The care i've had before was very good and what i expected for a busy hospital, though there was one time where there was a new system in place and no one could get stuff in order, waited about 3-4 hours. It's a good hospital the system isn't the nurses fault entirely but it's definitely something they need to fix! read more

This has simply become a DANGEROUS hospital. Months for doctors appointments, more months for diagnostic exams and even more months for specialty referrals. If you have anything that requires quick intervention you WILL NOT get it here. You will suffer in pain, end up in the ED or die before you get the care you need here. The only kind of treatment available here are mid level providers in Urgent Care. read more

Do not go here if you care about yourself or a loved one. Horrible care and flat out negligence led to my father being paralyzed and ultimately dying. They take zero responsibility but have no problem threatening the family. Refused to transfer to UVA when we requested it. Probably didn't want what they did getting out. read more

Suzanna Rea CANNOT BE TRUSTED. she told my 34 year old sister she had a clogged milk duct and refused to listen to her concerns. Myself and her friend urged her to get a second opinion. Thank GOD she did because she has BREAST CANCER. do not listen to this woman. Your life may depend on it. Beyond upset with this so-called medical practitioner. read more

[[HIGHLIGHT]]Great nurses and other staff in er are great people they were very kind to me with a great bedside manner.[[ENDHIGHLIGHT]]

My Mother walked into my Grandmother's room and found her deceased. The staff wasn't even aware. [[HIGHLIGHT]]Patient advocacy wont even return my calls.[[ENDHIGHLIGHT]] DONT LET YOUR LOVED ONES GO HERE I BEG YOU. read more

I had a life saving experience with Augusta. I had a massive stroke and did not get to medical care until 12 hours after the initial symptoms. Dr. Ugo(no loger there) was an awesome neurologist. She worked with me and my family every step of the way. The nurses were great as were the aides. The in-house rehab was terrific. By the time I was discharged you would almost never notice ibm has had a stroke. [[HIGHLIGHT]]Everyone was polite, kind, and courteous.[[ENDHIGHLIGHT]] read more

I worked as an exercise physiologist in the cardiac rehab dept. The staff there lack fundamental knowledge necessary to make rehabilitation safe as well optimizing patient progress. There is also no oversight of a provider that ensures safety of exercise therapy for the patients. I highly recommend going to UVA where they have specialist or to a physical therapist who has the expertise to optimize cardiac and pulmonary rehab for patients. read more

My Brother tried to kill me 5 years ago. he had me in a headlock trying to strangle me. I have been having problems with my neck for a while now, so I went to the DR's and was told I need an MRI. [[HIGHLIGHT]]I have waited 4 days for them to call me to schedule, and of course they never did.[[ENDHIGHLIGHT]] So I called and answered all of the questions, then was told that because I don't have insurance that I have to pay in full. so technically i was refused service because i don't have insurance! crock of shit these people are! They don't care about you as a patient! They care how many DR appointments they can make you have before they actually try to pretend to fix you! FUCK THEM! I HOPE THEY HAVE THE SAME PAINFUL NECK PAIN AS ME FOR THE REST OF THEIR LIVES!!!!!!!! read more

Augusta Health had really progressed the last decade and it is nice to see. I have been on different settings of Healthcare my entire adult life and understand things are ever evolving and with that come changes. I would like to see our PCP come back on the floor but with such a growing population- I cannot see it being feasible. The bathroom on hospitalization floors have incredible space now and are truly equip for any level of need. Cheers to my fellow nurses and techs, keep up the good work!! read more

Augusta Health - Hospitals Near Me - Fishersville, Virginia

I saw Dr Kevin Greer for my for weeks check up on my back injection. The The injection went well, and I am feeling so much better. It is just wonderful. [[HIGHLIGHT]]Dr. Greer is very nice. He's also very professional[[ENDHIGHLIGHT]] and [[HIGHLIGHT]]the girls in the room for my injections. They were also wonderful professional[[ENDHIGHLIGHT]] and I also met one of the five friends from she knows my mother, so that I felt much better. read more

