I have a chronic medical condition that will force me into "episodes" and the only way to stop…read morethem, is a hospital visit with lots of fluids and medicines. With that being said, i've been to a handful of hospitals with the same illness, so the treatment plan gets redundant. This hospital takes TOP of my list after receiving care here. ALL of the staff were extremely friendly and willing to help, from the second you walk in the door to getting all the way back to a room. The wait was pretty standard for a busy Saturday afternoon, but they were sure to always keep me posted of what was going on while i was waiting, always asking if I needed anything and if i was comfortable enough. BONOUS: looks very clean!

The care i've had before was very good and what i expected for a busy hospital, though there was…read moreone time where there was a new system in place and no one could get stuff in order, waited about 3-4 hours. It's a good hospital the system isn't the nurses fault entirely but it's definitely something they need to fix!

I have never had a problem with this Clinic or the people that work there, and I have been going to…read morethem since they opened. My PCP is always too busy to see me within two weeks. They can be crowded but that speaks highly of them.

Awful place do not care go anywhere else they treat you like a pos not a person .If your…read moreexpectations are to feel any better your sadly mistaken. They could care less if you hurting there leave you in the same condition as you came. Ive been to vets that treat the animals better!!!!

Patient information is not treated as privately. I heard an older gentleman's address, phone…read morenumber, emergency contact name and number within 3 minutes of being in the waiting area.

Thing you should be aware off, if your insurance offers a copay for an urgent care visit, Augusta…read morehealth bills the visit as an office copay for the doctor then they bill your deductible as an out patient facility charge. You will not be billed as an urgent care visit. The people there were professional and did give good medical care.

The staff here is so very nice from the clerical to the clinical. Dr. Carpenter is EXCELLENT with…read morevast knowledge in medicine and lots of experience, I highly recommend him to anyone looking to change or find a knew Primary Care Physician. They are located just a couple miles off Interstate 81 near the Augusta County Sheriffs office. If you're like me an anxious person, this is the place to go to feel comfortable, be heard, and allowed to work along side the Dr. in regards to your treatment plan!! Best wishes and good health to all of you!!

I had a knee replacement at Augusta, and I was so impressed with the care I received. From check in…read moreto pre op to meeting with the surgeon and anesthesiologist and going to the OR to waking up in PACU and going to my room - what outstanding service I received. The nurses were kind and highly skilled. Even the pre op class was interesting. I had previously had a horrible experience in another hospital and was very frightened, but the people at Augusta soothed my fears. I am now 5 weeks post op and doing very well, thanks to the outstanding surgeon I had and all the terrific people at Augusta and Augusta Physical Therapy. I highly recommend them.

They sent my husband home to die. They said Nursing homes refused to take him, UVA would not take…read morehim for second opinion and Augusta Health Hospice refused. He had a bleeding ulcer and a blood clot in lung. He had back surgery and very little PT, his meds were not given. He died 1 month from the day he was sent home (10/7-11/7). My primary Care physician was able to get Sentra hospice to take care of him. First picutre is actually our 63rd anniversary 9/29 and the second is 11/1, 6 days before he died. No lawyer will take case.

Do not visit this practice!!! I was a patient there for 16 years. I saw a provider who was not my…read moreregular one. My appointment was an annual visit. They still billed me for an office visit because "the provider spent additional time" with me. I was never informed that I was only allowed a certain amount of time with the provider, orthat I would be billed an extra amount. None of my other doctors do such a thing. If they are going to do this, a patient should be informed. From now on, I will be visiting a different practice.

My journey with August Healthcare for Women began nearly two years ago when I received a positive…read morepregnancy test after two miscarriages and four years of unexplained infertility. At 37, I was overjoyed to see that long-awaited result. After reading many positive reviews, I chose August Healthcare because they offered the services I needed and accepted my insurance. My first appointment was at eight weeks, despite my high-risk circumstances, including being of advanced maternal age and overweight. The ultrasound revealed no heartbeat, and my progesterone levels were low. A midwife coldly told us that things like this often don't work out, and when we asked if anything could be done, she bluntly asked if I was upset. I held it together in the office but cried all the way home. My husband and I had been trying to conceive since we met, experiencing two miscarriages and four years of infertility. After finally getting pregnant again, we thought we had received a miracle. But the midwife's words crushed us, and we left feeling hopeless. Three months later, I became pregnant again. I contacted the clinic immediately, and though nothing showed on the ultrasound, my progesterone was low. I requested progesterone supplementation, and they prescribed it. Despite my age and weight, the pregnancy progressed without complications, and I was instructed to come in weekly for fetal non-stress tests due to my high-risk status. However, things became stressful. They told me if I paid $250 upfront, everything up through my child's birth would be covered, I later found out this wasn't true. Each week, I drove over three hours to the clinic, and the table was positioned far back, making the tests uncomfortable. One week, the baby's heart rate dipped twice, and I was sent to the hospital for monitoring. After two hours, everything was normal. I was reassured, though the uncertainty weighed heavily on me. The following week, there was another dip in the baby's heart rate, but the doctor dismissed it. Trusting the midwife, I agreed to an induction, even though my husband and I had previously doubted it. I didn't fully understand the risks, and I later learned inductions are often pushed because they're profitable, especially for women like me. I had been clear about avoiding a C-section, but my induction didn't go as planned. I arrived with no dilation or effacement, and my baby was in a "sunny-side-up" position. The odds of a successful vaginal birth were slim, but no one explained this to me. After three days of induction with little progress, I was 9 1/2 cm dilated when I was finally ready to push. The midwife and doctor weren't present for most of my labor, and when they arrived, they decided a C-section was necessary due to baby distress. I was unprepared and terrified. The C-section itself was quick, but when my son was born, there was an eerie silence. My husband later told me my son had inhaled meconium. Despite the trauma, I didn't get to hold my son for skin-to-skin contact, and none of the birth plan I had hoped for was honored. My son was fed through a tube for almost a week, and I later learned the heart rhythm they monitored was actually normal for a newborn. Induction, which was recommended to me, may have stressed his heart further. The hospital kept my son in the NICU for two weeks, claiming he wasn't eating enough, however they were only supposed to treat him for the meconium inhalation. He was a completely normal weight. The billing situation was another nightmare. Despite paying $250 upfront, I continued to receive bills for services I thought were covered. Even after signing up with a repayment agency, I received a letter from a collection agency about outstanding bills from August Medical Group. I'm sharing my story as a warning to others. If you can avoid this hospital or healthcare group, do so. While they may be suitable in emergencies, if you're having a healthy pregnancy, be cautious. Induction can lead to unexpected consequences, and you may not leave the hospital with the outcome you expected.