Although the therapists are good, the group is managed by OPTUM BEHAVIORAL HEALTH. OPTUM DOES NOT…read moreKEEP GOOD FINANCIAL RECORDS AND WILL CYPHIN ADDITIONAL MONEY FROM YOU. I've had money withdrawn from my account to cover my copays by Springfield Psych (Optum) but they have no record of payment, yet they took my money! Poor accounting . Thievery. I dropped the group several months ago. They are still sending me bills. Six phone calls, nothing is settled. AND they keep changing the dates of balances I supposedly owe! DO NOT USE ANY GROUP THAT IS MANAGED BY OPTUM!!!!!

Love my therapist. Sometimes takes a little while for them to get back to you when you are newread more

Here is a real review of Providence from a real former client. This is not a legitimate provider…read more Their services do not meet the minimal standard of care, and their talk therapy is irrelevant to substance use disorder. All they do is promote faith-based new age pseudo-religious nonsense (i.e. they are not evidence or science based), and "Dr" Heran was very dismissive when I expressed my concerns. For someone with a non-medical PhD, it's disturbing how his scope of knowledge is so limited. Their psychiatry consultant Dr Steinman was a clown, giving me medication for a made-up mood disorder (aka "dual diagnosis") so they can add another billing code. Not once did Dr Steinman offer medication for addiction such as vivitrol. What a disgrace. After I switched providers, I started on vivitrol, and it made a world of difference. Since "Dr" Heran is not a real medical provider, his ignorance is not only negligent, but also dangerous. People were relapsing while I was here, and they were more than happy to ship these people off to Caron and profit off their insurance when they came back, like a revolving door. They contradict themselves and violate your trust in order to keep you from making real progress as long as they can extract more insurance money. My Providence therapist Scott Strubinger (who runs a private practice called New Truth) was a serial liar. Our group sessions taught me nothing about coping skills, and the individual sessions were literally the same conversation every week. At one point, Scott staged an unsuccessful intervention against me to force me to shell out more money for Providence. Scott is a detestable excuse for a therapist. Multiple members in my group spoke out about his constant lying and manipulation. But "Dr" Heran saw no problem with that. It's no wonder that I never made any progress with the clinical objectives. All they care about is money. Billing is a flat out lie. "Dr" Heran's husband Gabe does not tell the truth when he explains insurance coverage. He told me that my insurance would cover services in network, and then I was blindsided by an out of network bill. When I confronted Gabe about it, he denied everything he told me previously. How unprofessional. It's ironic how "Dr" Lau is so unorganized yet has a nonsense PhD degree in organizational management, whatever that means. What business does he have working in a therapeutic setting? As a medical doctor, the kind who medically treats people based on science, I am insulted by these charlatans who pretend to know what they are doing. By the way, the affiliations they advertise on their website are false. I have a letter from one organization to prove it. The fact that they use bogus psychiatrists to manage make-believe mood disorders in the setting of addiction shows how desperate they are to make money off vulnerable people. Another issue I had was obtaining my records from Providence. They will stonewall you and delay as much as they can. They knowingly violated HIPAA by refusing to give me my records when I asked repeatedly. When I filed a complaint months later with the federal OCR, Providence submitted adulterated evidence in order to absolve themselves. I have proof of this. They concealed the dates on my correspondence to avoid getting caught. They thought that I didn't notice. Providence did not treat me for anything. They only wasted my time. I have worked with other face-to-face and virtual providers out there who make Providence look incompetent. If you are suffering from substance use disorder and want a provider who takes the issue seriously, do not go here. If you are involved with PHP, they will likely try to force you to go here, but you can negotiate with them to find a better provider.

The staff at Providence Living are knowledgeable about addiction and truly care for the success of…read moretheir patients. The atmosphere is warm and caring. I would recommend this center for professionals seeking treatment for addiction.

Don't be fooled by the 4 stars…read more Here's how it works at Provive: post a negative review and your phone rings within minutes. Suddenly they're VERY interested in talking to you. But call them when your loved one is in crisis? Crickets. No callback, no urgency, no one who gives a damn. They don't earn good ratings--they manage them. The 4 stars aren't from great care, they're from pressuring people to take down honest reviews. That rating is curated, not earned. Our family trusted Provive during a mental health emergency and they completely abandoned us. No meaningful follow-up, no real support when things got worse. But their billing? Flawless. Their reputation cleanup crew? On speed dial. This place puts more energy into protecting their online image than actually helping patients. They'll ignore you when you're desperate, then suddenly find your number the moment you speak up about it. If they're calling you right now to "discuss" this review--that tells you everything you need to know. Find a provider who answers when it matters, not just when their ratings are at stake.

