I said that I wouldn't give a bad review, but I've got to warn other authors about this company... I cannot begin to say how frustrating my experience has been with Authorhouse. They are a print-on-demand publisher, hence, you are paying them a lot of money to create your book, market your book, and send THE CORRECT INFORMATION to the Copyright Office to receive an LOC # for your book. First issue, it was a paranormal romance that some of their staff found religiously offensive, so let my book, which they had already been paid to design, sit in their inbox for months...no return phone calls, no return emails until I called and asked to speak to whoever their supervisor was. I had to switch contacts 3 times before the head of the Department got a call from me, and gave my book to someone it wouldn't offend. Then, they make the font bigger, to up the page count, which jacks up the price by $4 or $5 a book, and when I resubmit the book (and pay the new fees) with a smaller font to get the price down, they then tell me that they can't change the price. I once again had to speak to the head of the department before it got brought down $2. There were a multitude of other issues, but the final straw was when I discovered that they had permanently screwed up. Once Copyright information has been approved, it is part of the public record, FOREVER and cannot be changed. 1. They used my legal name instead of my pen name. 2. They MISSPELLED my legal name (which should not have been used in the first place!) I would highly recommend CreateSpace.com. It's owned by Amazon.com, you can design your cover and interior yourself, FOR FREE, and it keeps the cost for a 374 page book down to around $6. If you want to use their publishing packages, they are reasonably priced, but I went the free route, love my new book( the second in the series),and sell it through a store on amazon.com for a price of my choosing. Now, I'm taking my first book back from Authorhouse and will use Createspace to design this one as well. read more

I chose Authorhouse because they had great reviews and professional until I had to go through the process myself. I believe when you pruchase a package you should get everything you purchased without delay. Nevertheless I will not purchase a package with them again. They want you to pay for everything even if your name change because you recently got married. I was told to purchase a whole new package which is absurd. read more

AuthorHouse makes many promises to authors but, keeps few.. After they have your money, you are on your own. As an author, I recommend that other authors stay as far away as possible. I had repeated problems during the publishing process and also social media. Although press releases were sent, when I tried to follow-up, first, Authorhouse wouldn't give me the email addresses. Once, I finally received the email addresses, I found they were either sent to "bogus" or other accounts that had nothing to do with books, Many press releases had been sent to general inquiries. There are many other publishers, who are more reputable, ethical, and honest. Please, be warned! read more

hi, I read nearly all comments/evaluations but I'm asking myself:why non of them with thumbs off,propose you a better publisher than Authors house? it's easy yealing at every body when you're not yourself criticisable. I've a book, a painting one, under command on Authors house, they're quiet serios,I'm quiet delighted by their contacts taken regularly. a year ago I pushed them back 'cause I had no money.they didn't insist anymore.now I have the little money they need to process and I took contact again with them by myself.they are not crabs looking after your money; they present a job,it's legitimate to ask money for it.although I myself am not there to earn money but it's fun for me.I get my book done and it's a dream for me to transfere my thurst for Art to youngesters, or to oldesters also.this would be "the" book of my life 'n my passion. I hope everyone be finaly happy in their lives, no matter with AH or without it. read more

I switched to Authorhouse five years ago and have seven titles in print. One book is under two seperate titles because it is directed at different audiences. Three books are fiction, three are non fiction. Religious themes are not an issue. Two of my non-fiction books deal with my critcal take on Islam and the Muslim family, and it's relationship with the People of the book, Jews, Pagans, and Christians. The plot of my fiction novels are based on Islam's radical side. Although I ran into some internal friction with someone from a marketing arm of AH, the contents of my books has never been critized by any member of the AH direct staff. Wheather you are publishing a personal biography or the next great fiction novel, AH has numerous plans. AH publishes your book and is there to assist in it's design. AH gives you an opportunity to make resonable correctons to your text and your cover design, at no cost. The end product is your baby, not theirs. Packaging is important and a lack of experience, or a rushed process can mean a poor product. AH publishing time frames are exceptional. When I read complaints about poor quality, lengthy time frames, and high cost, I reflect on my own shortcomings during the publishing process of my first two books. One needs to submit a publish ready manuscript. All companies are in business to make money, not to coddle premia dona authors. Obviously changes will add to the time frame and add to the cost of production. Each of my books is better than the preceeding one. I finally felt I came of age when I received the first hard cover edition of my last book. After I reviewed it, I contacted AH and asked what it would cost to revisit my earlier books. I was sujprised to find that changing covers and subimiting a revised manuscript was not only possible it was affordable. Yes, I'm a fan, and thanks to AH I now consider myself an accopmlished author. Patrick. J. Roelle Mr. Pat read more

