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    Mountain View Pet Lodge

    5.0 (5 reviews)
    Closed 7:30 am - 5:30 pm
    Updated 2 months ago

    Services - Mountain View Pet Lodge

    Pet boarding

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    5 months ago

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    2 years ago

    Great service. Wonderful with pets. Highly recommend. I've used their services many times and will continue to do so with confidence.

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    7 years ago

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    6 years ago

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    10 years ago

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    Dog Gone Day Resort and Kennel

    Dog Gone Day Resort and Kennel

    (3 reviews)

    MY SIBERIAN HUSKY DIED WHILE STAYING AT THIS THIS BOARDING FACILITY!! DO NOT BOARD YOUR PET HERE!!…read moreI boarded my two dogs here over the Labor Day weekend in the 11x13 AC luxury kennel. I thought my dogs would be well taken care of as it appeared to be a very nice boarding facility. I received a call on Monday, Labor Day that my dog was having a seizure. My dog has no history of seizures and was perfectly fine when I dropped her off. The staff provided very little information and kept informing me that they didn't know what happened and that they weren't a vet and couldn't answer any of my questions. So I asked them to send me a photo/video of my pet as I was out of town and couldn't figure out what was happening. An hour later they send me a photo after I called several times to get an update. The picture, which they said was taken just before they took her to the emergency hospital in Colorado Springs, shows a picture of my dog clearly already dead. They later inform me that my pets were not in the room I reserved for them and instead they were in the 4x7 cramped kennel in a room full of other animals. This was not my reservation and not what I agreed to. Apparently, the staff took it upon themselves to move my pets to a 4x7 kennel instead of what I had reserved. There was no communication from the staff the entire weekend, they did not call me to let me know there was an issue with my dogs or that they were going to need to move them to a smaller less accommodating area or that they were going to be making changes and deriving from the boarding arrangements I thought I had agreed to. They did this so they could strap the water bowl to the door due to their LIMITED HOURS of leaving pets alone on the weekends and because they knew they wouldn't be there, wouldn't be checking over the holiday weekend. Over labor day weekend they were left alone for 3 consecutive 17 hour periods over the 3 day weekend, leaving them from 3:45p until 9am the next day. There was only 1 water can strapped to the door not 2 due to there being 2 dogs. They want you to think your pets are enjoying the luxury boarding they advertise when in fact both my dogs are sharing a cramped 4x7 stall and did all this without notifying me or asking me if it was okay. We were told they would be in a "luxury room" with "AC" that I feel is used as a marketing tactic to lure you in but they take it upon themselves to change your boarding reservation without your knowledge or consent. The kennel they placed them in also allowed them to see other smaller dogs located across the room, further adding to my husky's anxiety! Per necropsy report performed by a pathologist at CSU, my animal was observed and had very noticeable signs of dehydration due to her severely sunken eyes into the back of their sockets! Lack of access to water, coupled with being in a cramped space in a stressful environment surrounded by other dogs during a heat wave ultimately lead to my dog overheating and having a heat stroke/seizure. I share this story because I don't want the same thing to happen to someone else or their defenseless pet. After this experience I have lost all trust in places like this. The owners of this facility were not present when I came to pick up my other dog and have not offered condolences or an apology regarding my loss. They simply just called me and left a vm to find out information from the necropsy so they could fill out a report for their records. I feel if I had not boarded my dog here that she would still be alive today. I am absolutely devastated that my best friend, companion and sweet girl Mya of 15 years was treated this way and passed away before I could get home to comfort her and say our goodbyes and I will have to live with this thought the rest of my life. She was made to suffer in her last moments by this boarding facility's neglect and cruelty of not providing her with the basic necessities required to keep her alive and I honestly don't know how the people who continue to own and work at this facility can sleep at night, because I sure don't.

    Actually I was so disappointed, they closed their doors. I never received notice they were going to…read moreclose for good until I needed them, that's how I found out. They were Awesome, so sad they chose to do that! My dog liked going there.

