reached out to me. He took ownership of the missteps on both sides, including my own for not confirming more quickly or asking the right questions. I truly appreciated his honesty and professionalism in that moment. He even re-offered the service--even though by then I had booked with someone else. In hindsight, this was a very last-minute request, and the team did everything they could under the circumstances. There were communication gaps, yes--but Mike made a sincere effort to follow up, make things right, and move forward with integrity. That says a lot about his character and the values of the business. I'm updating my rating to 4 stars--not because everything was perfect, but because I respect that they made the effort to make it right. I want this company to do well, and I believe they will continue to improve if they handle future clients the way Mike handled our follow-up. No bad karma--just growth, and hopefully lessons learned on both sides.

I would not recommend using this business. Here is my experience:…read more The set up staff came and was very friendly. During set up, they realized the inflatable was not fully inflating. After pushing up the top, they got it to resemble a bouncehouse and said they got it working. Ok great! After having my kids jump, we realized that it still was not full and immediately called. They came back quickly and added a second blower. The second blower had to be attached to a separate outlet, which I had to run through my house (not ideal, but ok fine). The second blower hardly worked, however and the delivery/set up team admitted it was faulty and "one of their old ones". The word "shotty" was used. I called Brent who seemed not to believe me. He said it was "fine" and would be safe to bounce on. After feeling completely ripped off, I asked for some sort of remedy - perhaps a swap out... he said he couldn't help. I suggested some sort of discount (I believe we paid close to $500) - not a suggestion he offered. He suggested $100 off, which is still very unfair. I've called, he has not followed up for this reimbursement. Definitely not a customer-first mentality in this small business. Bad business practices, poor products. Attached is a picture of the bouncy house with 2 blowers.

Mary's Market Catering

To anyone looking for the best catering in the Rockford area, look no further, this is THE best…read morearound. When I first called Mary's Market and asked to speak with the person in charge of catering, Laurena took my call and we had the most pleasant conversation, really hit it off from the get-go. She was super attentive to all our needs and went the extra mile every step of the way to ensure we had the best menu for each breakfast and lunch she and her staff were creating for us. We were on a big production for a photoshoot and needed our crew to be well-fed and happy with each meal, which is no small feat. Laurena truly knocked it out of the park! We needed a bit of "hand-holding" and she was happy to chime in and help us along the way with any questions we had, and the food was AMAZING!! From what I recall, my favorites were, Market Strata (sausage), taco bar (order extra guacamole, it's incredible), stuffed mushrooms, seedy bagel sticks (make sure you toast them right before eating), and OMG the gourmet cookies!!! These might be the best cookies ever. They're impossible not to eat, no matter what diet you're trying to stay on. SO many great options and really, all the food was great.. and the service matched the greatness. We even had some days up in Whitewater, and they were so wonderful to accommodate us up there. They've got brand new vans that can hold all their carts and trays, and everything arrived warm and stayed warm for the shoots thanks to their chafing dish racks and sternos. I could go on and on about the food but truly it was Laurena that made this experience so wonderful. Thank you so much for helping our production receive the best catering we've ever had!

Solko Photography & Video

3.0

Think twice before you book this company. They photographed my daughter's wedding and There isn't…read moreONE photo of my daughter and I - which is a super important and valued shot. Mother and daughter. WHAT? The photos they took are so average in scope and quality. SO disappointed. We had "the wife" as our photographer and she was all about the groom's family - taking many pictures of that family. When it came to MY family - and I was paying for the service she was stingy and did not take the "money shots". There was very little creativity in the pictures, either. Very stagnant posing.... It's a moment that has come and gone and can never be replicated. Thank GOD I had friends and family that took very artistic photos of the day. Surprised this company is still in business...and the photography on their website is deceiving.

I was the best man in a wedding and our original photographer Ruben Ramos was a no show. We called…read moreup Solko among many others and they got a photographer out to us in less then a half hour. On top of that the Photographer Dan did an A+ job, I can't give them enough praise!

White Train Entertainment

A pleasure to work with! Sound was spot on, the ceremony was outside, it was very windy and the…read morewords came through great. Jeremy is a sound engineer not just a DJ, that made a huge difference. Live music was a great addition, really got the party going. We did a karaoke sing along to a family song, mind you we all suck at signing lol I asked him to make us sound good and he delivered. We felt like rockstars! The lights where amazing and the crowd loved it. Long story short book white train for your events you won't be disappointed!

Affordable Rentals

3.0

GREAT RENTAL, GREAT SERVICE. Terry was awesome. He has great prices and he delivers for free, which…read moreyou can't find in the Rockford area. He even took some chairs off for me last minute and saved us some money. The chairs were in good condition, he was flexible with schedule and didn't even require us to pick up the chairs if we didn't have the time too. I would most definitely rent chairs from Affordable Rentals again.

Was not happy with this service. We were told that they would deliver and set up our chairs for our…read morewedding. Was not happy to get to my venue to see they were dropped and my wedding party and guest had to set up the chairs. We were nice enough to tear them down and stack them even tho we shouldn't have. Again we didn't order alot of chairs but again we were told they would set up and take them down. I was very disappointed and embarrassed that my guest had to set up for us. Never again will I use this company.

Lift

Today, I enjoyed a banquet here. This little gem is an event space available for parties, repasts,…read moreluncheons and banquets. The seating capacity is 200 persons. There are sufficient tables and chairs to satisfy the most scrutinizing taste. The people in charge are kind and courteous.

Brauer Barn

Barn chic event venue. Great details all over. I had the opportunity to DJ there recently,…read moreeverything was on site. Outdoor ceremony followed by reception in the barn. Not pretentious just appealing aesthetically. Service from on site owners was above average, way above.

University Club of Rockford

4.5