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    Autozone

    5.0 (1 review)
    Open 7:30 am - 10:00 pm

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    6 years ago

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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (1 review)

    I went in the evening of July 23, 2026 to get my battery checked when my car wouldn't start without…read morea jump. The dude in there (not Paul but the other guy, Paul is awesome) was incredibly unhelpful. First he asked if it was raining, which it was a little. He told me he can't take the equipment out in the rain. I asked if he could if I held an umbrella. He said yes, grabbed the tool and followed me out to my car. I popped the hood, he checked the battery, showed me the screen that said "low charge" and told me it just needs a charge and that I should drive it around. My dude, I drive my car around all the time! He did not check to see if it was an alternator problem or what the charge is when the car is running, starting, or any other diagnostics. My husband, who is traveling, walked me through checking whether it's a battery or alternator problem using his DCV reader at home. We discovered it is the battery and that I need a new one. The next morning my car would not start again, so I jumped it and took it back hoping it was a different guy there this time. It was, so I asked him to replace my battery and had to spend 5 minutes convincing them that it's definitely the battery and even then the guy didn't want to do the install because he didn't know how to reset the computer. I told him I've taken the same car to Auto Zone before and they did the job with no problems. Finally I said, "I'm spending this money somewhere today; either here or there. If you don't want to do it I'll need a jump to go spend my money there." He finally agreed to change the battery. During the install he complained about not getting paid extra for installing the battery. At the end he held his hand out and said, "$80." I shook his hand and said, "how about a firm handshake for doing your job?" Seriously, the complete lack of help at this place is astounding!

    From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

    Autozone - autopartssupplies - Updated August 2026

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