I am really upset. I have two books published through this company. I only made a few dollars. And now that I can advertise the books and do my own marketing I can't even find them on their portal. Amazon still has a few books but OMG read more

I had an idea for a book in my head for years. Finally I wrote it down. I sent it around to a few traditional publishers, but didn't get any bites, so I decided to self-publish instead. Fortunately I have been able to sell a few copies of my book. AuthorHouse set my up with a website and got me started on Facebook and Twitter and I did the rest. It took quite a lot of work, but I was able to find like-minded readers, who were willing to give my story a look. Fortunately they liked it and word of mouth has helped my reach a bigger and bigger audience. AuthorHouse was a great starting point for me. If you really want to sell books, you have to be willing to put in a lot of your own hard marketing graft, but I chose the AuthorHouse services that best suited me and took it on from there. Choosing self-publishing was the best decision I have made. And AuthorHouse has been a fantastic supporter. read more

One word...Don't!!! I ordered a book published through AuthorHouse by a friend of mine. I placed the order on Dec. 17th. It was a Christmas present for my parents. They still have not received the book, and the money was debited from my account. I have emailed them twice, called once, and no book. The woman on the phone laughed and told me the book had been returned to them. I also never received information of what company was doing the shipping. These people are crooks. They are engaged in fraud and deceit. read more

I submitted my manuscript to Authorhouse in 11/2018; the response I received in 5/2019 was, "The book initially failed content evaluation because of libel. We need to work on them first in order to pass evaluation and proceed with the next stage." I addressed the libel issues but there were also many things that they wanted me to change that I did not agree with. I reminded them that this is an autobiography. Since they did not want to print the manuscript, I have repeatedly asked for a refund which they have failed to honor. The marketing team called about marketing a book that has not been published. I have called several people on their staff and no one returns call. I have also sent emails with no response. Prior to submitting my manuscript, I was receiving calls monthly; now, I hear from no one. read more

I would definitely warn all writers against getting involved with Authorhouse. They have no business ethics and will take you (and your money) for a ride, and deliver nothing or very little of what is promised. My nightmare started when I contracted with them to publish my Children's Storybook, and paid them their up-front $599 fee. Nothing happened for months. Lots of excuses but no action. Everything I requested was either "Not Available" or "can't be done" or "not Part of the Contract". After fighting with them for three years and dealing with maybe 10 different agents, I finally got some action, and settled on getting what I could out of my investment. I got my PROOF Copy. By the time that happened, I had located another printer who was willing to do it my way, and comply with my every desire (for a price, of course). I immediately contacted Authorhouse and Cancelled my "contract" ordering them to Cease & Desist, Close the Account and that I would NOT be ordering any books from them. That was nearly 10 months ago, and now I find that my book is being distributed, BY Authorhouse on Amazon, Barns & Nobel, and at least 6 other sites, without my authorization!! If they are selling any, I do not know, since I have not received any cheques. Do a search for "authorhouse scam" for more reports. read more

