Great experience getting started! The only downfall is that the app never works. It hasn't worked…read moresince I got it five days ago.

This location is amazing; fast friendly service w a room full of smiles! These ladies are on top of…read morethe business.

I LOVE the agent and specialists that work in this office!!! They are compassionate towards the…read moreconcerns of their customers.

Would give zero stars if possible. Had an accident 11/24/21 (day before Thanksgiving), sent car to…read morerepair shop on 11/29. The claims team lied to me and said they were sending an adjuster in person to look at my car and it couldn't be any earlier than 12/8. Called repair shop on 12/9 and was told that no one came, it was just an email request. My agent, Gregory Nicholas, told me it was reasonable and acceptable for it to take 10 days for an email. He also assured me he would handle it from there and that I wouldn't have to make any more phone calls. 12/16 the repair shop calls me and tells me there is additional damage and they'll need to submit another estimate. My agent says he'll sort it out. 12/22 the claims team gets the supplemental estimate. My agent tells me he'll be on vacation until January and his office manager will handle things while he's gone. 12/23 the claims team schedules an in-person adjuster to look at my car on 12/30. 12/27 rental coverage runs out on my rental car. My car is still undrivable and at the repair shop, so I call Enterprise. They tell me they can switch me to a cheaper rental and that there's a State Farm code that will let me pay their negotiated rate instead of the regular rate ($68/day for an economy car). My agent says he doesn't know about the Enterprise code and gives no assistance making sure I have a car. 12/30 an adjuster goes to the repair shop and looks at my car, but doesn't tell the mechanics whether the car is reparable or not. 1/3 I call my agent's office to find out what decision has been made about my car. I leave a message asking for a call back. Later that afternoon, I call again and get a message that the phone is disconnected. 1/4 I call the claims line and ask about the adjuster. They tell me that they went out there, but they have some more tests to run, so I should call back in 3-5 days. 1/5 I have a meeting with my agent to discuss the service. He says he's done as much as he can do and he's sorry I feel this has been unsatisfactory. He also tells me that I need to call the repair shop and give them permission to do a diagnostic. I ask why the claims line told me something different and he doesn't know. Later that night I get an email from the claims team confirming that I have to call the repair shop and what they told me over the phone on 1/4 was a lie. This is apparently "acceptable" service according to Gregory Nicholas.

Came in for a quick loan to get my car fixed and was approved quickly regardless of a credit check…read more The ladies were very friendly and professional. I will definitely be doing business here again!!

Recently started banking with Wells Fargo and been loving the customer support system they have…read more The staff here are quick, efficient, and all about providing the best customer experience. The tellers at the front are very knowledgeable as well; definitely helped me get caught up on how to use the app and do my online banking. Deposits always have been quick, in and out in few minutes and there's hardly ever a line here. Highly recommend this location for your banking; team of professionals!

Allstate insurance refuses to pay claim. one of their insured hit my son in my pick up. The…read moreHighway Patrol came and determined that person was 100% at fault. But the insurance company said they do not go by what the law enforcement report said. They said he failed to do 'evasive maneuvers'. They hit son. The high patrol says they are at fault. Yet they refuse to pay. 'You are in good hands with Allstate'. DON'T BELIEVE IT!

Thanks so much to Trey Canty Allstate for helping support our first responders as our community…read morerecovers from an historic flood event! Your donation helped our group provide hot meals to 5 fire stations in Lower Richland County. Our community and first responders were fortunate to receive assistance from the National Guard over the past two weeks. Your donation helped us serve the heroes who protect us everyday and the heroes who stand prepared and at-the-ready to serve during disaster events! So glad Nicole and her family are in 'good hands' with your agency! Thank you so much for responding to her/our group's call for assistance.