I was in the market for a pre-owned vehicle and my wife suggested Cars Unlimited on Fletcher Ave in…read moreTampa, FL. I reviewed the information on carsunlimited.com and honestly thought it was too good to be true. I am happy to say the entire experience exceeded my expectations. The quality of the vehicle, the ease of buying, and the level of service throughout the process and afterward were above and beyond. Allen, Jamie, and Justin are exceptional. As time has passed, a couple of typical things have come up with the vehicle, and the support I've received has been outstanding. In a world where getting straightforward, honest information is rare, Cars Unlimited has been a dependable foundation I can trust. Their commitment doesn't end at the sale -- and that ongoing support has been truly invaluable. Choosing them remains one of the best decisions I've made.

I thought I'd add a review. I did not at the time of purchase or after. I bought a 1973 Morris Mini…read morePickup from Allen and he took time to send me photos of what I wanted to see and videos. This was back in 2015. I tried many attempts to go see this pickup in person and finally, I did. He made the buying easy. Made us feel at ease buying a classic from him. I wished I still had the pickup today, but things happen for a reason. I do look back on his website from time to time to see if he has anything else interesting to buy. If he does, I'll contact him and we will drive there again to buy from him again. Thanks again.

It was an easy and stress free experience from application to sign and get the keys! They were very…read morehelpful and friendly. Happy with my experience.

I highly recommend getting your car serviced here at Carmax. Everyone at this establishment is very…read moreknowledgeable about many different car models and such. I had an issue with my Subaru and my tire pressure light stayed on which was an issue because I never truly knew when my tire pressure was actually low. I made an appointment with Chris at the front desk and he was very kind and accommodating. My favorite mechanic is Eddie V. He's the best of the best and I highly recommend you book with him. He knows the ins and outs and he's very good at what he does. I love that he's straightforward too because we all know mechanics find other things wrong. But, Eddie is passionate and compassionate. No swindling here and you are in perfect hands! All in all, he fixed my tire pressure light in under an hour and I left a very happy customer! Also, they've got cool cars in the showroom you should totally check out.

Tori was professional , I would like to interact with her in the future, she was assertive and…read morehelpful

STAY AWAY from MAUS NISSAN OF NORTH TAMPA!!…read more To be honest I wouldn't even give them one star but that is not an option. This is the most unprofessional dealership I have ever been! I had advised Chris M of the exact Nissan I wanted and was told that they had located the vehicle and I went in on Friday and signed all the documents to purchase the vehicle. On Saturday I called and Chris M said he would call me on Monday to let me know when to expect the vehicle. On Monday at 5pm after not hearing from him all day I was told by Chris M. that they had sent a truck to pick up the vehicle in Atlanta and it was sold right before the truck arrived to Atlanta. That didn't sound realistic so I checked and the car had not been sold. I proceeded to text Chris M and stated same with no reply. Ironically, I got an email from Nissan customer service saying they hoped I was enjoying my new car. I advised them what had happened and lo and behold after not hearing from Chris M for days he sent an apology saying there was a misunderstanding. I replied to his apology and told him the only misunderstanding was that he lied about not being able acquire the car and insulted my intelligence thinking that I would believe he would send a truck all the way to Atlanta only to be told the car was sold. The dishonesty was insulting...I'm 69 years old but definitely know how to use the internet, lol!! The dealership states they are proud to stand by their morals and code of ethics.... I don't think that lying to a customer reflects that!! The good news is that I purchased the same vehicle from the dealership ship in Atlanta and it is on its way here!! Stay clear of this dealership!!!! I appreciate the response to my review but again your dealership is again being dishonest!! I called the dealership in Atlanta to confirm your response to my review that you were told that you could acquire the vehicle and I was told that they only trade cars with their sister dealerships (which you are not) and that they are not trading any of their 4x4 Platinum Pathfinders because there were too few made!! I was not upset about the fact that your dealership could not acquire the car.... I was and still am upset that my intelligence was insulted by your salesman Chris M because no one in their right mind would believe that you would send a truck all the way to Atlanta and be told the vehicle was sold right before it got there! I saved the text from Chris M if you would like me to send it to you.

