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Avive Life - Frisco

5.0 (2 reviews)
Closed 10:00 am - 8:00 pm

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1 year ago

Great sports balm that improves pain and efficiency with lifting. Also, great pet products.

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4 years ago

Awesome service! Very comfortable and knowledgeable staff! Love Megan!

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The Vitamin Shoppe - Lifelong Wellness Starts Here

The Vitamin Shoppe

3.7(21 reviews)
6.3 mi
$$

Every time I have gone to the Vitamin Shoppe in Frisco have I received excellent customer service…read more They always have what I need!

I'm shocked by what I experienced tonight(11/21) at 8pm at The Vitamin Shoppe but not surprised…read more This is now the second time I've had an issue with the same employee regarding their price-match policy. According to Vitamin Shoppe's own website, they will match select competitors' prices with proof including Amazon. Another employee previously honored price matching without any problem so I thought it would be the same tonight. Instead, this employee told me he "couldn't price match" and to "come back tomorrow," which is exactly what he said the last time. During the conversation, he asked why I didn't just order from Amazon. I explained that I preferred to buy it now using the price match and had him to pull up one of my previous price match receipts. His response made me feel like he thought I was trying to get something for free in which he later stated I was trying to get something for "free"which is completely false since I was paying for the product. When I questioned that comment, he escalated out of nowhere and threatened to call the police, accusing me of "hollering," which was absolutely false. I even told him to review the cameras because what he was saying was untrue. After mentioning that I would be contacting corporate, he suddenly decided he could complete the price match after all. I even told him I didn't want him to get in trouble if he was unsure about the policy but it was surprising how quickly things changed once corporate was mentioned. Before leaving, I asked if everything was good. His response made it clear it wasn't, so I simply wished him a good evening. He walked away without saying a word. This whole situation was completely unnecessary. I hope Vitamin Shoppe provides better training so customers aren't treated this way especially when all we're doing is following the policy that their company publicly states.

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The Vitamin Shoppe - Lifelong Wellness Starts Here

Lifelong Wellness Starts Here

The Vitamin Shoppe

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Avive Life - Frisco - vitaminssupplements - Updated July 2026

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