I have had my CRV repaired there twice. Each time I bugged the heck out of them with questions and…read morephone calls. They were courteous and never acted annoyed. I was very clear about my time frame and the work was done as promised.

Had my mothers car for three weeks and took advantage of her. Charged her $3100 to change blend…read moredoor actuator and motor. She had to go down and raise hell to get them to fix after three week and within two hours of her raising hell it was fixed. Doing this to an elderly woman on social security is unacceptable. Then have the nerve to ask her not to leave mad because it was bad for business.

customer service is top notch, had trouble with getting warranty for a battery taken care of at…read moreHebron , took it to the Heath store and got the battery replaced in no time. Very helpful and professional service at Heath, avoid Hebron

Kind of a long story. Purchased a headlight bulb at the Newark store. A week later went to install…read moreand it was the wrong one. I live about 30 min away, but was going to be in Heath, so stopped to return at that store. I couldn't find the receipt, so that was the first issue. Let me be clear, the young lady helping me went out of her way to swap them out despite the fact that I didn't have a receipt and their stores apparently don't "talk" to each other. Second issue was I had no DL with me. It had not been given back to me when I had to present it at the shooting range a few days previous, and I didn't realize I hadn't gotten it back until I needed it. She got her manager to come help. That's where my issue started. I appreciate he helped me out and did the exchange despite the fact I had NOTHING I needed. I was appreciative when he informed me he was going against procedure and in the future I would need my DL for a return. I told him that like the majority of folks, I carry my DL with me at all times, and explained why I didn't have it. In my mind, at that point the transaction should have been concluded and we all move on. But he starts it up again about having my DL. I said I've already explained to you why I didn't have it. Then he tells me not to get mad, and does his DL speech again. I said well actually I AM getting mad and started for the door. He said something about taking care of me, and I responded with yeah, after making sure you slapped my hand. My point is this. If you are really concerned with GREAT customer service, then explain your policy, and either help or don't help. Simple as that. But if you decide to help, then do it with courtesy, and don't presume to continue to lecture your customer, THEN tell them not to get mad. Bottom line the only reason I was there in the first place was due to one of their employees selling me the incorrect bulb. Again, the young lady who first waited on me was really nice and helpful, and I have no issue with her.

Quick and painless, the only people I trust to change my oil. It's hard to beat for the price too.read more

Had an oil changed, they did a good job and got it done pretty quick. They were professional and…read morefriendly.

We have used Yonkers/Mid City for years and my parents did as well. I have never had a problem with…read morethe work and the staff is professional although busy in my experience. As far as the owner having a bad day on another's review - I am sure he has earned it after 40 years. I can't imagine how body shops, insurance companies have changed and glad they are still in the community providing quality work. I will always use them as my go to and now my daughter is a new customer at 17 years old.

Reasonably priced. Quality work had bumper replaced on VW Jetta. Looks like new gave me a…read morereasonable timeframe and delivered.

I do not recommend going to this shop. I went to this local shop to get my car worked on. I go in…read moreand ask them if I order my own parts if they would install them and the guy behind the counter raised his voice and said what you can't read? So I asked where do they order their parts from ? And once again the guy raised his voice and said what the F#$K does that matter? And before I could ask him how much he would charge to order the parts and put them on, He yeld at me the get the F#$K OUT!!! I was like excuse me. And he said don't let the door hit you on the way out. This is the RUDEST mechanic I have ever talk to. Do not go here

I have no complaints about mike or his crew.. I have taken…read moremy last 3 cars there for several different repairs.. They have always been very reasonably priced and have never tried to convince me i needed more work than i really did (age old shop scam)... In reality, they've done the opposite and talked me out of spending money for work that didnt need done (ex: i asked them to put new plugs in while having something else done, he said he would if i insisted, but would feel guilty knowing that my plugs were perfectly fine).. I really appreciated that as im on 'fixed income'.. So nice to know there's still people out there that can see customers as other people and not just dollar signs :) I give a full 5 stars and will continue using them as my primary mechanic for as ling as they're open, and I'm still living in town :)

I decided on City Tire based on the price of the tires. Little did I know that the aggravation that…read morefollowed would negate the price. I had to pull the wheels off for other repairs about 2 weeks after installation. The lug nuts were installed so tight I couldn't break them free even by standing on a 2 ft breaker bar with a cheater pipe slid over the handle. I took it back to let them deal with it and watched to ensure that they tightened the nuts by hand to torque specs. Fast forward to this last weekend. I pulled the wheels to rotate the tires and the lug nuts would not thread back onto the studs. They tightened the nuts so tight the first time that they either damaged the threads or stretched the studs. Well over a hundred bucks later, I had to replace all the studs and lug nuts to remount mt wheels. I'll pay 500 dollars more for tires before I ever go back to this incompetent cess pool.

Best and Cheapest place to get tires in Zanesville. Great service and patience. I'll be getting all…read moreof my tire here from now on.

Referred by Heather @ Joe Buckeys. They did a great job replacing my transmission & detailing the…read moreauto after. Pleasant people; explain well & look out for your wallet. Id recommend to any lady or senior looking for an honest place.

I have had a long moment with my car lately. One thing after another. Someone told me that they…read moretook their cars to Y- City Automotive. I needed a wheel bearing, I called in the morning and they were able to fit me right in. They showed me what needed fixed, explained how they would fix it. Going back for some other things soon, I know they will take care of it well, quickly, and reasonably priced.

Dave and his team fixed my BMW from a recent accident and it's like brand new again! Incredibly…read morehappy with their service, how fast they worked, and customer friendliness!