    A Country Canine Resort

    A Country Canine Resort

    (11 reviews)

    My dog has gone here for almost 2 years, so naturally when he was bit I at least expect the staff…read moreto care about my dog or care about loosing a client. My dog was bit on a Thursday, I received a call letting me know it was a small scratch, it was NOT a small scratch. I called Friday and was told a manager would call me back. They did not. Today Monday, my dog is swollen, even while we cleaned the wound daily he was infected. I called again, finally the manager speaks with me. Does not apologize, just agrees that the bite was not a small scratch. I asked for the dog that bit my dogs date of vaccination, the manager Erin, did not want to provide I am now at the vet who asked for the exact same thing, I let him know they wouldn't provide me with this information. He called Erin and she once again refused to provide the date of vaccination. The vet is now calling Animal Control so this information can be released. I am so disappointed with the way they have handled this situation. A daycare is supposed to take care of pets not neglect them. !!!!DO NOT TAKE YOUR PETS HERE!!!!

    Do NOT take your dogs to country canine resort. I've had my dogs there a few times in the last…read morecouple months and I finally decided I'm not bringing them back. First I paid extra for the cabin because they advertise that you can keep an eye on your pet. That's not true though, the cameras are only up from 10-2pm. Second, my puppy was bitten in the ear while we were gone and I was only told about it upon pickup- it had happened a full week earlier. He still has a scar from it. They leave at 5-6pm, and don't come back until the following morning at about 7am. (I was told this by a staff member.) Which means nobody is there to let the dogs out to potty. My dogs shredded one of their beds, which is something they never do, and the other was covered in urine. I am having to retrain my younger dog because now he thinks he can pee on his bed at night instead of asking to be let out. He's 18 months and has been completely potty trained for over a year. I'm so disappointed and frustrated in their lack of care. It was hard enough to leave them but I thought I'd chosen a place that would genuinely care for my dogs. When I told them I wasn't happy with these issues, repeatedly, they just nodded and moved on to the next person there. I feel duped and like my dogs were neglected. How can a professional pet care center leave dogs in a kennel for 13+ hours?! I've worked in pet care for a fantastic company and this would NEVER have happened there, in a million years. Very disappointing. I would stay away!

    Humble Paws - Coco Learning "Stay" during her pick up drop off program!!!

    Humble Paws

    (2 reviews)

    We cannot thank Manny and Kelsey at Humble Paws enough for the incredible work they've done with…read moreour dog, Marcus. Before working with them, we were struggling with his intense fear-based aggression--lunging, snarling, and snapping at strangers, even after repeated introductions. It was heartbreaking because, at home, he was a loving and well-mannered companion, but out in the world, his anxiety made everyday activities stressful and unpredictable. After spending six weeks with Manny and Kelsey, Marcus has made an unbelievable turnaround. He is now able to be in public without lunging, growling, or reacting aggressively. He is calmer, more confident, and better equipped to handle new experiences without fear. While we never expected him to become a completely different dog, he has truly become the best version of himself--happier, more at ease, and able to meet life's challenges in a way we never thought possible. The team at Humble Paws didn't just train Marcus; they understood him, worked with his needs, and gave him (and us) the tools to succeed. Their patience, expertise, and dedication have been life-changing, and we are forever grateful for the progress they've helped him achieve. If you're struggling with a reactive dog and wondering if there's hope--there is. We wholeheartedly recommend Humble Paws!

    If you have a stubborn pup that needs training, bring him here!! We tried two other places before…read morestumbling upon this gem, I regret wasting my money. Wish I would have just came here first. Manny is an amazing trainer and my pup loves him, he would get so excited to go to training everyday or as we call it "doggy school." Manny specializes in aggressive breeds, and while most places would have turned us down, he welcomed us with open arms. He truly cares about dogs and does not want any to be given up or put down bc of behavioral issues. I highly recommend humble paws, you won't regret it!

