Stayed in this beautiful heritage property for one night. Everything looked just great until we turned on the heating ... barely warm, which was not good in Launceston's very cold winter period. Reported to the front desk and although they tried everything to get some heat going, the recently installed unit was not co-operating. Extra blankets and a couple of portable fan heaters did take the edge off the chill, but we were still quite cold. They did their best and it's a shame that this rather spoilt our stay. The room itself is quite spacious and well equipped. Very comfy bed, large modern bathroom with oodles of lovely hot water and a nice quiet area of town. Let's hope this problem is sorted before the next guests arrive. read more