Problem: Author House is running a scam. And I was suckered. First, they mislead potential customers about the prices of their services. Upon first conversation with their sales rep I was told one price only to have the price changed on the day I called to purchase. Next, and this is where they get you, they have their "process" set up so that you are basically forced/conned into paying additional money. This is how they are doing a classic "bait and switch". The first step in their scam has you speaking with what they are calling "Check in Coordinator" from the sound of this person's title you think that this person is just gathering preliminary material? (Misleading) If you try to ask questions to get a better understanding of what part of the process you are in they deflect, avoid, lie or give vague information. The "Check in Coordinator" is actually the Rep doing the majority of the scam. Really the main objective for this "Check in Coordinator" is to gather enough information that will allow the company to thwart your project so you'll then be FORCED into paying additional monies to have corrections made later on in the process. Which leads directly into the second part of how they effect this scam: WHATEVER you submit to the "Check In Coordinator" is then REARRANGED ( by Author House ) so that the information you have submitted to the "Check in Coordinator" is Egregiously and Severely misrepresented, incorrect, inaccurate, erroneous, flawed, imprecise and done so INTENTIONALLY. AND THIS IS WHERE THE MAJORITY OF THE SCAM TAKES PLACE. Per the contract you sign with Author House AS SOON as you submit ANY information to the "Check in Coordinator" the "Check in Coordinator" then rearranges the material and calls the REARRANGED MATERIAL "NEXT STAGE". As soon as you give them the initial material (rough files not formatted not ready for print) you think your just beginning the process "Check in Coordinator" right? NO. They immediately rearrange that material and then call it "NEXT STAGE". The technical term they use for this stage is called "Ready for Design" AGAIN the title of this stage is MISLEADING and makes you (the customer) think that this is where YOU will get the chance to YOURSELF finalize what you have given them (what you have given them still needs to be formatted) ? NO. NOT ACCORDING TO THEIR CONTRACT. Per their contract they say this: Once the AUTHOR HOUSE REP TERMS what you have INITIALLY provided them (rough files no formatting) THAT is the design phase COMPLETED in their eyes AS FAR AS MONEY IS CONCERNED and you Automatically owe them 75% of what you have paid. AGAIN IT WOULD BE OK IF WHAT THEY TERM NEXT PHASE IS ACTUALLY WHAT YOU PROVIDED THEM BUT IT'S NOT WHAT YOU PROVIDED THEM IT'S THEIR VERSION OF WHAT YOU PROVIDED THEM A MADE UP VERSION. That's it. It's too late you've been suckered. THE NEXT PHASE IN THE SCAM IS THE PART WHERE THEY TRY TO CONCEAL THE SCAM. The way they conceal this scam is by making it a point to tell you that you get to make ONE round of changes. Which is true you do get to (at least attempt) but it doesn't matter what changes you make at that point they have lied about what you have provided them and now you can not recoup your money at this point in the scam. They try to subterfuge THE SCAM AND THE FACTS OUTLINED IN THE CONTRACT by saying "Oh but you get to change stuff still" . Yeah you could submit changes to be made but what if they do the same thing they have already done and disregard the changes you submit just as they have already done? Now you would owe them ADDITIONAL money and they could put your account in collections IF YOU NOW AT THAT POINT DON'T WANT TO PLAY ALONG. During this stage "The Design Phase" you ( the customer) get to " fix " design problems. HOWEVER, they have already taken what you have provided them and blatantly and intentionally changed it. Why would you then trust that additional requests would be accurately reflected AND TAKE A CHANCE AT OWING THEM ADDITIONAL MONEY ? The MANIPULATION of what you provide them IS THE SCAM along with the contractual language that makes THEIR ACTIONS FINAL (not your actions theirs), they have the control in the situation there's nothing you could have done unless you knew what their scam was going into it. It is intentional and they have written their contract speak around this scam. It would be fine if they actually took WHAT YOU PROVIDED them and then charged you 75% but that's not what they do. They change what you give them, you've lost your money and now at that point YOU HAVE TO KEEP GOING IN THE PROCESS TO FIX WHAT 'THEY' HAVE DONE INCORRECTLY OR YOU LOOSE YOUR MONEY THIS IS THE PART THAT MAKES IT A BAIT AND SWITCH THE FRAUDULENT PRODUCT THEY GIVE YOU COMBINED WITH THE PRESSURE AND RESPONSIBILITY THEY PUT ON YOU TO DO WHAT THEY TELL YOU WHICH "COULD" INVOLVE GIVING THEM MORE MONEY. THEY REFUSE to tell you if it will cost money to fix what THEY HAVE DONE, these are NOT corrections that ........ read more

AuthorHouse charges money for services that they don't fulfill. They are not right and limited in their ability to edit your book. They will say that they will promote your book but it is a lie. They just want your money. They don't care about promoting your book. They are not a good publishing company. read more

I just got scammed by AuthorHouse and am FURIOUS! This is a total scam, scam SCAM! Please people, don't fall for this. I wanted to write a book (thank God I never submitted a manuscript) and thought they were legit. My fault as I got so excited reading their website, I didn't read the reviews. They "sweet talk" you and will keep doing that. I made arrangement to make payments, so I didn't pay in full (I thank God again). They will LIE LIE LIE, even in comments I see from them on bad reviews. WHAT THEY POST IS A LIE! I was first assigned a male assistant whom I didn't like (he didn't seem to really care). Then one day, I get contacted by another lady telling me she is my new assistant. When I finally told her that I wanted to cancel via email, I got no response. I feel I was conveniently ignored. To make a very long story short, I find that I am NOT due a refund for what I did pay dues to fees and penalties. I arranged to make payments to them and didn't lose much money thankfully. They did NOTHING for me as I never submitted a manuscript to them. They will get you every which way the can. A bunch of con artists and scammers! Negative stars if I could. read more

