I had a cracked radiator in my Ram 1500 truck and called We Coming Roadside. I was told that he…read morewould arrive in one hour. After 1 1/4 hour I called him and was told 30 more minutes but the mechanic and his wife took 45 minutes more to arrive. I had to pay $501 at the start. When the mechanic started to work he seemed very inexperienced and unsure of what to do.. I had to point out the bolts that needed to come out. Knowing I needed antifreeze, he brought 1gal of 50/50 antifreeze. Which was not even close to enough. And to top it off my final bill was presented for another $75.00. Here's the breakdown Radiator - $323. , parts delivery fee - $40., 32 mileage - $81., 1.5 service call - $120., 1 coolant - $12. For a total of $576. I do not recommend this business for roadside assistance.

Had a flat tire changed and replaced. Gentleman was very nice and professional. I would definitely…read morerecommend this business.

service was good, timely. employees were friendly and helpful. wait time was acceptable.read more

After getting a flat a d getting helped at Capitol Body Shop, I was recommended to go here bc they…read morehad good tires as well at it saying on Google abt how good the tires are I was reluctant to go ahead and try my luck. Got the inspection and was told I had other issues with another one of my tires. I knew I'd have to pay for labor and the time but was t expecting "used" tires and labor to cost this much!! I got all four tires frm my local UNBRANDED/ Titled home town tire shop with a friendly man named Juanito and his sun Carlos for only $300 + labor. I paid $70 more for two tires + labor!! Google lied or either who ever reviewed this placed lied!! Expensive as fuck, reliable maybe bc they did the work but for the pricing!? No way!! For used tires, no way. So much open bays and so much workers but the time to get two tires done and labored; I waited with 3 kids n a wife for almost abt 3 hrs. Yea I dot. Recommend this place to get used tires. Find a Carlos or anyone else.

I've been taking my car to CarTrust literally since high school. I will never go back. The owners…read moredaughter is extremely rude with her phone etiquette. She probably would not have that job if her father wasn't the owner because her people skills are non existent. And after having repairs done less than two weeks ago, the problem with my vehicle is back. Do not take your vehicle here! Update :7/12- This morning my mom took the vehicle back because I was told by the owner himself to take my car somewhere else because his daughter told him I was ugly to her which was a total lie. And the lady at the front called my mother a liar!! This place cares nothing about customer service they just want your money! Their work is sub par and they dont even stand by the repairs they make! Go somewhere else!

A few weeks ago I had my oil changed and tires rotated as usual at CarTrust. However this morning I…read morehad to return secondary to issues with the tires. I was greeted with a warm welcome and after explaining my issues; the owners were very apologetic and agreed to rectify the situation. Shortly after 45 minutes, I was on my way again. I would definitely be returning to this business for all my future automobile needs. It means a lot to have a great positive understanding in the midst of adversity and challenging issues.

I had to have a tire replaced and rotation and I will say that Mr. Gary Britt is the man to see! He…read morehas been working there for about 40 years and it surely shows! I have never received such amazing customer service at any car repair place! He was very eager to answer any and all of my questions! I will forever bring any and all of my vehicle needs to him! Also, Ms. Kara Peacock was very knowledgeable as well, she really knows about cars and is also very friendly and eager to answer all of your questions! I highly recommend this location!

Whenever I am home in Jackson, MS I always stop here for an oil change. The guys here are pretty…read morefast and I never have that long of a wait. They are professional and don't mind answering questions. Just make sure you don't wander off and leave your car there while they work on it because they do close at 4pm on Saturdays and they almost closed with my jeep still up there lol.