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    Avalon Pet Services

    5.0 (2 reviews)
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    Services - Avalon Pet Services

    Dog walking

    Pet sitting

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    Lucky Pet at Home Pet Services

    Lucky Pet at Home Pet Services

    (10 reviews)

    I found this pet sitting service after getting recommendations from another neighborhood app…read more Several neighbors raved about them. They say they are ex-EMTs and I have two cats, one with a respiratory issue that requires a daily puff from an asthma inhaler. So pet sitting is a very necessary need for us when we go out of town (even for a night). When I contacted them, Gary (one of the owners) was nice and explained everything and seemed comfortable with the inhaler. We schedule a meet and greet and they never showed. Gary said it was tentative (I didn't get that impression when scheduled) and rescheduled another one. Both Gary and Kathy (the other owner) came to that meet and greet and we discussed the puffer and our needs and felt like we were on the same page. We did a road trip in May and they took care of the cats with daily 30 minute visits for a week. Actually, I scheduled ONE daily 30m block everyday that week, but they actually came multiple times a day (and night). Now, they didn't tell us in advance they were doing this. They didn't ask if that was OK and I had to call while on the road to figure out if there was and issue (they only did the daily report once so I had no idea and no other communication happened unless I called). I have doorbell cameras and pet cameras, so I can see if/when someone is in the house (all fully disclosed before service). They assured me all was fine and they just wanted to do extra checks on my asthma cat. OK....It was odd, but the cats were getting attention & meds, so great. When we got back lots of stuff was out of place and lights were on, which wasn't great, but all was fine so we thought we will try again. A couple months later I booked a daily visit for one day we were gone overnight. THEY NO SHOWED. They did not call, message or email. They did not answer any of my emails or messages. They have a portal and I can see Kathy (the owner) was schedule to come and did not. They STILL have not acknowledged any of my messages (it has been 5 days). My asthma kitty had a few episodes after the missed dose - which sucks. I just can't understand such a cold hearted and completely unprofessional company. These people seriously have a problem and should not be in pet care.

    The individuals in this business do not know how to connect with cats. One of my cats was so…read moretraumatized by the lack of understanding and neglect that he started hiding from people who came into the house after one pet sitting experience. I have had to hire a behavior trainer to help him overcome his fears of people coming into our home. Promises were not kept and notes are not taken. The individuals may have good intentions although there is a disconnect and lack of care that is alarming.

    Avalon Pet Services - pet_sitting - Updated September 2026

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