We've had this couch a little over 2 years now. It is the Stanton 338, we upgraded to the…read moreperformance fabric that we were told was best for homes with kids and animals. We picked this fabric because we have two large dogs that get on the furniture. We were told that just getting on the furniture would not tear or snag the fabric. On day one when the couch arrived our smaller dog of the two jumped on the couch as normal and it snagged in several different places. I called the store and tried to talk to a manager but wasn't given one. The salesman put in a request for their "fabric expert" to come out to the house and see if we had been given defective fabric. He deemed the fabric to be of normal quality. We also had feathers upon feathers poking out and coming out of the couch. He told us that after 2 weeks that would stop. We were also concerned about the comfort of the couch. It was very stiff and uncomfortable compared to what we sat on in the store. To this he said it just needed time to "wear in". Here we are a little over two years later and we are not any more satisfied than when we got the couch! We went to Woodleys because we wanted a quality couch and if something went wrong they had a warranty to take care of us. We asked several questions about this when we bought this couch to be sure it would be taken care of. Nothing could be farther from the truth! We bought it during a sale and still spent about $4k on it! Or more like wasted $4k! As you can see in the pics the cushions have not faired well! They did not keep their shape whatsoever! The back cushions sag and have little balls all over them that have to be shaved regularly (advice i was given by the salesman and the "fabric expert"). We have kept the bottom covered since day one when it snagged to protect it as best as we can. But even with covering it the bottom cushions too have balls of fabric and worst of all have lost their shape! They sag and have flattened out significantly on the corners so you sit in holes between the cracks of the cushions and you literally can feel the frame under you! They say to clean with water only which does NOT clean at all! We are so disappointed with this purchase and hope to warn others never to buy anything from these crooks! Also the pile of feathers is just what comes out of the couch DAILY! So what we were told about them stopping coming out after 2 weeks was also in fact a lie! Had we have known all this before buying this couch we wouldn't have spent ten cents on it! Buyer beware!!! Take your hard earned money somewhere else!!!

We've had this couch a little over 2 years now. It is the Stanton 338, we upgraded to the…read moreperformance fabric that we were told was best for homes with kids and animals. We picked this fabric because we have two large dogs that get on the furniture. We were told that just getting on the furniture would not tear or snag the fabric. On day one when the couch arrived our smaller dog of the two jumped on the couch as normal and it snagged in several different places. I called the store and tried to talk to a manager but wasn't given one. The salesman put in a request for their "fabric expert" to come out to the house and see if we had been given defective fabric. He deemed the fabric to be of normal quality. We also had feathers upon feathers poking out and coming out of the couch. He told us that after 2 weeks that would stop. We were also concerned about the comfort of the couch. It was very stiff and uncomfortable compared to what we sat on in the store. To this he said it just needed time to "wear in". Here we are a little over two years later and we are not any more satisfied than when we got the couch! We went to Woodleys because we wanted a quality couch and if something went wrong they had a warranty to take care of us. We asked several questions about this when we bought this couch to be sure it would be taken care of. Nothing could be farther from the truth! We bought it during a sale and still spent about $4k on it! Or more like wasted $4k! As you can see in the pics the cushions have not faired well! They did not keep their shape whatsoever! The back cushions sag and have little balls all over them that have to be shaved regularly (advice i was given by the salesman and the "fabric expert"). We have kept the bottom covered since day one when it snagged to protect it as best as we can. But even with covering it the bottom cushions too have balls of fabric and worst of all have lost their shape! They sag and have flattened out significantly on the corners so you sit in holes between the cracks of the cushions and you literally can feel the frame under you! They say to clean with water only which does NOT clean at all! We are so disappointed with this purchase and hope to warn others never to buy anything from these crooks! Also the pile of feathers is just what comes out of the couch DAILY! So what we were told about them stopping coming out after 2 weeks was also in fact a lie! Had we have known all this before buying this couch we wouldn't have spent ten cents on it! Buyer beware!!! Take your hard earned money somewhere else!!! Edit: won't let me post pics

Chasity was so helpful!!! Wonderful customer service and very solution oriented regarding my…read moreproject.

This store has never disappointed me. Friendly service and reasonable prices. I came here to drop…read moreoff some shredding. I had a coupon which made it even more reasonable.

The Asian gal who rang me up on the front register yesterday was oblivious to the fact that I had…read morebeen standing in line longer than the guy who came into the store to make a return and longer than the lady who was asking about the printer ink! Never once did she apologize for helping them before me! Even the lady who was asking about the printer ink apologized! Super annoying and frustrating! I never said a word why bother!

Walked up at 10 minutes before they closed for only two quick Amazon returns and the associate or…read moremanager very rudely closed the gate in my face. First time ever coming to this location as it is the closest to my home but will be going out of my way to other locations or shopping and doing Amazon business elsewhere. It's weird when a business has store hours but the managers are allowed to close prior to that.

This place is bare bones. Copy machines are always down-paper never filled. Never enough staff at…read morethe service center area and just basically low stock of all things.

Love the staff they are super helpful and friendly! They…read morehelped me out with some copies and printing.