I beg of you to learn from my ignorance. This company is a scam! Their marketing team engages in fraudulent practices. Their book editors and publishing representatives utilize improper grammar. I reported them to the BBB (Better Business Bureau) of Indiana but they were able to worm their way out of refunding me for fraudulent marketing campaigns. I lost over $8,000.00 from start to finish with this supposedly legitimate publishing company and realized perhaps $35.00 in profit for my poetry book. How they have retained an A+ Rating with the BBB of Indiana is a complete mystery to me! read more

I decided to review all of the publishers I contacted or had an experience with. I'm bored andvdecided to help save lives today. Do not publish with Authorhouse. Out of all of the bad vanity publishers out there like Pagr Publishing, Outskirts, Xlibris and Authorhouse are the worst offenders. I published my first book with Authorhouse more than a decade ago. I had a bad grammatical error in it that I didn't know about. Instead if telling me, they published the book. A reader left a bad review because if the mistake. I went to Authorhouse and asked if I could resubmit the manuscript with corrections. They told me I had to pay them $25 a sentence that was corrected. I told them I couldn't afford thst because the entire book had to be fixed. They didn't care about the readers, just making a profit from me. So I pulled the book off the market. To make matters worse, Authorhouse kept trying to sell it so I had to send a cease and desist. I was really mad. They then did a revamp and I saw that they were selling market packages thst cost up to $12,000, a lot of what was on it, was had no cost associated with it, mostly things publishers do for free. I waited years before publishing again because I couldn't trust the publishing industry. I'm so pleased I'm working with a new Publisher, New Book Authors Publishing. They have been so honest with me about my book, they edited and fixed my mistakes and even asked me to correct a few lines that were not written properly. Please do not publish with Authorhouse. Do your research. read more

I read the book -My Air Force Adventure by George Barnett. Loved it. Felt like you were right there with him, and all he went through leaving home, and his adventures in the Air Force. I recommend it. PAMELA HOWARD read more

Authorhouse used to be a top of the line subsidy publisher that read your material from cover to cover before agreeing to publish it. They would not just publish any piece of garbage, which annoyed many a wannabe author. I've had four books published with AH up until 2011, and I was handled in a very organized fashion. The quality of the service as well as the books was excellent, with few hiccups. One of the criticisms I see here (from Que C.) has to do with printing his/her book with typos. Line editing is the responsibility of the author or writer - never the publisher; unless the publisher agrees to take care of it; and a subsidy publisher never will. And no, Susan C. a subsidy publisher does not take you by the hand and dry your tears every step of the way. I've been in this biz as a writer/playwright/ghostwriter for many moons, and that just ain't the it works. It's a tough business - get use to it, or ply your talents elsewhere. However, compliments notwithstanding, AH always forced the author to charge high prices for their books, because they took the lion's share of the royalties. They have also gotten very sloppy with respect to their sales reporting, due perhaps in part to their outsourcing part of their operation to the Philippines. I know full well that many sales have not been recorded, and paid on. Fortunately for me I have a considerable body of work 'legitimately' published, and, step by step, will be pulling my work with AH and republishing it elsewhere. A company I once highly recommended, especially for beginning authors, now gets a very pronounced 'thumbs down' from me. The only reason I give them two stars is because of the relationship I had with them in the past. read more

Authorhouse publishing is a hot mess. I sent in a manuscript that was proofread already, yet once it was converted to the book, it is literally filled with errors. I was absolutely assured that the book had been proofread and was ready to go, however I was lied to. I only signed off on it bc I was assured it was error free. I am so amazed this place stays in business! If you want to self publish do it with a place that isn't going to lie to you! Now I can't promote my book bc it's filled with typos and errors that were NOT there when I sent it in!! read more

No stars at all. A rip off bordering on a scam. A company without a heart. Please be careful. If you have any expectations of talking to one person to guide you through the process let that go. You talk to many people, too many and none of them have read your book. It was a stressful, heartbreaking process. Unfortunately, my first experience with a publisher. Money is the driving force behind the company. The experience was awful and costly. Good luck to anyone who is willing to risk working with AuthorHouse. You will need it. read more

