We were reprotected on GOL due to COPA airlines overselling their flight. We had no issues or…read moreproblems on our flight from GRU to BEL Brazil. I was not happy with COPA but all went well with the alternate flights.

GOL AIR SUCKS!!!…read more This was my first time taking GOL air flight. First the app won't let me check in online so we had to get to the airport early. We used the self checkin counter but when we went to drop the bag, only one of the counter was working so we waited in queue to drop the bag. On my turn, i was able to scan the bag and put in on belt and get the receipt but then belt tripped so bag was stuck there. Since no one was there to help, I had to take the bag out and stand in the queue for good 40 mins to drop the bag that was already scanned. What a stupidity and horrible service. That is not it though. We boarded the plane somehow and then sat in the plane for 75 mins on the runway! So 3 hrs flight took my entire day! I would recommend stay away from GOL air!

Love to fly Aeromexico , however their customer service sucks big time. Everything you call please…read moreexpect 30 to 45 minutes to speak to an agent. Then, when you finally got an agent your call you drop with no reason and them you have to re-start all over again. Other than that, they are great , I flu from California to Brazil recently and had a great time.

I picked up a ticket roundtrip from Sao Paulo (Aeromexico) to LAX for $400. $400! This price…read moreallowed not just me, but my wife to also enjoy Thanksgiving week stateside. On the way to airport, I read all the negative reviews and started to think that I had made a huge mistake. This feeling became stronger when I was told - after using the self check-in computer - that aisle seats were considered "premium" seats. This was only revealed to me as I was depositing my luggage. Outrageous, right? The agent understood our shock, and then waived the fee. She warned that this same courtesy was unlikely to be extended again. That was the only hiccough we experienced the whole travel. The planes were either new (787) or relatively new (777). The crew were both friendly and competent. We departed and arrived safely and on schedule. Finally, the food was adequate. No complaints. I suspect that unhappy customers are far more likely to post reviews here on Yelp than positive ones. This dramatically skews the picture. On the 4 flights I was routed on, I seriously doubt that any of the passengers had reason to complain. Of those hundreds of satisfied customers, I suspect that mine will be the only review to be posted. I for one thought I got a hell of a deal and will definitely fly Aeromexico again -- especially if the price is as sweet as this trip!

Our flight had a layover here in San Paolo , this is a very big airport, we had enough time to find…read morea bar & relax for a bit before our connecting flight to Rio. We had some Brazilian beer & cheese bread, bread was so tasty & the beers really hit the spot after the long travel. There were plenty of options for food & shopping, my only complain would be having the Latam lounge closer it was like all the way on the opposite side & since our time was limited we just couldn't waste the time looking for it. Overall decent airport with plenty of options.

Very clean airport, lots of public seating areas, lots and lots of lounges and food options, as…read morewell as an airport hotel literally inside the hotel. Pretty chill and ideal for connections

Há anos que não pego taxi no aeroporto de GRU. On invés de alugar carro, peguei um táxi da…read moreGuarucoop para ir à São Paulo. Parabéns pelo serviço excelente, carro limpo e motorista simpático.

I really love Guarucoop airport taxi. Arriving at São Paulo's GRU airport, just head past the…read morebaggage claim and outside to the branded kiosk. You pay a flat rate to get to the city (it's R$140 for me to get to Pinheiros), offer the attendant your exact address and then have the ability to pay the full amount on your credit card. If you're lucky, there won't be a line and you can just hop in a taxi, but if it's a Monday around 8/9am, you may have to join the line. The worst I've had was 45 minutes (and that's after landing from an international red eye flight). The pros: you can pay with your card in advance, no language barrier issues, no worrying about whether the driver will take the long route to run the fare, nice and clean cars.