AVOID AT ALL COSTS! Completely corrupt company. First, Buchbinder refuses to accept American…read moredriver's licenses in Germany. I presented my valid Virginia Driver's license (which complies with the U.S. REAL ID Act, BTW) and Buchbinder refused to accept it. The woman at the counter made the ridiculous demand for an "international driver's permit" - which is specifically NOT required in Germany. We raised complaints both at the time of rental AND on return, but they were completely unreasonable on this point. This happened in August 2016 and is their current policy apparently. Because my valid, up-to-date U.S. driver's license was refused, they decided to charge two extra fees: one to add my spouse as a second driver and another 90 Euros because she wasn't the card-holder who rented the car. Worse still, we booked through "EuroCar" - who processed the charges to my credit card. But because they were a 3rd party, Buchbinder claimed there was nothing they could do about the charges and the reservation couldn't be cancelled. If I could give this company a negative number, I would. If you have any doubts, please look at the Buchbinder reviews for other German locations - they are virtually all horrible. This company specializes in ripping off customers.

It has been almost 7 weeks and I am still waiting for my deposit of SEK 8000 to be refunded. Rented…read morethe car at Europcar May 2-5 in Munich! After contacting customer service, I was informed that it could take about 2 weeks for the car to be returned. After 7 weeks I still have not received the deposit back. Can't imagine ever using Europcar again.

Europcar features slow, rude staff that see you as an ongoing source of funds that can be billed…read moreagain and again for frivolous claims after the car is returned.

I rented a mini-van from Hertz at this location and notified Yelp that this is a Hertz location…read morenow, not Budget. The staff had limited English speaking ability, but they were very nice people. Very easy check out. Good quality, clean car for a reasonable price. My family and I took a train here to see the castles, then rented a car and drove up the Romantic Road and up to Berlin and turned in the car in Berlin. Several places along the Romantic Road, we kept seeing these parking signs with a dial symbol on them and we didn't know what they meant. When we got to Nordlingen, we noticed other cars in the parking lot had a cardboard dial on their dashboard showing what time they parked there. It's sort of a self-reporting mechanism for what time your parking expires. I didn't realize it until it was too late, but Hertz had provided us one of those parking dials in the pocket of the driver side door.

Not happy! So pleased that they could rent me a car, when every other place in town was fully…read morebooked! But the shop knew that this was my first time renting a car AND that I was in a hurry. I parked the car and went away in another car at once, and picked up the car an hour later. Never thought to check for damages. Had it for three days. No accidents occurred. The same lady received the car. She spent some time deciding on the matter, and then showed me a scratch (probably old) on the left side and charged me 600euros. I was quite taken aback and felt like a fool, as I could not counter the claim. Stupid me! Lesson learned: never be in a hurry when picking up a rental car, and do not rely on people always being honest with you!!!

Everything seemed easy and painless. Had the car for a day trip since it was easier than taking a…read morebus to where we were going. We were able to drop the car off even with them being closed which was convenient. Would use them again