[[HIGHLIGHT]]This is a place where if you are different, people will look and treat you differently.[[ENDHIGHLIGHT]] It's not a big hospital but because there is very little staff you get the feeling, especially at nigh, that you are not safe. Watch your belongings because they will get stolen! Multiple people have also had bad surgery experiences. read more

The excellent customer service through Augusta, Medical Center, and the team of providers is a wonderful community asset that I am very thankful for. I'm switching over to use this system as I have seen things change over time with other facilities and the community focus of this medical center and their satellite primary care facilities and urgent care facilities are set up in such a way to provide robust and comprehensive care for the local community. read more

Augusta Health - Crozet, Augusta, Health primary care clinic. - Hospitals Near Me - Fishersville, Virginia

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My coworker slipped and dislocated his shoulder- the emergency room was fantastic and the whole experience was great considering the circumstances My thanks goes out to everyone involved read more

went to er for my knee and the waiting room was disgusting. it was so filthy I felt unsafe there was food all over the floor and chairs where they sit people spoons on the floor. for gods sake clean your er. read more

this revieve is due to augusta health purchasing family clinic in harrrisonburg on evelynbird ave. [[HIGHLIGHT]]love the doctors and nurses there.[[ENDHIGHLIGHT]] but the phone services on returning calls sucks it takes them a week to 2 weeks to return your call. it is all due to augusta health taking over the answering services!!!!- i promise you this they better fix it or people will leave!!!! read more

Saw Dr. John Reed today. Was very impressed with his care. [[HIGHLIGHT]]He listened to what I thought. He was courteous and professional.[[ENDHIGHLIGHT]] He did not appear to be in a hurry. So far I definitely would recommend him if you are looking for a physician. read more

[[HIGHLIGHT]]Wish they had a rating lower than "1". That's the rating i would give for this hospital.[[ENDHIGHLIGHT]] Nursing staff is at the bottom, and Hospital Care isn't much better. Next time, if I get out alive, I'll go to UVA. read more

Their emergency room saved me from a lot of stress by eliminating my major fears about my knee injury.

Ear nose and throat clinic is a joke. Had an appointment for a month. While on vacation they contacted my house to confirm appointment. Telling them to only contact us with our cell service. When arrived for appointment they canceled out appointment and treated us like second class citizens since we didn't confirm appointment. When Dr Keefe ran this office this would have never happened. They would not see my 15 year old daughter and blamed me for everything. Not sure if there care is up to par but there attitude for service and care sure are not. read more

My 13yr old child was rushed to ER from school. Because I didn't signed HEPA forms. The ER left my child in a room for 2.5 hrs with pains or care. They refused to treat and threatened to have me arrested and throw us out of the ER. My child was treated terrible. The patient advisor (Natalie?) done nothing to help improve the situation instead she called the Staunton police and had all adult removed and treated my child without and legal guardian present. read more

My husband accidentally overdosed on his medication. He could not remember if he took the night time dose. He passed out, was taken to Augusta Health ER and the drs and nurses worked tirelessly to save his life for hours. We got there around 8-8:30 pm and I was finally able to come home around 5-6 the next morning after he was stabilized. I can't praise the drs, nurses, x-ray techs everyone that was involved in saving his life that nite and the after care he received. read more