AuthorHouse does one thing really well... get's your book published. There are a lot of books that don't appeal to larger, traditional publishers because the market isn't big enough or the topic is controversial or narrow. Self-publishing is the way to go. I didn't have the technical know-how to get the book formatted and distributed so instead of sitting on my manuscript and waiting for a miracle I took matters into my own hands, hired AuthorHouse, and the rest is history. Couldn't be happier. read more

First of all if you are interested self-publishing you need to read Mark Levine's The Fine Print of Self-Publishing. Secondly, don't think for a moment that it's an easy process. It's not. And I think that is true for any publisher (I've used three). Levine's book does not rank AuthorHouse very high. One problem with AuthorHouse is that beyond the initial publishing of a book it gets expensive and the purchased price of the books is also expensive, which can discourage buyers. When I first published with AuthorHouse I went for all the bells and whistles without much success. But my book was also part of the problem. It really wasn't very good. Writers tend to exaggerate the value of their books and writing. You need to keep in mind that there are more than a quarter of a million new books and edition each year in the U.S. (Wikipedia). That's a lot of competition, and many of the writers are very, very good. So I backed off and started using AuthorHouse to get my books in print, not to promote them. If your book is really good, and you've gotten feedback indicating that it is, and if you have the extra money, then pay to promote it. Otherwise, just write your book and publish it, and promote on your own. You must be ready to take control of your book. I selected all the images I wanted for the covers of my books and explained how I wanted them to look. If you're paying the basic price, then don't expect them to spend a lot of time designing your book. I realized early that I had to take responsibility for cover design and make it as easy as possible for the designer to create a cover. I believe the basic fee for publishing a book with AuthorHouse is about $300. That's not a lot of money. People will spend that much on a fancy meal or more for a new set of rims. You can't expect too much for that price. But you can expect to get your book copyrighted, published, and available online with Amazon.com, Barnes and Noble, etc. However, DO NOT treat your book as an investment. It's not. It's a hobby for 99% of writers who publish with self-publishing publishers. Tell yourself that you write because you enjoy writing, not to make a living. Don't go into debt to publish. Don't use your credit card, except for the transaction. I learned that lesson early on. Find out how much you will have to spend to get published. Save up that much and an extra two or three hundred dollars for unexpected expenses. Proof and reproof your book during the wait. Pay with a card (it's fast and easy, checks get mislaid). Then pay off the debt. Expect mistakes. You must carefully proof anything and everything the technicians do on your book. Yeah, they misspell words or get something wrong. But it's your job to proof what they do. You can make corrections in your text. Sometimes there are technical glitches such as those resulting from the change from one format to another, but you must carefully proof the newly formatted document. For example, if you have chapters with page numbers, the page numbers can change. But if the errors are the fault of AuthorHouse, there's no charge for correcting those errors. Making corrections can be expensive though, so get the book right before submitting it. Have a couple good readers read it. However, it's possible to resubmit the text of your book for about $300. I find that very fair and have done it a number of times because I've often rewritten parts of a book and that's the least expensive way to make those changes. AuthorHouse's staff is much better now than they were ten years ago. The person assigned to you will do his or her best to help you through the process. But don't expect them to perform miracles. The reality is this: the book is your responsibility, not theirs. And sometimes the person you're working with can become impatient, so live with it and get on with completing the process. But not being in a rush really helps. About AuthorHouse not accepting religiously offensive material--I haven't found that to be true. My books certainly fall into the category of being critical of certain religions. Indiana may be a religiously conservative state, and maybe everyone at AuthorHouse are churchgoers (probably not), but that doesn't influence what AuthorHouse publishes. Certainly, it won't publish books that violate libel laws or encourage criminal acts. That's true for all publishers. So is AuthorHouse the best publisher for you? I don't know. I do know that there are publishers that offer advantages that AuthorHouse doesn't, lower cost, for example. Get Levine's book (which I'm not promoting). That's a good first start. But most of all don't expect it to be easy and be patient. And if you're on fire to write and get published, you'll have what it takes to deal with the headaches. I might have given AuthorHouse an extra star, but I felt the overall rating was unfairly low. read more