Brittnay from Provive Wellness in PA really was amazing when I was desperate to find help for my…read moreson. She explained the intake process thoroughly and was compassionate throughout all of it. I had many questions and concerns and she took care of all of it for me. She texted and called throughout the intake process just to wish me luck and to see how it was going. Brittnay is truly an amazing staff member who went over and beyond to help and make me feel comfortable during this difficult time.

One thing you should know about this: It sucks. Also, it's expensive…read more Saw Jaqueline Summers in her Narberth/Ardmore/Whatever it's called home. We opted for the $800 full day marriage intensive to try to save our doomed marriage. My (then) husband and I were supposed to fill out lengthy documents explaining our marriage trouble. Ms. Summers did not read these beforehand, but rather began reading them when we both arrived. I was (typically) late, yet she still refused to BEGIN reading these documents during our PAID time until I was there. So my husband and I sat there on the couch and watched her read. Throughout the day, Ms. Summers' eyes constantly darted from my face to the clock that was positioned just over my shoulder. I could feel her counting down the minutes. Then, after lunch she kept us waiting for at least 15 minutes during our PAID time while she worked on her computer right in front of us. What did she work on? Was it an urgent life-or-death situation? No, she was laying out a flier for some event she was speaking at. I know this because she had her back to us while she worked in front of her large computer screen right in front of us. Of course, the session ended promptly on time (which I didn't complain about because I was happy to leave by that point). When she found out that I was a writer, she recited several poems to us that she'd had published and suggested that I attend various writers' conferences she speaks at. After our session, she called me at least twice, not to check on my marriage, but to ask me to attend said writers' conferences. Her recommendations for therapy included "snuggling" and sleeping naked with the man I could barely stomach being in the room with at the time. I found these suggestions to be both ineffective and damaging. Upon noticing that I placed a pillow between my husband and I on the couch, she said to me, "What do you want to say to that pillow? Talk to it." I was like, "Are you effing serious?" Also, at one point she gave each of us a Matchbox-sized schoolbus and told us that we could keep them. There was some sort of disjointed explanation about what we keep in our buses. (Can you feel me wincing as I'm writing this? Yeesh.) So my overall rating of this would rank right around here: Total Suckitude.

Arlene is absolutely fantastic! She has an amazing gifts in her work with couples. Through our…read morework with her our good to middling marriage is now a fantastic marriage. No back and forth fights in her office seeking to determine who is right or wrong. Arlene helps unpack the process of your communication with one another. I am now able to identify my feelings, ask my husband for what I need and be alright if he can't give it me. We simply would not be married without her help! I strongly recommend her to everyone and anyone I know.

I would highly recommend the Hydro facials and laser therapy I had fantastic results. Innovative…read moremedical staff go above and beyond to meet your needs as well as Dr. Kelli Yacono. She takes the time and care to ensure you receive the best clear skin and glowing face.

Dr. Kelly and her staff were super friendly and helpful…read more Dr. Kelly really took the time to address all my needs + concerns and came up with the perfect treatment for what I was looking for. I felt super comfortable and at ease with her and I'm already loving the results! Will definitely be a returning customer. :)

Dr. Bralow is such an amazing, highly knowledgeable doctor. He really listened to you about your…read moreissues and does what needs to be done to get you the best care. The front desk and nurses are so welcoming and friendly. HIGHLY recommend.

After building a relationship with Dr Scott over last 15 years means nothing when asking him and…read morehis staff to complete appropriate documents for LOA. Calls to office 3x's week for over 30 days are ignored. The management company overseeing LOA will not process claim until appropriate documents are received. Office manager and Dr Scott refuses to complete form without any follow up to patient or management company. It pains me to write this but it is simply the truth.

Arlene is a lighthouse for our marriage. She provides the path towards connection and resolution…read morethat we literally were fighting to get back. My husband and I have been married for 33 years & seeing Arlene for almost a year. The improvement in our communication skills and connection to each other has been beyond profound. She helps us understand how much our experiences influence our marriage WITHOUT assigning blame. She holds compassion, empathy, and safety in a space that emanates healing for both myself and my husband. Each session leaves us with new insights or resolutions to an issue. We were on the cusp of losing our marriage and through our hard work and Arlene's light, we have become more effective at communicating and understanding each other.

Arlene has been a compassionate, caring, invaluable help to me and my entire family. I cannot…read morerecommend her service highly enough. Her staff is just as caring and will go out of their way to help you.

Collective Healing is a safe space for no judgment. Amber is an incredible professional with a…read morelistening ear. She provides quality services and her space is beautiful. The office provides a peaceful atmosphere and I am really appreciative towards Amber for always accommodating my schedule.