Repeatedly refused quote because could not provide VIN the car was a model only for that car…read more Received quote from others and had no issue with just yr make model.

Thanks Matt for great service and fitting us into your schedule, not only once but twice for both…read moreglasses. You are awesome at what you do :)

Got a chip in my windshield and called this place right away…read more They said bring it right in and we will get you fixed up. Great people and a clean place to get it done. Free snacks and drinks was a nice touch!! I will certainly use the place in the future.

Our first frustration was rescheduling three times - first because of weather (which turned out to…read morebe nothing), then because the part was not in stock, and then because the part that was in stock got broken when a tech bumped into it. Then when they finally did the glass replacement, they were not able to do the calibration because of wind. My husband had to drive 20 minutes to the shop, and the process took less than 10 minutes. About 35 days later, our vehicle dashboard showed several warning signs. We reached out to Safelite to see about the warranty, another frustrating process. After several phone calls and an email, including being promised a call back within 48 hours which never came, we were told the warranty was good for only 30 days. We ended up taking our vehicle to our local mechanic, where they recalibrated the camera at a cost of $220. We were disappointed at every turn with the inconvenience, lack of communication, and additional cost.

awesome place to get your windshield replaced. It is my go to place for auto glass repair and…read morereplacement. They work with your insurance company and they get your replacement window in quickly. And with onsite capabilities they can replace or fix your windshield where ever you are. Work or home. The employees are courteous and professional. When they are done they leave your vehicle clean. You won't even know you just had your windshield replaced.

This place was great to get my windshield replaced. They worked with my insurance and scheduled an…read moreappointment to replace it at my house.

I feel obligated to update this review. Bad experience last time as the repaired chip turned into a…read morelarge crack, but I just used them again and it turned out great. Our tech Bryan called me in the morning to see if he could come early (initially after 1:00) which was fine as I was working from home. He was in and out in 20 mins and the chip is completely gone. Last time you could see where it was attempted to be fixed, but this time it's completely filled. Here's hoping the filled chip holds this time.

After waiting during the five-hour window given for today's service, my daughter called to find out…read morewhy the tech never arrived. After navigating through 4 unhelpful bots, a very rude woman named Marie made a ton of excuses even though my daughter was supposed to be the second service call of the day. She tried calling the tech, who never answered, so she put us through to the supervisor, Bill, who said the tech ran into issues that he was helping him with and then he'd be over. Then he said he'd call the tech (who he was supposed to be with) to make sure he'd be here within an hour (a whole hour later than the promised timeframe). We're STILL waiting....

I called Anthony about a shattered rear window. He explained my options, the timeframe and cost…read more The job turned out to be more complicated than expected but Anthony took the time to see if he could fix it versus sending me out to an expensive body shop. He was able to complete the job, in record time and at a very reasonable cost. Anthony's communication and customer service were excellent. Highly recommended!

[764] Cracked…read morewindshield!!! I called my Volvo dealership and they recommended Anthony Volk Glass to replace my front windshield. Turns out with the new cars I would also need to go to my dealership to have my front cameras recalibrated. Talked to Anthony to set up an appointment. He was responsive and was able to meet me at the dealership at my convenience. This made it easy for me to handle the replacement and camera recalibration at the same time. I also needed the dealership to reapply my inspection stickers. Everything was handled in a few hours so I was happy it was easily taken care of in one shot. Antony Volk Glass also handled the insurance paperwork. Hopefully I won't need him again but if I do I would definitely use this company again.

They are great to work with!!…read more I had a crack from a rock, but the crack grew to the point where I needed to replace the whole windshield. Kenny was patient and helpful on the phone explaining their services. He also explained that my car was still safe to drive, and some about the designs of windshields that makes it so. The quote was significantly less than I had expected. They completed the work for the agreed upon amount. Courteous and pleasant the whole time. I'm very glad I called them!

Made an appointment with Kenny to repair a chip/nick in the windshield of my Subaru. When he…read morearrived at my home and examined the damage he said it was a small nick not in need of repairing. He assured me it would not be an issue later. There was no charge for the onsite appointment! Amazing customer service! Will use this company in the future.

We had a cracked windshield and a broken mirror. The auto glass people suggested we take it to Eby…read moreto see if he needed to do anything before they changed the glass (car is 20+ yrs and didn't want to invest any more $ then had to). He could have said some dents by the glass would need repair, but instead sent me back to the auto glass people. He then installed a new mirror and at a very fair price. Kyle was pleasant, helpful and charged a reasonable price. I would definitely go there again and would recommend Eby and Son to anyone needing auto body work.

I had my front fender on my Civic torn of by the curb on a driveway. He was able to take care of…read moreit in less than 24 hours and his price was very reasonable. I recommend them very highly. You may have second thoughts when you see his shop, but take the chance. I think you will be very pleasantly surprised.

An act of vandalism left our side car window broken on a record-breaking cold week. After dealing…read morewith a lot of negative people that made me feel like I was inconveniencing them, the two ladies I spoke with at Scott Albin Glass were pleasant and took the time to explain how the glass replacement process worked and how the insurance company will handle this. They never made me feel dumb or like I was wasting their time. Not to mention that they got back to me within five minutes with a quote - which came in $100 cheaper than the more popular, national company. AND they did not charge to come out and fix my vehicle at my house because we were within their service area. They called me first thing the morning they came out to tell me they were on their way, and my mom - who was here to give them the keys - said they handled everything themselves and were kind. Not only did they fix my window, they vacuumed out the glass inside the car! All of this was on one of the coldest days of the year. I will ALWAYS use them for my glass needs - both auto and residential. They act like they want your business and they followed through on everything they promised. THIS is the benefit of choosing a small business.I will recommend them to everyone.

From the owner: Scott Albin Glass Inc provides commercial and residential glass work, including custom showers,…read moreauto glass repair, glass door / storefront repair, and much more to the Berks County and surrounding areas.