Great place to go if you need some quick medical care. The staff is really nice. The emergency door…read moreon the north end of the building is always open.

What the hell. My daughter and I have been waiting over three hours on 11/3/24. She has a 2 year…read moreold with a ut infection and I'm sick. It shouldn't take 3 plus hours to get a room to take care of your patients. My daughter was crying everything she peed. We had multiple people who needed help and there seemed to be no concern or rush to take care of us. I guess nextime we will go to paynesville since they may be faster and care more. The staff should be more concerned about their patients because it's our insurance paying their dam paychecks and the bills of this hospital.

From the owner: Rice Memorial Hospital is a full-service 100-bed regional facility providing a wide range of care…read more The hospital houses a birthing center, hospice, emergency room and more.

I feel like writing this review in an attempt to normalize shaming hospital services the same as…read moreany other customer service. And let me preface this, not with some political statement but an appeal to compassionate healthcare and the old ways of hospitality. My family has had emergencies come up in Southeast Asian hospitals and American hospitals, and we wonder why our Us healthcare system has lost touch with the fact that as much as emergency room services are for public access, they are still more importantly, customer service institutions. And the US is grossly inept on the economics of service to the customer first of all, over anything else, this is the true meaning of free market capitalism in healthcare. First of all, upon arriving to our local ER checkin two staff are unable to assist more than one visiting patient/customer, while my family member has a significant cut to the finger. Second, after getting to a room to address this profusely bleeding finger with possible nerve damage the first medical staff met are possibly nurses and they are pleasant and quick to sponge wash (my family thinks that they didn't even use antibiotic saline solution to cleanse it) the cut and reapply good clean gauze and pressure. However they both leave the room for the provider, when in Southeast Asia and classical American medicine one would have stayed with the patient to relieve them from holding pressure on the wound themselves. Third when the doctor arrives in the room, they seem a bit too aloof and inconsiderate, they answered our questions well enough and placed a clotting pad on the cut, but forgot to advise us of the complications with potential nerve damage in the finger, when care standards clearly advise them to give proper advice and consent considerations. My family member took the pain so well that they didn't ask about it at all, but even so this should have been one of their concerns considering the nerves present in the fingers and how we might follow up with a family doctor later. Our experience in Southeast Asia before had been such that the staff just seems to float around the room knowing exactly what to do and give more compassionate attention to their patients/customers. The final thing they missed at Prairie Lakes is that neither the doctor or the nursing staff placed antibacterial/pain solution before wrapping a bandage around it and neither washed up the rest of the blood on my family member's hand afterwards, This would be standard before private healthcare surrendered to government officials and the service mindset of the government took over American healthcare but is also standard in other countries today. So overall, the US healthcare we received last night was that they missed washing with saline solution, they missed application of antibiotic under the bandage, they missed cleaning up the patient before discharge, they missed on customer service and attitude, they missed on neglecting to use a better acelity non adherent net gauze dressing on the injury, and they missed on dietary advice against pickled foods that may cause pus to form on the wound, they missed on advice to cleanse everyday, and missed on other pertinent issues relating to recovery and dressing/wound care. And what all this poor service will cost? Who knows, I may update with billing later but you can be sure I won't be happy with it! If we can have more people with genuine concern for the customer in healthcare and post more honest reviews, this may just be one way to start the improvement process in our healthcare system. if we had government divorced from the customer service side of healthcare and instant review feedback that Hospital admin actually listened to that would alone improve things greatly. Another thing would be to address the difficulty in the patient-doctor relationship that exists in our current healthcare industrial complex that forces other healthcare institutions to surrender to government intervention and financial aid due to the government takeover of healthcare over the last few decades. Peace and God's blessings be with you all, and while we appreciate their efforts, we will pray that they will become free to practice real medicine.

I would have given 5 stars if they had immediately given me a bucket of ice like I begged when I…read morearrived with a broken wrist...oh well. As the pain increased I got the incoming paperwork done, with gritted teeth... Her Question: have you been admitted to this hospital before? My Answer: Yes, when I was seven years old. My Question: Am I in the system? Her Answer: no. More gritted teeth and more questions... Nurse was great, x-ray tech (on call July 4th weekend) made it there quickly, and the doc was somber but friendly and efficient. Got to peek at my wrist fracture and chip on an iPad. Would have been way more enjoyable without the pain, but then I wouldn't have been able to give this review...

Great hospital in a small town atmosphere. The staff are caring, and dote on you as if you were a…read moremember of the family. You would not expect a hospital cafeteria to have good food, but this place actually has a contract with a company that makes GREAT food! I was so impressed. For example, when I was there, they had a pumpkin spice soup, oven baked chicken with mashed potatoes and steamed summer squash on the side. Seriously? The nicest thing about it being a small healthcare facility is that you get to know the staff, almost like family.

In my 5 years of being a CNA, I have never been so unimpressed with the professionalism and…read morecommunication skills at the Brookview Manor. I really enjoyed working with most of the residents, however, most of the staff were to preoccupied with their own lives to give the care that is necessary for any long-term care environment. For those looking for a facility to place their loved one, don't be so naive as to fall into the midst of this subpar faculty. Pros: -Food seems to be tasteful (most days) -Despite my views of much of the faculty, many of the nurses are very caring and take much pride in their job. -Charming residents Cons: -Lack major communication skills throughout the entire staff -Very poor administration -Terminate employees' positions as if its a solution to a problem.

We go to the hospital quite often because my 3 year old son has epilepsy and had occupational…read moretherapy there. The therapists are wonderful. They are so good with kids and my son did very well with them. I wish I could say the same for the ER staff. Most are nice enough but they have no clue how to handle epilepsy. They airlift my son almost every time he goes in because they don't know what to do. They act like we don't know our son best. And twice they had him airlifted to the wrong hospital. The last time we were there, it was all new staff attending to my son. They were "concerned" and had child services talk to us because they didn't know anything about my son and didn't trust us when we explained what his seizures are like even though he's been there multiple times. If there were another hospital to go to in the area, I would take my kids there because the staff at RAH doesnt know how to handle anything more than the flu.

From the owner: The CentraCare - Willmar Cancer Center is located on the campus of CentraCare - Rice Memorial…read moreHospital in downtown Willmar. The main entrance is located off of 4th Street SW, near Trott Avenue. Follow the ramp near the Rice Memorial Hospital West Entrance to drop a patient off at the front door of the Cancer Center and park in any of the designated parking spots indicated by the blue Cancer Center signs.

Dr. Eatwell is one of the best physician I have ever had. Clinic is clean and it's not a long walk…read moreto waiting area. The nurses area joyful and seem to really like their jobs.