My kitchen faucet broke over two weeks ago, and I have not been able to use my kitchen only for…read moresmall things and have to rinse out the dishes in the bathroom sink. I have called the office and left a message no response. I have gone by the office on two different occasions only to be told the system is down, or they would check with maintenance. I have sent maintenance a message and asked what the status of the repair is, no response. I have emailed management, no response. The staff in the office thinks it is cute and even funny to put people off. I have never seen such incompetency and laziness in my life, the employees are only here for a paycheck and/or reduced rent. I have lived in many apartments across this country and have worked security for some and I know it does not take two weeks to get a part especially when you have Lowe's and Home Depot less than 5 miles away. I finally had to file a complaint with the corporate office, waiting to see if they will respond.

The apartment I have is nice, although you can hear everything going on outside or the apartment…read morenext door. I looked into this complex because it's gated and has a pool... but, The GATE is ALWAYS OPEN. The POOL is ALWAYS CLOSED. And they never inform you at a decent time that the pool is closed they always let you know at the end of the day or not at all. There's always trash everywhere: at the pool, at the parking lots... There's never any parking spots available. Management is nice people but it's all very inconvenient. If i didn't want a gated complex with a pool i would've looked elsewhere for cheaper...

Has some of the best furniture I have seen that you can't get anywhere else 10/10 hands down would…read morerecommend

A fantastic, hard-working company owned by a fabulous couple. Jaime always has such cute furniture…read moreto stage the houses. Her workers get everything in and out efficiently without issues. Prices are reasonable with the amount of effort and thought put into the work you receive. 10/10 would recommend and use for future staging needs.

The staff was nice ... not as warming as you would think they would be considering they are trying…read moreto rent out space.. but for the most part it was not that bad ... we where considering renting an apartment from there

Five Stars without a doubt! I had an amazing experience with Flatz 432 weeks prior to moving into…read morethe state of Texas! Kara B. kept me updated with any changes during the application process and was more than fair and considerate with her communication. The team was friendly, knowledgeable, and efficient. They made the entire process smooth and stress-free. The customer service by ALL staff and managers far exceeded my expectations.Their attention to detail and commitment to customer satisfaction is unparalleled. I was blown away by the level of professionalism and expertise displayed as they went above and beyond to ensure my satisfaction, and I can confidently say that they have earned a lifelong friendship! I highly recommend them to anyone looking for a place of quality living and you are valued as a person.

Cockroaches everywhere in the building. They spray each building on separate times so the roaches…read morejust go around the place. You can leave for a few days and come back to see roaches in the house.. dog poop everywhere. Animals pee on the balcony's and it runs down to the balcony's below it.. I could go on and on about the problems we had with the apartment it's self and with the office staff, but I'm afraid yelp wont let you write a book. Please read your lease and question them when you have odd charges that do not add up.. your lease doesn't say you are suppose to pay( actually doesn't say you need to pay back the 6 weeks free in the lease) back when moving out.. just beware of them.

I've been here for almost two years now... unfortunately. i will not be renewing my lease because…read moreanatole has been going downhill tremendously this past year. everyone here pays a good amount(upwards to 2k a month) to live here in a gated complex and not only have the gates been broken off and on constantly but there's is now a piece of loose metal on the bottom of the gate sticking straight up in the air and i'm just waiting for damage to happen to vehicles. also, there have been THREE car break ins due to this gate issue. Lastly, never mind living the "luxury" or "resort" style living because i have now had a pile of trash bags sitting next to my door for two days that reeks and is bringing small bugs. I also have pictures of trash collection leaving piles of trash next to staircases. Let's just say, not worth the money, headache or SMELL.

The management team at The Drake has faced so many things in the last few months. Each thing has…read morebeen addressed quickly and with the utmost Professionalism. They are there day in day out for the residents. Yes they hit bumps in the road but respond adapt and get things done. I have been here almost 2 years and have never had an issue with their ability to address anything.

