It was an easy and stress free experience from application to sign and get the keys! They were very…read morehelpful and friendly. Happy with my experience.

I highly recommend getting your car serviced here at Carmax. Everyone at this establishment is very…read moreknowledgeable about many different car models and such. I had an issue with my Subaru and my tire pressure light stayed on which was an issue because I never truly knew when my tire pressure was actually low. I made an appointment with Chris at the front desk and he was very kind and accommodating. My favorite mechanic is Eddie V. He's the best of the best and I highly recommend you book with him. He knows the ins and outs and he's very good at what he does. I love that he's straightforward too because we all know mechanics find other things wrong. But, Eddie is passionate and compassionate. No swindling here and you are in perfect hands! All in all, he fixed my tire pressure light in under an hour and I left a very happy customer! Also, they've got cool cars in the showroom you should totally check out.

Purchased a lease for a 2026 rogue and my experience was the best. Highly recommend you deal with…read moresalesman Damien Rhule. You will not be disappointed

STAY AWAY from MAUS NISSAN OF NORTH TAMPA!!…read more To be honest I wouldn't even give them one star but that is not an option. This is the most unprofessional dealership I have ever been! I had advised Chris M of the exact Nissan I wanted and was told that they had located the vehicle and I went in on Friday and signed all the documents to purchase the vehicle. On Saturday I called and Chris M said he would call me on Monday to let me know when to expect the vehicle. On Monday at 5pm after not hearing from him all day I was told by Chris M. that they had sent a truck to pick up the vehicle in Atlanta and it was sold right before the truck arrived to Atlanta. That didn't sound realistic so I checked and the car had not been sold. I proceeded to text Chris M and stated same with no reply. Ironically, I got an email from Nissan customer service saying they hoped I was enjoying my new car. I advised them what had happened and lo and behold after not hearing from Chris M for days he sent an apology saying there was a misunderstanding. I replied to his apology and told him the only misunderstanding was that he lied about not being able acquire the car and insulted my intelligence thinking that I would believe he would send a truck all the way to Atlanta only to be told the car was sold. The dishonesty was insulting...I'm 69 years old but definitely know how to use the internet, lol!! The dealership states they are proud to stand by their morals and code of ethics.... I don't think that lying to a customer reflects that!! The good news is that I purchased the same vehicle from the dealership ship in Atlanta and it is on its way here!! Stay clear of this dealership!!!! I appreciate the response to my review but again your dealership is again being dishonest!! I called the dealership in Atlanta to confirm your response to my review that you were told that you could acquire the vehicle and I was told that they only trade cars with their sister dealerships (which you are not) and that they are not trading any of their 4x4 Platinum Pathfinders because there were too few made!! I was not upset about the fact that your dealership could not acquire the car.... I was and still am upset that my intelligence was insulted by your salesman Chris M because no one in their right mind would believe that you would send a truck all the way to Atlanta and be told the vehicle was sold right before it got there! I saved the text from Chris M if you would like me to send it to you.

I purchased a pre owned Mercedes from Toyota of Tampa Bay. It had some slight damage to the fender…read morefrom a small prior collision. Everyone from our sales guy (Jaybell Beltran) to the Sales Manager (Christian) and the collision consultant (Matt Nolan) were so accomodating in getting the vehicle repaired and went above and beyond to make sure were not only happy with our purchase, but also felt that we were taken care of afterward.

I have been a customer of Toyota of Tampa Bay since 2013, and happy until my last interaction,…read morewhich was a purchase of a 2026 bZ. I bought my first car from them in 2013, a Camry. The salesman, Alan Brodsky, was excellent. He was informative and helped with a military discount. No wonder that he was perpetually their salesman of the year. My second purchase from them was replacement Camry in 2023. Alan had retired, but a woman who had worked with him was my salesperson and seemed to work in Alan's style, low pressure and helpful. In the last week of May 2026, I brought my 2023 Camry in for a free car wash. While I was waiting, the woman who had been my salesperson in 2023 came by and said hello. TBH, I didn't recognize her, but my memory isn't so good after age 70. I told her that I was just here for a wash, but was thinking about an electric car replacement for my wife's Subaru 2016, since we had just gotten solar panels on our home. She showed me bZ and I asked if I wanted to drive it. As my Camry was not out of the wash yet, I said sure and went for a drive. Then they wanted to sit down and sell it to me. I said no, I was just here for a car wash and just was talking while waiting for the car to get washed. Also, I would have to consult with my wife since it's would be her car, and I don't even know if she wants to give up the Subaru. They asked me if I wanted to drive the car to my home and have my wife look at it and drive it. I called her, got her OK, and I said OK. She did like the car. Then we came back and again the pressure was really high to buy it right then. I told them that I didn't research this at all. Normally prior to buying a car I would look at reviews, find the dealer's invoice price, find trade-in values for the Subaru, and when my research was all done, I would come in in the last day of the month, which is when dealerships bargain the most. Despite all that, the next thing I know I was in the room with the person to do the sale. Perhaps I could describe her as a very effective salesperson. Or, someone who was took advantage of a 73-year-old whose judgment and executive function may not be as good as it used to be. I never knew what the dealer's invoice price was. I didn't know until later what the Subaru trade-in would be on Edmunds or Kelly Blue Book. When I walked out, I couldn't have told you what the cost of the car was that I just purchased. Normally there are some negotiations back and forth, and the salesperson has to go back to the manager in the rear. The only such thing was her asking if there was anything she could do that would sweeten the deal. I said how about extending the warranty on my 2023. She said she'd never heard of extending the warranty on a different car then the one being purchased, but the manager approved it. We never talked about invoice prices or military discount. All in all, I'm happy with the car but just not happy with the sales experience On another issue, the bZ has a lot of display options. I think that Toyota should have an expert in operating the car sit down with you for 20 minutes and go through important operating issues. Of course, it's all in the manual. But it's a big manual. One of the things that they should have warned you about, but didn't, is that a Li-ion battery should not be charged to 100% routinely. Just like in cell phones, which tells you that you should charge only to 80% most of the time to maximize battery life, the charge on the traction battery should be kept between 20% and 80%, except for the occasional long trip where you need to charge it to 100%. This is not noted prominently anywhere. I research it online. I called the Toyota service department and they had no idea if limiting the charging to 80% was recommended, nor how to limit the charging. I found it in the manual and you can set the charge limit to 80% or whatever you want. They need to have somebody sit down and take you through the car everything from charging issues like this, to adjusting the height of the tailgate, to customizing the seat and mirror positions to the two drivers using both facial recognition or keys.

