1. AXON

    1. AXON

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    Arlington, VA

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    Updated 3 months ago

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    Ask the Community - AXON

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    Gloria Carpenter

    Gloria Carpenter

    2.8(5 reviews)
    2.4 miBallston

    I've been meaning to write this review for over a year now. I did one session with Dr. Carpenter…read moreand I didn't return to her for a reason. During 1 hour session she mentioned THREE times about payment. I was there for clinical help and she kept mentioning payment which I have no problem paying because obviously I booked her session and could afford the out of pocket fees. She wasted a lot of my time by constantly bringing up administrative things when the session should have been solely about what I paid for, which is therapy. But this was super off putting and signified that she is (1) unorganized because this should have been handled by an assistant or receptionist BEFORE the session, and (2) all she is interested in is financial gain, not helping the community she claims to serve.

    I'm really surprised by the first review. I just joined yelp bc I use it often but never give…read morereviews... well, it was time to speak up when I saw this poor review of Dr. Carpenter. Dr. Carpenter has been wonderful to me! I saw her in 2012 and 2014 and she was nothing but awesome! I used insurance the first time and then came back and paid out of pocket. She was always upfront about the costs and fee structure, and anything else I had questions about. She was smart and usually gave me a different perspective on things. I always left her office feeling like she cared. That first review is just appalling. I've even referred friends to her. One of my friends was a terrible patient because she was always late or rescheduling, but Dr. Carpenter was really patient with her and still saw her, and didn't show any malice toward to me because of my friend. I've gone to another therapist before her, and my friends have also reported horror stories from some of the counselors in DC, but this lady always gets high marks in my book. I trust her whole-heartedly and I may actually be returning to therapy. She helped me to feel okay about therapy again and she really helped me through a difficult time. Not sure how I would have gotten through my bout of depression and life changes with relationships without her help. Overall, she has always been easy to talk to and she understood me. She is really down to earth for someone with a Ph.D. and she doesn't mind laughing with you in the session... she's personable. Oh, and she's kind of young but also married, so she's not "your mom" but is still wise and can relate to the problems. Absolutely go to Dr. Carpenter. If you want a compassionate, genuine, and smart psychologist, she's that person. And, her prices are average for the area. I'm sure she has her faults, but I along with a good friend and a friend of a friend, would say that she was super helpful to us.

    Bloom Health Centers

    Bloom Health Centers

    1.0(11 reviews)
    2.1 miVirginia Square

    The absolute worst customer service and "office manager" I've ever encountered. As someone who is a…read moreprofessional service industry GM- the way I was treated by the staff at this location was not only unprofessional but rude. In attempts to make an appointment, over 2 weeks ago, I was sent paperwork to fill out. I filled said paperwork out, snd was sent a confirmation for my appointment. At the time of my appointment I was told it was cancelled due to not filling out the patient portal. Rather than give me a courtesy call they doubled down and sent a confirmation email. in bringing this up to the team there, I was met with rudeness and attitude. Telling me I would have to make an appointment for a later date (which there isn't anything available for the foreseeable future.) For anyone who may need a psychiatrist, these people will only leave you needing one even more than you did before. I found another doctor through another service that was much nicer and able to accommodate. your front desk agent and office manager really need to adjust their attitude If you wish to have anything other than a 1 star average. :)

    harassing texts and calls!! I initially was going to make…read morean appointment here and found somewhere closer to me so I cancelled the appointment. I told them I found somewhere closer and I;d like to be removed from the call and text list multiple times and kept getting calls and texts. I would even block the numbers and they would call me from another one. awful company, I can see why they have so many 1 star reviews and I am glad I went with somewhere else

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    Bloom Health Centers
    Bloom Health Centers
    Bloom Health Centers

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    AXON - psychologists - Updated September 2026

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