It took 3 hours to plug a tire. They pulled the wheel off at the 1 hour mark. It took 2 hours to…read morefinish the job. Kindly expressed my need for quick service before arriving and was insured it wouldn't be a problem. We were 7 hours away from home with a flat. Everyone is nice, but slow paced. For quick service, dodge them like the plague. Otherwise, they appear to do good work and have a friendly staff.

Rented a Scout last year. Was a great experience. Plan this year to rent a bigger bike.read more

While on vacationing my husband and I made it our business to stop by since we both ride Indian…read moreand belong to a IMRG. The store was well stocked, clean and neat. However the young lady (who looked about 22 yrs old) never addressed me but did my husband who was looking at the t-shirts. I asked her what size of handlebars was on the new Scouts. She said 6 inches. I told her that I rode a Scout Sixty and mine are 8, that they had to be more than 6 inches. She pulled out a measuring tape then said they were 10. At that point I lost faith in her measuring abilities and knowledge of the handlebars and motorcycles. I told her I was interested in purchasing 10" bars. She took us to the service desk where we spoke to the man at the desk. I asked him did they have the 10" in stock. He looked on the computer and said yes. He then told another man to go get it. Needless to say that was our last conversation. They never brought the handlebars out nor did they say a word to us. Of course we walked out after about waiting 20 minutes. Not friendly. Will never return nor will I recommend them.

Very unprofessional staff. I waited more than an hour to talk to somebody from parts. They wanna…read morelie and say they called me in 20 minutes which is an outright lie.

Great Customer Service!! The immediately greeted us when we arrived. We were having issues with our…read moreSeedo GTI and the parts department got right on it , diagnosed the problem and got us back on the water! Thanks Noah Brown for your knowledge and great customer service !

I didn't even want to give 1 star after dealing with the store manager that was very rude to me. We…read morenoticed in our paperwork they sold us a gps for our son's dirt bike that was never installed a year later. The manger proceeds to then tell me that I am stupid and to look on the battery knowing this bike does not have a battery. Then he asks to allow him to install one now. To give a short story on this my husband is not a bike guy or car guy. He didn't realize that we were charged until now when we got the paperwork out to look for something and realized we were charged and never received any gps device. Do not buy from this place or if you do check what they are charging you so you don't get ripped off. Very rude manager that called me names. This is not professional.

Had some work done at service and they got me in and out two times for maintenance, Krista in the…read moreoffice was helpful and patient. Also a mechanic fixed my parking break for free after when I came right back to setup another appointment. Great overall experience.