I have been a customer of Toyota of Tampa Bay since 2013, and happy until my last interaction,…read morewhich was a purchase of a 2026 bZ. I bought my first car from them in 2013, a Camry. The salesman, Alan Brodsky, was excellent. He was informative and helped with a military discount. No wonder that he was perpetually their salesman of the year. My second purchase from them was replacement Camry in 2023. Alan had retired, but a woman who had worked with him was my salesperson and seemed to work in Alan's style, low pressure and helpful. In the last week of May 2026, I brought my 2023 Camry in for a free car wash. While I was waiting, the woman who had been my salesperson in 2023 came by and said hello. TBH, I didn't recognize her, but my memory isn't so good after age 70. I told her that I was just here for a wash, but was thinking about an electric car replacement for my wife's Subaru 2016, since we had just gotten solar panels on our home. She showed me bZ and I asked if I wanted to drive it. As my Camry was not out of the wash yet, I said sure and went for a drive. Then they wanted to sit down and sell it to me. I said no, I was just here for a car wash and just was talking while waiting for the car to get washed. Also, I would have to consult with my wife since it's would be her car, and I don't even know if she wants to give up the Subaru. They asked me if I wanted to drive the car to my home and have my wife look at it and drive it. I called her, got her OK, and I said OK. She did like the car. Then we came back and again the pressure was really high to buy it right then. I told them that I didn't research this at all. Normally prior to buying a car I would look at reviews, find the dealer's invoice price, find trade-in values for the Subaru, and when my research was all done, I would come in in the last day of the month, which is when dealerships bargain the most. Despite all that, the next thing I know I was in the room with the person to do the sale. Perhaps I could describe her as a very effective salesperson. Or, someone who was took advantage of a 73-year-old whose judgment and executive function may not be as good as it used to be. I never knew what the dealer's invoice price was. I didn't know until later what the Subaru trade-in would be on Edmunds or Kelly Blue Book. When I walked out, I couldn't have told you what the cost of the car was that I just purchased. Normally there are some negotiations back and forth, and the salesperson has to go back to the manager in the rear. The only such thing was her asking if there was anything she could do that would sweeten the deal. I said how about extending the warranty on my 2023. She said she'd never heard of extending the warranty on a different car then the one being purchased, but the manager approved it. We never talked about invoice prices or military discount. All in all, I'm happy with the car but just not happy with the sales experience On another issue, the bZ has a lot of display options. I think that Toyota should have an expert in operating the car sit down with you for 20 minutes and go through important operating issues. Of course, it's all in the manual. But it's a big manual. One of the things that they should have warned you about, but didn't, is that a Li-ion battery should not be charged to 100% routinely. Just like in cell phones, which tells you that you should charge only to 80% most of the time to maximize battery life, the charge on the traction battery should be kept between 20% and 80%, except for the occasional long trip where you need to charge it to 100%. This is not noted prominently anywhere. I research it online. I called the Toyota service department and they had no idea if limiting the charging to 80% was recommended, nor how to limit the charging. I found it in the manual and you can set the charge limit to 80% or whatever you want. They need to have somebody sit down and take you through the car everything from charging issues like this, to adjusting the height of the tailgate, to customizing the seat and mirror positions to the two drivers using both facial recognition or keys.

My experience with Toyota of Tampa Bay was absolutely unacceptable. The entire car- buying process…read morefelt deceptive and extremely shady. My 80-year-old stepfather, Tom. a Vietnam combat veteran, handled all of the negotiations. I only signed the paperwork because I trusted that everything had been honestly disclosed to him. Afterward, I discovered that an almost $3,000 Premium Protection Plus (PPP) package had been bundled into the vehicle price.This was an optional product yet it was never clearly disclosed during negotiations. Had we known, we would have negotiated completely differently and may never have purchased the vehicle. The vehicle also had multiple areas of damage. When I filed my BBB complaint, Carly McCall, Executive Assistant, told me the dealership knew about damage before selling me the vehicle, that it had not been certified, and that the damage was supposed to be repaired before the sale. I have filed complaints with the BBB and FLHSMV and am looking into additional complaints regarding the treatment of an 80-year-old Vietnam combat veteran. This is not how an honest dealership should conduct business. Customers deserve transparency- not hidden optional products and vehicles sold before known issues are properly addressed. I strongly caution anyone considering Toyota of Tampa Bay.

Michelle and her Manager / Owner?? assisted our daughter purchase her first car. They were…read moreprofessional and helpful.