To say that my experience there was unpleasant was an understatement. My mother was admitted there early monday morning on Memorial Day, she had a massive stroke and brain hemorrhage. My stepfather was there with her the entire day, and the whole day they were trying to convince him to just let her pass away because there was nothing that they could do. We were told that there was no way to operate or perform surgery, and that the brain damage was too extensive to have any chance of survival. So, she was left there in a hospital bed without water or any kind of nourishment via i.v. , ( except for a massive quantity of drugs) for the entire day and was basically left to die. They did not even put her name on her chart on the wall. Just left it blank...We were given an ultimatum of telling them what we wanted to do very hurriedly on how to proceed going forward. One of the doctors on staff had even come in and asked my mother to squeeze her hand twice.. Which my mother did... She informed us that it wasnt her responding, it was just brain reflex....REFLEX!!!!! We opted not to listen to the diagnosis given by the doctors at Augusta Health, and decided transport her to UVA. We are now on day 7 and she is alive and responding to stimulation she has been taken care of very thoughtfully by the UVA staff and we have been given the utmost respect for our decision to try and maintain her life. I am very disappointed with the care that my mother was given at Augusta Health and that was the last straw for me. I will never recommend that hospital to anyone for the rest of my life. I would rather drive 600 miles to another hospital before I even step foot in there again. That's my review! ***Update**** I was contacted by Lori with Augusta Health Patient Experience Team and after the team of hers looked up "the facts" she informed me that they decided they had done nothing wrong... Of course you're going to blame shift. That's the corporate way.... I still will never recommend the hospital TO ANYONE EVER...Just so you know, my mother said her name today 6/12. If we had done what your hospital advised us on Memorial Day, she wouldn't be saying anything right now. She would be dead.. Thanks for nothing Augusta Health. Nations top 100 hospital my rear end!!!! Never Again!!! read more

Horrendous experience. Nasty doctor who can't speak English, doesn't know how to take a history. They treat everyone like a drug addict and are over the top in their addiction-obia. But they are going to get theirs when they get sued for refusing to provide needed medication and the patients seizes and dies. Don't go here even if you are dying. They are cruel and won't help if they even have the brains to do so. Nurses and support staff are fine, but as usual it's the doctors who are pure and utter garbage. read more

0 This the worst place ever. They could care less about anyone who walks in there. None of them know what they are doing. They put you in a room and leave you. They don't come back to check on you. Have no apathy whatsoever. My grandson who is 15 went there two times and had test done. Each time we were there it was over 6 hours for them to get test results back. They don't bothering coming back to tell you anything. This place sucks and I don't even understand how it can ever be affiliated with the hospital. Everyone there needs to learn how to treat patients. I mean everyone. Pathetic. Rated 0 read more

Have spent too much time trying to find a map with my doctor's office on it. Pretty basic, don't you think?

The care at his Hospital is top notch. The Doctors and the nurses have something that you just can't teach; love and compassion!!! My wife and I drove past two Major Hospitals to get here. (RMH and UVA). I especially want to show my gratitude to Dr Matthew Meade. A transplanted New Yorker with a southern like bedside manner. All the nurses were wonderful in the round-the-clock care that they provide. I was located on the second floor in room A203. I want to give special attention Nurses/CN's Cecilia, Natasha, Kim, Trina, Devan Beverly and Maureen. read more

An unfortunate chain of events led to me getting bloodied up by my cat last night. I checked in at the ER around 9:30, got a room, and waited to see a doctor. I had the wound irrigated and got 3 stitches, and finally got out the door just after midnight. Overall it was not a bad experience, but I will say that they could do a better job communicating with patients. I did not have any clue how long I would have to wait. My husband and I were considering leaving for another ER in Charlottesville when the doc finally showed up. I still don't know the name of the doctor who stitched me up, because he did not introduce himself and he was not wearing a name tag. But I appreciate his conservative approach to treatment. He did not push for me to get shots or take antibiotics. I am a little trepidatious about the bill that's coming after reading the reviews here. read more

Awesome, Awesome and Awesome is the caption for this review. I suffer from chronic this and chronic that, all the things that nightmares are made of, from blood clots to now being wheelchair dependent. I'm from a big city and since 2009 when my life became hills, valleys and now a dry desert I have had my share of hospitals/hospital stays. I have honestly only came across three that I would consider superb and worthy of honorable mentions. Washington hospital center, Virginia Hospital Center and Now Augusta Health. Since being admitted to Augusta from the ER staff to the Hospital staff (actually all areas) CT/Imaging, GI, Pharmacy, Doctors, Nurses, Anesthesiologists, CN's, food prep, room service and house keeping services the same thread exists, that of Samaritan-ship. The golden rule - Do unto others and done unto you and good old hospitality was exemplified. I was checked into room 203 and as scary as my beginning was (not knowing and uncertainties) I was reassured and immediately at ease once I realized I was in great hands. Of course my Heavenly Father is my primary overseers this week he put me under the watchful care of so many who cares for me as if we were in a marathon race to care for me. Each participant handing me off to the next with caution and careful care making sure not to drop me along the way as if I was the Paton. A special care where each day every medical staff person who had something to do with my care came to my room and checked on me, shocking as it is those who did my tests even the Anesthesiologists came to see me the day after my procedure - I know unheard of but true. They were definitely apart of my mental well being- a special thanks to all of the A2 staff and above and beyond awards would go to Doctor Matthew Brannelly, Dr. Matthew Meade as well as, Nurses/CN's Cecilia, Natasha, Kim, Trina, Devan Beverly and Maureen we had so many runner ups that were amazing. If you have to go to a hospital and have a choice which we did since we drove an hour to get here and past up 2 other major hospitals to get here. Then come here. read more

