Amazing place. If you're in Austin, go here--spend some time, spend some money, and enjoy checking…read moreout the incredible pieces they have on hand. We stopped in while visiting family and had a group of four adults along with my 12‑year‑old daughter. The staff was exceptional: friendly, knowledgeable, and genuinely accommodating. Their inventory is impressive, with options across a wide range of price points, so there's truly something for everyone. They've built something special here. Highly recommended.

Neat small guitar shop with a nice dog that roams the place…read more The stock is mostly classic and vintage guitars and amps. No Vs in sight though.

I asked Ali to put a new battery in a new (to me) refurbished Macbook Pro. He opened it up, and saw…read morethat the existing battery looked new. He went into system settings and saw that it had very few charge cycles, so it didn't need to be replaced. I came and got it and tipped him $20. He saved me a lot of money!

Once again Ali got my laptop back up and running when I had just about given up!…read more He agreed to work on my sick computer even though he had other jobs, and I'm grateful for his flexibility, expertise, and resources. South Austin computers are in good hands when Ali is working on them. Thanks Ali.

Bought a cello elsewhere (mistake) but Jack helped us fix the issues we had with it and get it…read moretuned. Felt welcomed and not judged. I highly recommend this fantastic shop. Every time we have visited we've gotten great advice from friendly staff.

This was one of the most frustrating customer experiences I've had. My credit was not the issue,…read moreyet this company still acted like I was unworthy of basic service and tried to force a $600 deposit on top of monthly rental charges. I had already been a customer for a year, paid every bill on time, paid a deposit at the very beginning of my account with them although my credit was GOOD. Not fair, not poor, GOOD, and still got a nonsense explanation that made it clear they either don't value repeat customers or don't know how to apply their own policies consistently. I walked away and found another company (Blackerby) with far better service, better rates, a $125 deposit, and no credit check. The difference was night and day. This company's deposit policy feels arbitrary, their pricing is excessive, and their treatment of customers is flat-out poor. I would not recommend them to anyone. By the way I paid for an entire year of rental upfront with the other company and still paid less than the $600 deposit fee that Strait Music tried to play in my face with.

Rafael did an amazing job of cleaning my condo. It was above and beyond what I expected. I am very…read morepleased. I highly recommend this company!

We hired this cleaning company because we urgently needed our house cleaned for rental showings…read more They offered same-day availability, which was the main reason we chose them. They charged us $300 for a 1,509 sq ft house -- despite the fact that the home had brand-new blinds, brand-new flooring in all three bedrooms, and no refrigerator to clean. This was absolutely not a discounted or bargain price. Before hiring them, they specifically promised they would come back and address anything my realtor found unsatisfactory after the cleaning. Based on that promise, I paid them in full immediately after the service. A few days later, my realtor inspected the property and found the cleaning quality extremely poor. She provided them with a detailed list of areas that were still dirty. One toilet was so poorly cleaned that my realtor cleaned it herself. On another toilet, instead of properly scrubbing blue staining inside the toilet, they simply suggested replacing the whole toilet altogether. That alone tells you the level of effort they put into the job. The dishwasher was still dirty. Windows, baseboards, drawers, and other surfaces were visibly dirty. There were even cobwebs still hanging on the walls. When I contacted them to come back as promised, their attitude immediately changed. They were rude, dismissive, and kept delaying scheduling. I gave them my husband's number to coordinate a return visit, and they said the earliest they could come was Saturday (nearly a week later). Then on Saturday, they suddenly claimed they would not return unless someone was physically present at the house to inspect their work. This made absolutely no sense because they already knew the property was vacant and that we were remote landlords. They had completed the original cleaning using an access code with nobody present, so this was clearly just an excuse to avoid honoring their promise. After that, they stopped answering calls from both me and my husband entirely. The house was still dirty, and we ended up paying another cleaning company to redo the entire job properly. Unprofessional, dishonest, and extremely poor-quality work. I would strongly discourage anyone from using this company. Respond to the owner's response: you lied! (1) The toilet was totally cleanable. The second cleaner cleaned this toilet with no problem. It looks very clean now. But you even didn't try and simply asked me to buy a new toilet. What a moron. Another toilet shown in the picture showed how my realtor easily cleaned after you still left it dirty! (2) my husband said he didn't clearly agree to have someone come for you because your accent was strong and he couldn't clearly hear what you said. Simply not realistic for us to agree. When he called you, you also didn't tell him which day and time you could come back to clean the house either. Later when I called you to come back, I already explained to you why we couldn't have someone on the spot waiting for you because it was an empty house and we couldn't hire someone to wait for you there. You knew this already even before we let you clean our house at the beginning, because we gave you the house access code to come in and nobody was there! We told you our realtor would come a few days later to check and asked if you could come back to finish cleaning if she pointed out dirty places. You agreed which is why we gave you money to do it. Unfortunately we paid you in full on the same day you did the cleaning. So you can become a moron later. You simply didn't want to keep your own promise to come back to finish cleaning. You could simply say you would come back to finish cleaning what we pointed out and no more trips if my realtor found out more later. However you simply refused to answer our phone and disappeared! If you continue to lie in public here after causing us so much stress and financial loss by hiring a second cleaner, I will further seek related third party for help. I don't believe such a horribly bad company could lie like this in public.

They are very professional. I have never hired someone to investigate a person before, but they…read moregave me the impression that they really know what they're doing. The great ratings brought me here and I was not let down. Additionally, they seemed personally invested in my situation. I could tell that they care about me and the people involved in my issue. I feel completely reassured about the topic I had them investigate. It was worth every penny.

Lighthouse Investigations is the team you want on your side when everything feels impossible. They…read morewent above and beyond for me during a very difficult and violent domestic situation. In such a short time, they pulled together an impressive amount of information with compassion and professionalism. I felt genuinely cared for, not just like another case. Highly skilled, discreet, and kind -- I would absolutely recommend them to anyone in need of investigative help.