I love the meals here, they have a great menu and they even have pizza. The service is wonderful,…read more the guys and girls who work here are always happy to serve.

Stayed in this beautiful heritage property for one night. Everything looked just great until we…read moreturned on the heating ... barely warm, which was not good in Launceston's very cold winter period. Reported to the front desk and although they tried everything to get some heat going, the recently installed unit was not co-operating. Extra blankets and a couple of portable fan heaters did take the edge off the chill, but we were still quite cold. They did their best and it's a shame that this rather spoilt our stay. The room itself is quite spacious and well equipped. Very comfy bed, large modern bathroom with oodles of lovely hot water and a nice quiet area of town. Let's hope this problem is sorted before the next guests arrive.

Former "The Mercure" 6 storey building with own restaurant…read more Very friendly staff Free wifi Have eaten at their in-house restaurant "Snappers", and was pretty ordinary. Would suggest eating out at one of the many local restaurants

All I can say is ask for a room with Air Conditioning - without it, the room is fowl - they provide…read morea small fan, and a air 'cooler' both look like they have been pull out of 1980 (dust and all). I'm sure it's just fine in the cooler months, but now with a window that only opens 20cms, diabolical.