Hospitals are tough to rate. This is a review for my trip to the ER. Definitely an out of towner in this po-dunk county hospital. Incident occurred at 2000, and I was admitted sometime around 2030 and didn't leave until 2230. It felt like it took forever, but all in all it's not that bad. I was on the "fast track". The staff were very friendly and working as fast as they could. This is a very nice medical facility, not at all what I expected in the boonies of Virginia. Very clean and well organized ER. read more

I want to preface by saying that Augusta health is a hospital system that takes up a majority of the valley area, so some things are good and some things are not. Overall I would say the doctors and nurses do a great job. (However not all) I also want to point out the major issues on the business aspect of Augusta health. 9 times out of ten bills have been incorrect, and almost always they assume that the client doesn't know what we're talking about. read more

This is for the er department my fiancé went there by ambulance because her legs were swollen I went to get a blanket for her twice and when I went back to the room the "dr" was giving her a hard time asking when she want out of this visit she could not figure out what was wrong with my fiancé and this dr was quite rude and disrespectful telling her that they don't just treat anything it has to be emergency mind you my fiancé has a hard time walking right now because of the swelling it's a good thing it wasn't life threatening this er is horrible for getting treated we will not be back even if our lives depends on them read more

They're selective on who is able to bring people into the offices. They let a not high risk patient(I know this because the staff is very loud and unprofessional, they speak about patients in a manner of which patients in other rooms can hear) bring her mother in with her to her appointments but wouldn't allow me to bring my 3 year old stepdaughter. Policies change in accordance to patient And not because of medical necessity. read more

If I could give negative stars I would and I never thought I would say that about Augusta Health until this last visit. Between the incompetence of the nursing staff and a doctor who should have never been allowed to have contact with any other human on this earth to another doctor who is the biggest gossip in town I can't say who showed the least amount of respect. If I could give negative 5 stars I would. My family member almost died and the nursing staff was too busy socializing to help, the doctors were too busy judging to do their jobs and the meds were wrong when we gave the right med and dosage at least 5 times to 3 different people. We are both in healthcare and I would hate to see how bad it is for people who don't know how healthcare actually should be! If you need real help bypass this place and go to a real hospital don't waste your time with these losers you may lose your life or the life of someone you love! read more

Very tiresome ER. Who ever heard of a group of doctors that see a variety of people only accepting two insurance plans?

The lexington augusta endocrine health so rude! What's with rude people? I guess they don't need patience! Jokes on them my insurance pays well! Not giving them the business! Update: thanks for responding but I just called and got voice mail to leave message. read more

Spent five hours in the ER during which they drew vial after vial of blood, focusing on a pain I was already being treated for and ignoring new concerns that brought me there. After telling me nothing I didn't already know and being very dismissive towards me as well as not addressing my other symptoms, they told me to take the medication I had with me and sent me home. Three thousands dollars later, I still have no answers. Only go here if you're visibly bleeding from a major accident or you've gone unconscious or are suffering a gunshot wound. If they can't see it, they won't take the time to diagnose it and will just pass you along to doctor after doctor after doctor, using you as their own personal piggy bank and making you feel as though you've wasted their time. read more