RUN!!! They tried to SCAM me with a fake auto loan company a week after I already had the car!!!…read moreMichelle was so difficult to work with and very rude and pushy!! I had to drive all the way back and refinance the car with my own bank. Within days of driving the car it was breaking down. THEY SOLD ME A LEMON. I took it to the mechanic and they said it has a very bad coolant leak, no oil in the engine, and I have no front breaks at all. I have to pay about $2000 to fix the vehicle. The dealership won't answer my calls unless I use a different phone number, and even then, they always say the manager "isn't there right now." EXTREMELY UNPROFESSIONAL. WOULD GIVE 0 STARS IF I COULD. NEVER COME HERE

Giving this dealership 1 star is disrespectful--I wish I could give them 0. This is the worst…read moredealership I've ever dealt with. Many people warned me not to go there, but I didn't listen. They deceived me into buying a damaged Mercedes. From the very first day, the vehicle had problems. It came with a broken light, the oil hadn't been changed, the tires were completely worn out, and the check engine light comes on every single day. If you can avoid this dealership, do it, because you'll only waste your money. My salesperson was Felipe, and he is the worst and most dishonest person I've ever met. This entire dealership is disgusting. DO NOT GO THERE unless you want to lose your money.

We bought a beautiful AWD red transit van, a definite unicorn of the cargo van world for a…read morereasonable price. The owner Alex and our salesman Gabriel were very open to negotiate our trade. We did due diligence and they printed off the VIN information which matched what we looked up as well. This dealership is on google with a 4.2 star reviews average so when we looked here on Yelp we were baffled by the 2.2 star. We almost didn't come out to look. Certainly happy that we did .... Thanks again to Alex and Gabriel!

great deals and selection on pre owned inventory and new was really great to have a lot of options…read moreavailable in all prices ranges

Save yourself the trouble and go to another dealer. Service was not render. I can second confirm…read morethat once you sign and leave, they forget about you.

Aldo was truly a pleasure to work with. He is knowledgeable, thorough, and very professional. Would…read morehighly recommend anyone searching for a Honda seek him out.

Josh Johnson made my car-buying experience incredibly easy and stress-free. From the start, he took…read morethe time to listen to my concerns, wants, and needs, and worked hard to help me find the perfect vehicle. The exact car I wanted wasn't available at the dealership, but Josh quickly arranged to have it transferred, which I really appreciated. Throughout the process, he was patient, knowledgeable, and never made me feel pressured. As a woman buying a car, I was especially concerned about feeling taken advantage of, but Josh was honest, transparent, and made me feel comfortable every step of the way. I couldn't be happier with my purchase! This is my second Honda, and thanks to Josh, it was my best car-buying experience yet. I highly recommend him to anyone looking for a new vehicle and will definitely be returning for future purchases.

It's hard to get a 5- star from me but, I'd give a 4.8 if I could. I found them via TrueCar.com. I…read moredidn't even read reviews. I simply trusted True Car's validity and used their veteran's program. Vehicle was a good value. I love my car. Cars of Tampa was a pleasant experience overall . Jeathro aka Junior was my salesman. He was kind, responsive, respectful, and not pressed. Just a cool guy. I was purchasing from out of state and Jr. sent me videos of the car so that I could see it and hear it. In the videos, he showed me several features like how to work the auto start, how to work the moon roof, and other cool tech features of my car. He even showed me the minor imperfections of buying a used car ( micro dents). Straightforward honesty. He even let me know it was previously owned by a smoker. Yet, it didn't smell like smoke. I flew in to Tampa airport and one of the owners of this family business picked us up from the airport. Love the concierge service! It was a twenty minute drive to the dealership and along the way it was like having a tour guide. Upon arrival at the dealership, the papers were ready and all I had to do was test drive and sign. I was in and out of the dealership within 30-45 mins including the test drive. Within ten days, my state had the registration and tags ready for me. I appreciate them doing everything in a timely manner. "Why a 4.8 out of 5?" you might ask.... Here's where they can improve: -Clean the vehicles better. There were some smudges on the white leather interior, seatbelts, and ceiling and pet hair in the cracks. I went to the car wash and detailed it myself within 30 mins.

Best dealer experience in a LONG time. An hour away, worth the drive. Showed up unannounced and…read moreMatin/John/Junior took amazing care of us. We did end up purchasing the car we came to look at. Cars were also much cleaner than I expected. Don't listen to the negative people, if they have a car you'd like come see them. 3 other cars on the lot I would've driven if this one wasn't here. Amazing selection. Thank you so much Cars of Tampa 10/10 highly recommend