Michelle and her Manager / Owner?? assisted our daughter purchase her first car. They were…read moreprofessional and helpful.

I am a cash buyer with no trade. I sent them two emails…read moreexplaining my buying facts and requesting a out the door price. They did not answer either email. I can not talk on the phone due to medical a problem. I think this is a VERY poor to due business!

Giving this dealership 1 star is disrespectful--I wish I could give them 0. This is the worst…read moredealership I've ever dealt with. Many people warned me not to go there, but I didn't listen. They deceived me into buying a damaged Mercedes. From the very first day, the vehicle had problems. It came with a broken light, the oil hadn't been changed, the tires were completely worn out, and the check engine light comes on every single day. If you can avoid this dealership, do it, because you'll only waste your money. My salesperson was Felipe, and he is the worst and most dishonest person I've ever met. This entire dealership is disgusting. DO NOT GO THERE unless you want to lose your money.

We bought a beautiful AWD red transit van, a definite unicorn of the cargo van world for a…read morereasonable price. The owner Alex and our salesman Gabriel were very open to negotiate our trade. We did due diligence and they printed off the VIN information which matched what we looked up as well. This dealership is on google with a 4.2 star reviews average so when we looked here on Yelp we were baffled by the 2.2 star. We almost didn't come out to look. Certainly happy that we did .... Thanks again to Alex and Gabriel!

My boyfriend bought a 2026 Ford STX from Elder Ford of Tampa and even though buying a truck can be…read morestressful, Corey and Tina made the process so much easier. They kept working with us and matching our price until we got an amazing deal. Huge thanks to Corey for the great customer service and Tina for making finance simple and smooth!

Lied completely! My daughter drove 2 hours for them to try to tack 4000 in fees to make the deal…read moreworse than the one she had

Josh Johnson made my car-buying experience incredibly easy and stress-free. From the start, he took…read morethe time to listen to my concerns, wants, and needs, and worked hard to help me find the perfect vehicle. The exact car I wanted wasn't available at the dealership, but Josh quickly arranged to have it transferred, which I really appreciated. Throughout the process, he was patient, knowledgeable, and never made me feel pressured. As a woman buying a car, I was especially concerned about feeling taken advantage of, but Josh was honest, transparent, and made me feel comfortable every step of the way. I couldn't be happier with my purchase! This is my second Honda, and thanks to Josh, it was my best car-buying experience yet. I highly recommend him to anyone looking for a new vehicle and will definitely be returning for future purchases.

I rarely leave negative reviews, but I feel it's important to share my experience…read more I was shopping for a 2026 Honda Civic Sport Touring Hybrid and spent several days working with Tampa Honda. I was quoted $32.6k out the door on the exact vehicle I wanted. After I followed up, the sales manager, Cody, told me the price had been quoted in error. To his credit, he said the dealership would still honor the price because it had already been offered. The only thing I asked for before making the drive was a buyer's order or itemized quote so I could review exactly what I would be paying for. I wasn't asking for a lower price or trying to renegotiate the deal. I simply wanted the agreed-upon numbers in writing before making one of the biggest purchases of my life. A buyer's order is designed to outline the vehicle, price, taxes, fees, and warranties so customers know exactly what they're agreeing to before signing. Instead of providing the paperwork, I was ultimately told the dealership was no longer willing to honor the deal because I asked for it in writing. That is what made this experience so disappointing. Asking to review an itemized quote before spending over $32,000 should be a common expectation for anyone spending their hard-earned money on a vehicle. Wanting to know exactly what you're paying for shouldn't cost you the deal. Throughout the conversation, I was repeatedly told the dealership values honesty and integrity. Unfortunately, my experience didn't reflect that. Refusing to provide a written quote and then rescinding the deal simply because I requested one felt incredibly unprofessional and left me questioning the transparency of the entire process. In the end, I walked away because I value transparency just as much as price. Based on my experience, this dealership came across as very shady and not nearly as honest or transparent as they want customers to believe. There are plenty of dealerships that understand customers deserve to review the numbers before committing to a purchase, and that's where I'll be taking my business. I recommend you also do the same.