DO YOUR HOME WORK..... AuthorHouse is a Vanity Book Publisher, YOU PAY THEM TO PUBLISH, PRINT, ADVERTISE AND PROMOTE YOUR BOOK. It is a "Print on demand" operation. You will find yourself on eBay and people will buy maybe 10-20 books a month (at first). If you want to sell hundreds maybe thousands of copies to National book wholesaler's, store chains, etc. You will need to find a "Traditional" book publisher. Vanity book publishing is a scam! I know, it cost me thousands! They don't call it v-a-n-i-t-y because it sounds good.... read more

This place should be called LIARHOUSE! These people will do anything to get your business. They lied to me just to get my money, and when it came to publish my book, which they told me would sell for $12 was now going to sell for almost $30. Nobody will buy a $30 book! be careful if using this place, get everything in writing before giving them money. Worst publishing company ever. Do not use! Use Amazon if you want to publish a book. It's free!!! read more

I wrote a review and somehow it disappeared, so allow me to reiterate. I would never recommend Authorhouse to anyone interested in self-publishing. There are some good people there, but in the end I received a shipment of books, 80% of which were useless to me because there were scuff marks all over the covers. After weeks of arguing with AH I got a new shipment and it was worse than the original. I sent a sample book back and of course I got the answer I expected. 'The books are just fine.' They couldn't care less about the quality of the finished product. I've published 3 books with them, but never again. I hope this review doesn't somehow mysteriously disappear. If it does I'll just keep putting it back in. There are plenty of far batter choices in self-publishing. Good luck. mfstout read more

Aurhorhouse pubished my book several years ago. Today I got an email from them about their new "pitchfest" event and that was the last straw. I felt compelled to warn everyone getting involved with them to be very cautious. I fell for the pitchfest scam then, but not again. They promise that Hollywood moguls are there to listen to you pitch your book and perhaps your book would be considered for the "big screen." What I found was that after spending thousands of dollars on this event only to realize it's a total scam. People eke out money they can barely afford because of promises built on something which is so dear to them, which of course is their valued book, and so they are vulnerable. There are no Hollywood producers who come to this event. You sit through several lectures. At the end of the weekend you get to pitch your book. But what I realized was that I was pitching to what seemed to be college kids barely interested in what I was saying. Hollywood producers? What a joke. I met no one who impressed me as a CEO in any way whatsoever. read more

No, no, no. Have a look at this for guidance on providers on Alliance of Independent Authors: http://selfpublishingadvice.org/allis-self-publishing-service-directory/self-publishing-service-reviews/ My sorryass decision to sign with them had cost me £337.50. No cooling off period, see: Author House UK charges a hefty penalty of £105 fee, or 10% of the entire deal, whichever is the greater (£289 in my case) for 0-90 days cancellation for contracts where no materials have even been submitted. I changed my mind witting a couple of hours and still had to buy my way out... Which covers the things They Don't Tell You, but there are also Things They (plain) Lie About. No time to list right now, suffice to say I'm now engaging the Ombudsmen Services for having been sold a contract based on misrepresentation, as well as well as misleading and aggressive practice. Have tried to contact & discuss with AH UK, btw, but it's like talking to a bunch of robots with a collll.lective. softwa.re. m. m. m. alfunction. The lesson, dear reader/indie author: if the Powers That Be gave you the gift of talent, then they also gave you plenty enough admin/business savvy to take it out into the world. Laziness (as in my case), not an excuse, and will cost you money; much worse, it'll cost you your precious writing time. Oh well, oh doh, dust off, write. read more

I publish 3 book with authorhouse and I enjoy it. My books turn out Okay. I give authorhouse 4 / 5 stars. You always need to get a editor. They're a lot worse publisher out there. I publish my books for people to enjoy. I don't care about money. I offer all my books to everyone free on my facebook page. The Unknown Crystals. https://www.facebook.com/The-Unknown-Crystals-1960582220855721/ read more

Authorhouse has been a headache. Ive been switched to NOW my 3rd design consultant. The first guy seemed as if he was not interested in anything I had to say (hence he quit later on). The 2nd woman was wonderful but when she went on vacation they switched me to yet a 3rd person (who I have no opinion on yet cause I havent spoken to her except by e-mail). I submit corrections and the corrections are not made. My images are not on the page its supposed to be. My first set of proofs were clear, my 2nd set of proofs were blurry?! Everytime I submit a correction(theirs) they make even MORE mistakes. They are a publishing company...why are they making mistakes?!!! I am giving them one last chance and if the mistakes continue I will take my work elsewhere. This is getting ridiculous! read more