Would not rent here again. People do not clean up after their dogs. The pool is filthy with bugs…read moreand whatever else floating around. Lease terms are not tenant friendly. $9,000 to break lease is unheard of.

You pay a lot of money for a one-bedroom apartment that's old and not renovated. Definitely…read moresomething you should look into before deciding to move here because for the price, you expect way better. Make sure to shop around and get your money's worth. The dryer takes forever to dry clothes, which gets frustrating fast. The pool is also always closed for the dumbest reasons. They advertise the pool all over the website like it's a huge amenity, but it's barely ever open. It's disappointing when you want to enjoy the weekend with your family or get the kids excited to go swimming, only to find out it's closed again.

the absolute worst experience. enter apartment without consent or notice and have absolutely no…read morecommunication. absolutely awful.

Juan, who works on the maintenance team is amazing! He is efficient and fast working and explains…read morewhat he is working on/doing while he is completing a service request. He goes beyond what my expectations are and I always know I am in great hands if I need help with something in my apartment. Thank you !

Blanca is the best and they have the best coffee, always goes above and beyond, pool is some times…read moreclosed otherwise everything is great.

Awesome place, nice and small, really quiet. Reasonable place prices and with free laundry.read more

Pros: Maintenance men work really hard and are very friendly and bust their butts keeping this…read moreplace running, the grass is green....thats it! Cons: Over priced, No one picks up after their dogs, HORRIBLE PARKING, Pool always has bird poop in it. At initial walk through inspection everything looks nice but once you go to hang things up like curtain rods and pictures the plaster just crumbles and falls out and YOUR left with the big hole in the wall from previous tenants. This place prides themselves on their security...I've lived here for 2 months and the gates have been broken since before we moved in....When you call and ask about it they give you the same run around about how its the gate company that hasn't given them a date to fix it yet....DOUBT IT!!! Only security cameras they have are pointed at the entrances and their precious pool, they could care less about their tenants security when its a BIG factor when they are trying to get you to move here. I've had a BABY STROLLER and a PISTOL stolen....really who steals a baby stroller? Garage can barely fit a F-150, you have to play leap frog when you want to use the vehicle in the garage when you have to park your 2nd vehicle in front of the garage door... Its easier to just get a parking permit and not pay the extra money because its more of a hassle. Place looks super nice in the front to sell you and once you sign the lease they could care less about you....The management needs to realize The Palms is NOT the nicest and newest complex in midland and there is brand new way better places to stay now. Everything about the palms is cosmetic and fake in its image, security and mission they are suppose to uphold. OVER PRICED OVER PRICED OVER PRICED!!!!!

This apartment complex tows residents' legally parked vehicles simply because they were unable to…read moreobtain a required parking tag during the leasing office's limited business hours--even when the vehicle belongs to a resident and is parked in resident parking. Even more concerning, Black residents who attempt to address these disputes may face the immediate involvement of law enforcement. Using police intervention as a first response to a routine parking or administrative issue unnecessarily escalates the situation and potentially places residents' safety at risk at the very place they call home.

Do not rent here! The previous manager was awesome. Always helpful, always courteous. She made up…read morefor all the deficits in the complex. They advertise as "luxury" and the model they show is lovely. But once you sign their lease; apartments are cheap and tacky. Damaged floors, crap appliances, and walls so thin you hear everything. Maintenance is ok. But the management is so cheap they can't only do bandaide fixes. Noisy parties at the pool most weekends that no one monitors at all. Finally, they have a schister towing service contracted that tows cars illegally and the management makes no effort to assist in correcting even with clear evidence. Previous management was helpful and treated people like "neighbors." They did whatever they could to make these apartments feel "like a home." Current just treats tenants as dollar signs.

I received great service. Mrs Chesney was super helpful and…read morelovely! Our process was really fast and we loved our experience! I definitely recommend this apartment complex!