Had the BEST experience with JG today! Not the best circumstances but he (and his manager Rob) went…read moreabove and beyond to help me leave with a car I love. Super grateful and will be referring all of my friends and family to JG for the foreseeable future

I went up last Wednesday looking for a new car. I didn't know what I would find and expected to…read morefind another pushy sales men just trying to make a quick sale. This was not the case. I met Jake who was very kind, patient, listened to what I wanted, could afford and showed me around to what I was looking at. I had been looking for weeks and when I had gone to other lots, once the sale men knew what I could afford, they steered me away from what I wanted to look at and took where to what they wanted me to buy. I not only got a car I wanted, I was able to swing payments, add a few extras and walk away happy. If you need a car, go check them out and ask for Jake!

Ryleigh was amazing! Super easy to work with. No high pressure sales tactics. I've got a hook up in…read morethe used cars business now!

Came in to this dealership when my previous and first car was on its last legs. Gilbert lied…read moredirectly to my face several times including how he was a good person who didn't lie to people to get commissions (he absolutely did that to me and probably countless others) and to make a long story short manipulated me into overpaying for a car I hate. Every single day I go to my car I get mad at this dealership for tricking me into buying this piece of shit. This place can go to hell for all I care. If they care at all about their customers Gilbert needs to be fired ASAP.

Came in knowing we wanted to buy one of three cars. Our salesman was great in showing them to us…read more When it came down to actually purchase the car a "mandatory" $699 Protection package showed up on the bill. We balked and were handed off to a "manager" who told us this was mandatory and they could try to get it off the bill but that the person that could do this was in Texas on a holiday and presently unreachable. We walked out and miraculously as we were pulling out the manager flagged us down to tell us he managed to contact contact the guy in Texas and yes it would be waived. Talk about going the extra mile! So we bought. Even with the 15-20 minute diversion of the paint protection package it took about 2 hours. Not bad. As a postscript, when I got home I realized that our email addresses put down on the paperwork were bogus, sparing us the barrage of "congrats on your new car" messages and probably EchoPark's corporate customer satisfaction survey. We liked our salesperson.

Given this place plenty of chances. I'm not sure how this place stays in business- extremely…read moreoverpriced, the incompetency is off the charts, the customer service is horrible, and no one seems to know what's going on. The recall department is the worst part. Avoid this place at all costs and go somewhere else.

can not seem to edit my review but want to update... they did take the car back from the buyer but…read moredid not return her money and are actively trying to sell the car with her still holding the temporary tags.. they offered a swap but the options are 800 dollars less and have check engine lights on. still hoping they will fix the situation but I will update if I can... please make sure if you buy off marketplace.. this car is still for sale while registered and sold to the buyer.

they sold a car to a single mom with three children that did not even get her home and won't…read morerespond back or take the vehicle back......

Quite honestly these gentlemen at this shop saved my jeep! After the theft recovery, I reached out…read moreto the owner Chris. He listened to my horror story and without making any promises he told me they could make it better than it was. It is truly a blessing that anyone wanted to help. Wayne brought my jeep into his secure shop, he began with the ignition and then just tackled one thing at a time. The jeep was covered in spray paint and he was able to remove all the spray paint, he rebuilt the dash board, replaced the carpet, recovered all my seats and replaced my rear seat. So many changes and I couldn't be more grateful. My jeep is in great shape all because of Wayne, he is amazing!