Well, here we go again. The Cancer Center seems to be in flux once again. We were just informed that my husband's doctor - the doctor I reviewed so positively in my last review - is leaving. Their website still shows his photo however he will no longer be there. And for a hospital this large, the fact that they only have two oncologists shown on their website is disturbing. Communication with my husband regarding his doctor leaving was abysmal. He sat through his entire appointment and was not told that his doctor is leaving. The "nurse" (and I use that term loosely) said, when he asked what was going on, "oh, didn't anyone tell you he was leaving?" So we are back to square one. Will we have another rotation of four or five doctors who come and go with a blink of an eye? For some reason unknown to me, the cancer center there does not seem to be able to keep oncologists. The real reason is, I'm sure, something that patients will never be given. This sort of situation trickles down to the support staff, the nurses, and just about anyone who works there. I am very concerned at this point. But this time I will be contacting the University of Virginia's local cancer center tomorrow. If at all possible, at this stage of his cancer, I don't know if they will take on a patient who has been diagnosed etc. However, I would bet anything that they know what is going on and that at the very least they will be sympathetic to our situation. Bottom line: if you are newly diagnosed with cancer, seek treatment elsewhere. It is imperative that you establish your care with a center that does not have a revolving door when it comes to oncologists. Time is too precious to have to educate a new oncologist on what your diagnosis is. In the time since my husband was diagnosed, he has seen seven oncologists because that is how often the staff has turned over. read more

Waiting 10 hours and counting to "find a bed" for a teen. Crap covered toilet, told them about it, guy "cleaned it" and I went in to find the same crap on the toilet. THIS IS A HOSPITAL and THAT'S how well they clean a bathroom! Disgusting. Was told "there's a bed in Virginia Beach for him" and they expected me to drive 3 hours in the dark to get him there, and then drive 3 hours back... My health issues and my night vision make that impossible. So I'm supposed to keep sitting here till sunrise so I can transport him and sign a paper then drive back. I'll just plow into a wall on my way, no more issues. Update# Spent 15 hours total waiting myself as his parent and was told at 8:30 am that "transport was scheduled for 10:00am", and I'm now finding out My son had to wait until NOON to be transported 2 hours away. NO CONTACT was made to communicate this "change " to me. His parent. I left the hospital after being told I could and I trusted when I obviously should not have! So my son was there a total of 19 hours just waiting to be transported to an open bed. Absolutely RIDICULOUS and irresponsible to not communicate this 2 hour transportation time change TO HIS PARENT! A phone call would have been appreciated. Never EVER again at this hospital! **And the feces on the toilet was NOT cleaned up by this morning when my son used the bathroom. I informed the watchperson LAST NIGHT about the problem and it was NOT cleaned before my son used the bathroom at 8:20am! A HOSPITAL! With no regard to cleaning feces off the toilet, COMPLETELY AND PROMPTLY! Really makes you wonder! read more

How remarkable that someone would characterize AMC as a "po-dunk county hospital". It's hardly the case. This place is actually a jewel of a facility in the bountiful Shenandoah Valley which we should all be quite proud of. I am a local having previously lived and worked in places like Seattle, DC, Boston, Palo Alto, NYC, rural Connecticut, Scottsdale, and Atlanta. I also have spent the last 6 years working in dozens of VA medical centers around the country (doing Information Technology work). I am a "repeat customer of AMC" -- having visited the ER with a serious cut one night before Thanksgiving, had two operations there, and have had various procedures, annual physicals, and other tests there. Personally I would choose AMC over the Mayo Clinic in Scottsdale or Group Health in Seattle or even Mass Eye and Ear unless of course I needed to see some esoteric specialist that only resides in one of those urban areas. I prefer Docs who know my name, nurses who seem to actually care, an immaculately clean facility, appointments that happen on time, and as close to a no hassle administrative system as I can imagine. Also AMC measures their performance and works hard to improve their already excellent metrics. Their recently reported Cardiac Door to Balloon metric of 29 minutes is amazingly good -- less than half the recommended minimum of 90 minutes by JCAHO. Did I mention that AMC also has a world class "health club" and excellent community outreach programs? And an inexpensive cafeteria with fresh veggies and a great view of "the county"... My kind of "po-dunk hospital"!!! read more