Zero stars! Total rip off! These people are not legitimate publishers, they are leeches! They harass you with phone calls for YEARS! Save your money and find a real publisher or better yet, self-publish through Amazon. These animals are liars and do NOTHING for authors except take their money! Modern day snake oil salesmen! AVOID! read more

I have had two books printed by authorhouse and I have cancelled publication on them both for rewrites that I expected authorhouse to pick upon, although they pay regular royalties they are only truly interested in money for wild promotion schemes and promises that have no fruition I have republished both books with UK publishing companies having lost faith in American management read more

Having previously published 5 books with McGraw Hill and Princeton University Press, I am not a novice in working with publishing houses. However, dealing with Authorhouse with my 6th book was by far my most frustrating, unproductive and disappointing interaction with a publishing company. After 6-months of exchanges with their incompetent, inexperienced, confused, and mismanaged personnel, I filed a claim in Multnomah County, Oregon Circuit Court and won a judgment against Authorhouse. On October 11, 2012 (Case # 120023259S) I was awarded a full refund of my monies, plus a fine and 9% interest levied against Authorhouse. After three months, they still refuse to pay the judgment against them. Now I am pursuing collections litigation against Authorhouse at their Bloomington, Indiana headquarters. The following is a recap of my Oregon court complaint against Authorhouse: 1. Authorhouse grossly misrepresented its technical capabilities and abilities of its personnel to produce a work product in a timely fashion and of acceptable quality. 2. Authorhouse staff repeatedly ignored directives and instructions given by Author. 3. Authorhouse repeatedly failed in its attempts to create a working document from a PDF-formatted manuscript provided by Author. During the period of contract negotiations, Authorhouse made false claims and representations that a PDF-formatted manuscript provided by the Author would greatly enhance their ability to produce a book in a timely fashion and that would reduce the likelihood of errors. When, in fact, Author did provide Authorhouse with a manuscript in PDF-format, Authorhouse staff was incapable of utilizing a manuscript delivered in this fashion. 4. Authorhouse reneged on its commitment to allow Author to establish the retail price of the book. 5. The paperback version of the book produce by Authorhouse in May 2012 contained hundreds of print-quality flaws, rendering a work product unacceptable to Author. 6. Authorhouse failed to produce a hardcopy version of the book with a cover that was of acceptable quality. 7. Authorhouse failed to produce an e-version of the book. Before you do business with Authorhouse, I suggest you access the Better Business Bureau website http://www.bbb.org/us/Find-Business-Reviews/ and note the 343 complaints registered against this company. Or, you can call the Indiana chapter of the Better Business Bureau at 317-488-2222. read more

Attention new authors, do not use this company. They will take a lot of money up front, make you sign things you do not understand, and you will get nothing. Months or even years later, after they see you have been published by a reputable company, they will dust off that manuscript you sent them way back when, publish it and sell it. Without telling the author. It is a horrible bate and switch. read more

AuthorHouse has stolen from me. I paid them $4,000 in late November to edit my manuscript, and until this day they have not delivered anything. I filed a claim for credit with American Express, but the company responded that I had violated their cancellation policy. In other words, they claim that I cancelled a contract just because I was trying to get my money back because they did not do anything! Can someone tell me what are my choices at this point? Can they get away with keeping my money without delivering any services? Is this not blatant theft? I appreciate any help that you can give me by writing me at ovidio@ifapan.com Thanks O.E. Diaz read more

I would not pay this company to produce an 8th grade year book. If you are an author or an artist, don't even think about using them. They are so far below any standard of a professional company that I cannot believe they are still in business. Do not use them, you will regret it. read more

Author House Publications is a terrible publication to work with, and that was my biggest mistake this far. I called today to ask about my check and percentage I'm getting back from it, which they should've told me from the beginning, and I'm not even getting half back of what I put into my own damn book. I advise all of you to be careful of who you work with nowadays, ask questions, as many as possible! read more