Staff here are pleasant and friendly. They answered all of my questions and were helpful for a…read morefirst-time car buyer. Their vehicles are competitively priced & their 'clearance' sales are some of the lowest I've seen. I also like supporting family-owned businesses because interactions feel more genuine than they do with big corporations. The individuals I encountered at Family Motors seemed genuine and down-to-earth. That large part of Family Motors gets a 5/5. Unfortunately, my criticisms outweigh my compliments. They are incredibly disorganized as a whole, and this leads to miscommunications, lack of clarity on certain issues, and stressful time crunches to meet deadlines. The manager isn't always good with follow-up & what ends up happening a lot of the time is you have to do most of the legwork in contacting him to figure out what's going on/what you need to do. For instance. The car I bought from them has shitty tint on the windows, and before I bought it Chris said it would be removed. The back window is still partly covered with tint & sometimes impairs visibility. He did try to set up a day where I could come in to get it removed, but he just told me when the tint removal guy was coming in & didn't specify it was a personal appointment made for me at that time, so I thought I could go in at any point that day to get it removed. He made the appointment for 9AM, so when I showed up around 2PM the removal guy was long gone. But, more on their inherent disorganization... My biggest issue I've had with them is they almost f**ked me over on a car loan. I bought a cheap used car from them & applied for a car loan through Family Motors because I'm broke AF. I was accepted by PPCU so I had to begin filling out paperwork with Family Motors to send to PPCU. My loan cosigner is my mom, who lives 1,000 miles away. Obviously, when you have a cosigner on a loan, you need their signature on the paperwork as well. The manager's daughter helped me fill out the paperwork. I gave her my mom's address, confirmed it several times, and it was printed at the very top of the paperwork in plain sight. The deadline for the first loan payment was in 3 weeks so I was constantly checking in with Family Motors wondering when they sent the paperwork to my mom because I didn't want to have a late payment in my record. Each time I checked back with Chris, he would tell me to just check back with PPCU later as they were obtaining the required signatures. The days were drifting by, the deadline was getting closer, and I still heard nothing about paperwork. Then, my mom's paperwork was accidentally and rather carelessly sent to MY address. Normally, this wouldn't be a big deal to me, except this 'little' mistake ended up delaying the paperwork for another week & making me late on my first loan payment... Thankfully, PPCU was very understanding; I explained the whole situation to them & was contacting them on a daily basis about updates/whether or not they received the loan paperwork. They took note of my initiative & responsibility, and didn't penalize me for my late payment. I was more on top of things as a consumer than the business manager was. Interestingly, Family Motors didn't tell anyone at PPCU that the reason the paperwork was delayed was because they screwed up & sent it to the wrong address... Did Family Motors expect me to take the fall for their mistake?? Anyways, after I told PPCU this tidbit of information, they had to contact Family Motors because they basically admitted to me they had no idea what was going on. Everything was up in the air & chaos ensued until things were finally sorted out. In summary, Family Motors has the potential to be a great business. Both Chris & his daughter were humble, flexible, & good-natured, and that's half the battle right there! Good customer service is hard to find but I think Family Motors truly strives for that. All they need to do is get their shit together & keep a tighter ship.

I have purchased multiple parts from this auto recycler. Both experiences were GREAT!!! I needed 2…read moredoors for my Jeep, they had the exact color and model I needed. Did NOT gouge me on the price. Second purchase was a complete bed for a Ram Dually. They knocked off some $$$. The best part was they accepted several payments for the purchase. The Chinese Communist Party virus (Covid-19) hit our budget hard and Ethan worked with me. When I came to pick up the bed, they loaded it on my trailer and secured it. These guys are ethical and fair. I drove a round trip of 250 miles to pick up my parts. It was worth the trip, totally.

From the owner: Welcome to A1 Auto & Truck Recyclers, your trusted partner in automobile salvage, located in the…read moreheart of Penrose, CO. We specialize in providing high-quality recycled auto and truck parts to help keep your vehicle running smoothly and affordably. With a commitment to sustainability and customer satisfaction, our expert team ensures you find the right parts for your needs. Whether you're a DIY enthusiast or a professional mechanic, A1 Auto & Truck Recyclers is here to support you with an extensive selection, exceptional service, and eco-friendly solutions. Drive green, save greenâ€"come visit us today!

We were traveling and had serious issues with our Dodge truck. This dealership in Colorado Springs…read morewas able to get it fixed in one day! And it was a lot. They had to get two parts from Denver and were still able to get it back to us at 5:00 the next afternoon. We can't say enough good things about AutoNation Dodge RAM Colorado Springs! Mikyla was our service tech and Luke was the diesel mechanic who worked on the truck. Mikyla kept us informed throughout the process. They even sent their shuttle to the RV park (about 40 minutes away) to get us when the truck was ready. They are awesone at taking care of travelers in emergency situations!! What happened: The fan clutch was freewheeling and therefore not engaging, so the truck was running hot. That also had messed up the thermostat, so they replaced it and coolant. They changed the oil because it had gotten hot as well. They cleaned/checked the fuel system. And they replaced the upper brake light (on the cab) that we didn't realize was burned out. Also, on the way to the dealership yesterday, just after an unavoidable really rough patch, my husband heard a grinding, then the dash showed a code "check the 4-wheel drive system". Turns out, the front-axle actuator broke, so they replaced that too. We are so appreciative of the care and concern for us by the service department!

I had my 2021 Ram 2500 Diesel listed on Facebook. Got nothing but dealers calling me on my personal…read morecell number at all hours. I got a text from Brian Espinoza and he offered a fair trade in price, and found me a new 3500 long bed that I was looking for with all the features I wanted. He presented the deal, and the new truck was a outstanding low price, I agreed. I drove down from the Denver metro and they did exactly what they promised. They kept their word, and had the new truck all detailed, full of diesel, and ready to go. I wrote a check and they played NO GAMES, with me and I would definitely buy from again. They restored my faith in auto dealers. Very good experience.