i bought a 2015 chevy silverado with 147000 miles on it. yes the miles were higher but i was told that it was a solid truck with no issues. check engine light came on when i was going home to find out that it needed an engine oil pump. after a some what fight with the "warranty" place it was fixed, 1 week later after getting the truck back that was in the shop for almost a month the transmission was throwing me into the steering wheel. i was having codes come on for cam shaft postion, crank postion and more and had no reading of temp for engine. ended up needing a new bulk connector and a thermostate outlet housing. after getting it back and spending over $1000 on the connector and housing for the thermostate 2 weeks later on the evening the warranty was up i had lifters collapse on the engine and the warranty place would not answer and now i have to pull the heads and replace lifters for a lot of money. i have had the truck for 3 months and have had it and drove it for 3 weeks rest of the time it was in the shop. i will never buy another vehicle there or have anyone i know buy a vehicle there. read more

When we asked questions about pricing and tried to negotiate, the owner's daughter was rude and condescending. It made the whole experience uncomfortable and unprofessional. In fact, within the last 24 hours we've had multiple people tell us not to go there and now we understand why. Customer service needs improvement. We will not be returning. read more

DO NOT BUY A CAR HERE!!! What a nightmare of a car purchase.. On 10/24/2022 I purchased a used 2011 GMC Terrain from the Auto Mall of Effingham with an extended warranty(Alpha). It had around 81,000 miles when i got it. I had just broken up with my girlfriend and was raising my 2 teenagers by myself, I told Shannon I needed a reliable vehicle. The check engine light came on, on the way home from the Auto Mall. By December of 2022 it had left me stranded 2 times, far away from home, and cost over 700 in uncovered repairs. On 12/03/22 the engine blew an hour from home and I was left stranded again. I had absolutely no extra money for any of this. They would not take the car back at any point. The extended warranty they sell you is from a company called Alpha Warranty. I had to hire an attorney to threaten this company with arbitration for them to still only cover 5,400 of the 9,000 dollar remanufactured engine. I've spent over 4,200 dollars so far. I have had 2 different mechanics tell me that this car has the wrong bolts and nuts in places around the engine. After getting the new engine, its been one thing after another.. It has had 2 cat converters and is still giving cat codes I have had to get new injector rail, fuel injectors, oxygen sensor, spark plugs. The muffler was so rusted that it just fell off and I had to replace the exhaust system. Now on 7/22/25 not even 3 years after purchasing the car, it's undrivable and I am left making car payments on a vehicle that I cannot drive. I have spent over 6,000 dollars on repairs putting myself into debt and I have 2 years left to pay on this.. The car now has around 94000 miles. I haven't even been able to drive it 13,000 miles since purchase because it has been broken down so often. This is by far the worst car buying experience I have ever had. Please do yourself a favor and do not buy a car from the Auto Mall of Effingham. read more

I saw the 2005 Dodge Ram Rumble Bee on Ebay. Called and talked to Shannon and made a deal. Picked up the truck and it was precisely as advertised, maybe better. The price was very fair and I would recommend doing business with them. C.M. White read more

Nice clean dealership and good atmosphere. All the folks were very cordial and friendly! I feel James treated us fairly and was concerned of our needs! read more