Here is a real review of Providence from a real former client. This is not a legitimate provider…read more Their services do not meet the minimal standard of care, and their talk therapy is irrelevant to substance use disorder. All they do is promote faith-based new age pseudo-religious nonsense (i.e. they are not evidence or science based), and "Dr" Heran was very dismissive when I expressed my concerns. For someone with a non-medical PhD, it's disturbing how his scope of knowledge is so limited. Their psychiatry consultant Dr Steinman was a clown, giving me medication for a made-up mood disorder (aka "dual diagnosis") so they can add another billing code. Not once did Dr Steinman offer medication for addiction such as vivitrol. What a disgrace. After I switched providers, I started on vivitrol, and it made a world of difference. Since "Dr" Heran is not a real medical provider, his ignorance is not only negligent, but also dangerous. People were relapsing while I was here, and they were more than happy to ship these people off to Caron and profit off their insurance when they came back, like a revolving door. They contradict themselves and violate your trust in order to keep you from making real progress as long as they can extract more insurance money. My Providence therapist Scott Strubinger (who runs a private practice called New Truth) was a serial liar. Our group sessions taught me nothing about coping skills, and the individual sessions were literally the same conversation every week. At one point, Scott staged an unsuccessful intervention against me to force me to shell out more money for Providence. Scott is a detestable excuse for a therapist. Multiple members in my group spoke out about his constant lying and manipulation. But "Dr" Heran saw no problem with that. It's no wonder that I never made any progress with the clinical objectives. All they care about is money. Billing is a flat out lie. "Dr" Heran's husband Gabe does not tell the truth when he explains insurance coverage. He told me that my insurance would cover services in network, and then I was blindsided by an out of network bill. When I confronted Gabe about it, he denied everything he told me previously. How unprofessional. It's ironic how "Dr" Lau is so unorganized yet has a nonsense PhD degree in organizational management, whatever that means. What business does he have working in a therapeutic setting? As a medical doctor, the kind who medically treats people based on science, I am insulted by these charlatans who pretend to know what they are doing. By the way, the affiliations they advertise on their website are false. I have a letter from one organization to prove it. The fact that they use bogus psychiatrists to manage make-believe mood disorders in the setting of addiction shows how desperate they are to make money off vulnerable people. Another issue I had was obtaining my records from Providence. They will stonewall you and delay as much as they can. They knowingly violated HIPAA by refusing to give me my records when I asked repeatedly. When I filed a complaint months later with the federal OCR, Providence submitted adulterated evidence in order to absolve themselves. I have proof of this. They concealed the dates on my correspondence to avoid getting caught. They thought that I didn't notice. Providence did not treat me for anything. They only wasted my time. I have worked with other face-to-face and virtual providers out there who make Providence look incompetent. If you are suffering from substance use disorder and want a provider who takes the issue seriously, do not go here. If you are involved with PHP, they will likely try to force you to go here, but you can negotiate with them to find a better provider.

The staff at Providence Living are knowledgeable about addiction and truly care for the success of…read moretheir patients. The atmosphere is warm and caring. I would recommend this center for professionals seeking treatment for addiction.

I have been a patient for many years and am thankful for the excellent care and dedication to…read morekeeping my wife and myself healthy through check-ups, age related screenings and helping us through serious illnesses. I think of the Doctors and staff as friendly and professional and essential to our quality of life and longevity. When I talk with people about my family doctor I have nothing but gratitude and praise for them and hope this practice will be with us for many more years.

They NEVER answer the phone no matter what time you call!!! This is extremely frustrating. I was…read moreon hold for 74 minutes until I finally hung up. Laughing at the receptionist desk, loud, I don't think they hear the phone. Stay away from this place!!!

Hello everyone, I like to tell you a little bit about Dr Daniel Martin that Works in his office in…read moreSpringfield PA. He has been my doctor for about 8 years. With me, I am handicapped in a wheelchair and I cannot walk, through the time of me knowing Dr Daniel Martin I've had a lot of ups and downs and he has always been there for me no matter what. I cannot begin to try to explain what a great guy Dr Martin really is he will listen to you as you would tell him about your pains but he would also listen to you about how your life is going and Hell you deal with things in life as being a paraplegic and living with it. Now, i may not be able to walk anymore but I have found many ways to reinvent the power wheelchair. Through the conversations that I have had with Dr Daniel Martin and the discussions and I did I would stick to him that I would have Dr Daniel Martin has given me the incentive to continuously push myself to reinvent the ultimate power wheelchair with Automotive off-road lighting. So every time I go and visit him in the office I always have a new surprise in a new redesigned additive to my permobil power wheelchair. A day does not go by when I tell my friends and strangers of what a great doctor and great friend Dr Daniel Martin is to me. Well I think by now you've got my point and my opinion of, Doctor Daniel Martin Everyone have a great upcoming weekend but a safe weekend Charles......

The office staff leaves a lot to be desired. When they're not being rude, they're eating their…read morelunches from the drug reps that are always swarming the office at the front desk. God help you if you need a referral- you'll probably get to your specialist office only to be informed that it was never done. Dr. Martin on the other hand, is a really nice guy. I really like him a lot and he's down to earth. He'll listen to you and remember who you are. He's not an alarmist and seems to genuinely enjoy what he does. I keep going to the office because I like him as a doctor- certainly not for the office staff. My only other complaint, is that it is not handicap accessible. If you are on crutches, use a walker, or require a wheel chair you'll never get in the front door since it has 2 huge steps. You'll never be able to use the bathroom either because that's not handicap accessible either. Unless they're hiding another restroom.