    Camp Bow Wow Colorado Springs East

    Camp Bow Wow Colorado Springs East

    (68 reviews)

    Camp Bow Wow East has been incredible for my dog, Bella! Tristan is wonderful with pet parents,…read morescheduling and everything else he takes oversees! Kelsy is a groomer with skills, she's thorough and she remembers her clients. I've never been anything less than impressed! The building is always clean and the cameras are always working. Thank you for a place I feel my fur baby is safe and protected from the time I drop her off until I pick her up.

    I've held off on leaving this review in hopes that the owner of Camp Bow Wow would reach out to me…read moreas promised. He never did -- which says everything you need to know about how this place is run and how little they truly care about the dogs in their care. On May 10th, I dropped off my 4-month-old golden retriever puppy, Doug, for daycare. Around 4 PM, I got a call from a staff member named Anna saying Doug had been injured while playing and was bleeding. She said I "may want to take him to the vet" but left it up to me. Naturally, I was shocked and immediately asked, "Is he okay? What happened?" They said his gum was punctured while playing with another puppy. Okay -- accidents happen. But here's the kicker: this happened at NOON. They waited FOUR HOURS to tell me my puppy was injured and bleeding. That is completely unacceptable and irresponsible. I asked why there was such a delay in notifying me. Anna -- who had just gotten into work -- apologized and said her manager was present when it happened but chose not to contact me. Let me be clear: I am trusting you with the care of my young puppy, and when he gets hurt and bleeds, you don't even have the decency to call me immediately? I was livid. Not only was this dangerous for Doug, but it also put me in a horrible situation because my regular vet closes at 2 PM on Saturdays. Instead of having the option of taking him to our trusted vet, I was left with the much more expensive and time consuming (who wants to make their nervous pup wait hours at a vet?) option of an emergency vet -- all because they didn't pick up the phone. I told them I'd be right there (I live 5 minutes away), and as soon as the manager found out I was coming, she left. No accountability whatsoever. Anna was amazing -- the only bright spot in this disaster. She was sincerely apologetic and even admitted they've had ongoing management issues. She told me the owner, Nick, would call me on Monday and even offered to cover vet bills if I took Doug to their preferred vet. That call never came. The next day, I got a call from Sienna (I believe that's her name), who apologized for not calling sooner and for leaving before I arrived. She claimed the delay was due to her "reviewing the footage" -- which is a terrible excuse. I made it clear I didn't care how it happened, just that someone should have told me IMMEDIATELY. She agreed she had no excuse but still managed to shift blame by saying Doug was playing more roughly than the other dog. He's a puppy. They play rough. That's expected. Don't try to blame a puppy for your negligence. Again -- this isn't about the injury. Accidents happen. I completely understand that. What I don't understand -- and won't accept -- is the complete lack of urgency, transparency, and responsibility. I spent the weekend flushing Doug's mouth, cleaning up blood, and watching him like a hawk because you failed to do your job. Luckily, Doug is okay -- his regular vet advised us to monitor him closely, as antibiotics are not ideal for such a young puppy. But the real issue? Not only did Nick, the owner, never call me -- even after being told I was expecting it -- but I haven't heard anything from him to this day. I did get an email from another staff member asking how Doug was doing, and I responded that he was better but never heard back. No accountability. No follow-up. No professionalism. It's heartbreaking because Doug loved daycare. He had so much fun and would get excited every time we pulled into the parking lot. But thanks to this experience, we can no longer trust anyone else with his care. You've completely ruined that for us. And you've also lost what would've been regular business -- we had planned to use your grooming services and board Doug for an upcoming trip. Not anymore. To top it all off, if you watch the live cameras, you'll notice that most of the time, the staff is just sitting around chatting -- not watching the dogs like they should be. Extremely disappointed, furious, and heartbroken. Do NOT bring your dog here if you expect them to be well cared for. Because if something goes wrong, you may never even find out -- until it's too late.

    Mountain View Pet Lodge - groomer - Updated July 2026

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