I must admit, I was disheartened when I saw the list of terrible reviews because I was already mid contract with them. Fortunately, my experience was going great. It started wonderful and ended spectacularly! My first connection was with Scott Hensley, he's tops! Then as things progressed, I was passed on to the next arena with Frannie, she's amazing! And then there was epic Nova! The entire team was cool and each department I worked with truly excelled in the area of communication. They were totally on the ball, returning emails and phone calls and always reiterating what I said in order to confirm everything. I was really intimidated & ignorant about all the legalities of the contract and I felt like an idiot always having to bring it up, but every time I did, they were patient and understanding with me and even friendly having to re-explain it in layman's terms so that I could actually comprehend it to my satisfaction. At first I misunderstood the package that I purchased. I thought they were going to edit my manuscript and I really didn't want them to. It turned out that having them edit is an add on service, so I was relieved that wasn't part of mine. There was only one time I didn't receive a call back when I thought I would. It was after multiple issues, on my end, with lousy reception. We played phone tag a few times and then I never heard from him again, despite leaving several messages asking him to get back to me to confirm if we were finished communicating. I believe his name was Lester from the marketing department. However, another marketing rep, Michael Grady contacted me and he's awesome. AuthorHouse encourages authors to promote themselves, which is all fine and good, but I'm NOT A SOCIAL MEDIA KINDA GAL, besides, I used a pseudonym, so even if I used social media, I didn't think I'd be able to promote the book as mine due to it being about childhood abuse. However, they said that was all resolved since it passed content evaluation for libelous content and it was up to me to keep my identity a secret. In an effort to follow their advice, I did start a host of social media thingy's to promote it, but, it's really a chore and I'd rather shut them down and do things a bit differently. For now, they'll remain until I make up my mind. I designed business cards and bookmarks (on vistaprint) that match the book and I'll use those; the bookmarks as gifts for the purchaser and the business cards to spread the word. Alas, my book arrived and I was a little worried that it would look unappealing, be marked up or damaged (since that happened to another individual), but to my surprise, it couldn't have looked better. The damn thing looks so awesome, it practically sells itself! I requested that 2 photos be combined as one for the cover and they did a fabulous job!! I would absolutely recommend AuthorHouse and would definitely use them again, in fact, I'm already working on book 2 of the trilogy I plan to do with them. The most important thing I've learned through my experience is to make sure each step is understood before proceeding to the next. Even if they have to explain something a million different ways to best clarify, so be it! And be aware of what's included in the package purchased. The way I see it, this process is a partnership, a team effort; together we succeed or together we fail. I wish I could help all of those who had lousy experiences with AH. May you all find exactly what you're looking for in a publishing company and may all your writing dreams come true. Sincerely, Flower read more

I would not recommend this company for book publishing based upon my recent experience. Although the salesman was very friendly and attentive he cost me money in the end due to his incompetence, inexperience (I guess) and ineptitude. I ended going to blurb to have my book published. At first I liked AuthorHouse because I got an actual person on the phone. But I should have seen the signs when I realized that he didn't speak English properly and didn't know how to write properly ( when he started sending me emails). In most cases this would probably be no big deal but I was dealing with a publisher!! I should have seen this is a red flag. Anyway - he offered me a very good price on self-publishing so I took it. As soon as my check cleared I received the contract with the submission guidelines and I immediately realized that they did not print the size or format I wanted. He knew this all along. I had actually sent him page spreads from the book! I realized they were the wrong publisher for me but the contract said that they would keep $150 as a 'set up fee' and return the rest of my money. I'm not sure what they had to set up! It was nothing. Anyway, his ineptitude cost me $ 150! His mistake not mine. Why should I pay for it? Anyway, I would not recommend this publishing house. read more

I used AuthorHouse to publish my first book. The editing was terrible. I have tried now for days to order copies of my own book. These people are rude, overpriced, incompetent, and I would never recommend AuthorHouse to anyone. I wrote the CEO a letter and have yet to hear back from anyone! Do NOT use these idiots to publish anything! read more

I have written my first book "Submariner Tales Truth or Fiction You Decide" and it is now published. The first thing you need to decide is who to publish with I had narrowed it down to three and AuthorHouse was by far the best in price and quality. You can pay less but do you want an inferior product. They helped me through the process and went above and beyond to help me.If you have a good book it will always be a good book. If you have a great book use the best and receive the service and quality you deserve. My second book is in the editors hands and I know I have nothing to worry about. Dean S. Lewis read more

AuthorHouse has ripped me off as well. They have taken my money and my work. They would not call me back nor would response to my e-mails. They have truly disappointed me....I am now trying to get my work back and my money.......I am hoping that someone will be able to help me........But I would say never use this company.....I am so confused and frustrated.... read more