Great place, excellent staff, great prices. I highly recommend you try them first they have great…read morebrands. very happy with Optika!!!!!!!!!

Great service. I bought my eye glasses there a couple of years ago and if I ever need them fixed,…read morethey fix them right there in the store, no hassle. They also accept insurance and have good pricing and great styles. This place is always reliable.

My first experience with A-Look Optical was in early 2015. After browsing Pacific Mall's MANY…read moreoptical stores, they seemed to have better prices. They were patient and helpful when I was trying to decide from their vast selection of fashionable frames. A few days later, I received my stylish Lacoste glasses. Flash forward to late 2017. My prescription changed, so I just wanted to replace the lenses on the same frame and see about getting my first prescription sunglasses. More than 2 years later, I got the same first-class treatment with even more choices than I remembered. Shortly thereafter, I received my new lenses & very handsome Giorgio Armani tortoise shell sunglasses! The owner's valuable advice on future options and the staff's friendly service have made me a loyal customer. They seem to enjoy what they do. They make you feel like you're their only customer. They seem to appreciate your business. If you're in the market for new eyewear, I highly recommend that you check them out!

Hands down A-Look Optical is the best eyewear store in Pacific Mall. I actually stumbled on them by…read morechance. I used to go to one of their competitors a few doors away - that is until their optician almost totally ruined the glasses I bought from them by bending and twisting the arms on my Prada frame as if he was a pretzel maker. Desperate to save my glasses, I popped into A-Look to see if they could help after hearing from the excellent experience my sisters had at the shop. Alfred saw right away what was wrong and said he would do his best to fix the problem though he couldn't promise anything because the damage was pretty bad. Thankfully he was able to fix things and my glasses have felt amazing ever since. From the moment you enter the store to the aftercare service, A-Look pays attention to the details. Staff are friendly and knowledgeable, and they take the time to listen and help you find what you're looking for. The selection is also great - lots of fashionable frames to choose from. Definitely worth checking out if you're in the market for new specs.

My family and friends have been a fan of Your Eyes for over 10 years; we've purchased the majority…read moreof our eyewear here. The staff here is very professional and are always there to please you. Unlike some Chinese businesses, which only seem to smile at Chinese clientel, the staff at Your Eyes maintain their professionalism regardless of your background. Fantastic service, fantastice prices.

john the owner/optometrist is very nice and friendly. i bought a few pair of glasses and contact…read morelenses here in the past with hubby and the service is always great! lots of selection for frames.

I have been a customer for about 2 years and have made multiple purchases from contacts,…read moreprescription eye glasses, and sunglasses and it has always been a treat. Rhonda was very nice and went out of her way to make sure i was getting exactly what i wanted and needed, the prices were fantastic and i got a great deal! I have also been waiting to be helped and was made to feel at home by Andrew making sure i was acknowledged and taken care in a timely manner. Working in customer service i know how impatient and silly people can be at times, as is shown by a couple of the reviews here, but the reality is that this is a great place to get your glasses and contacts. I'll shop here for many years to come because of their broad selection of high quality glasses, and lenses and their superb customer service!

Always a wonderful experience here…read more While I generally deal with the owner I know her staff to be warm, welcoming and well informed on the merchandise. Rhonda the owner is amazing! She is not only fashion forward, in both optical and clothing style but is always happy to service her products. Rhonda goes the extra mile for her customers, I have experienced her calling literally all over the globe to track down a particular pair of Chanel Sunglasses. She was provided better customer service than Holts or the Chanel store. Don't let the aesthetic of the store scare you away from this neighbourhood gem. I have been buying my glasses and sunglasses here for years. While I've never used a physical coupon there, I've never had to. They seem to always have amazing sales on. Not to mention she is great at helping with the insurance paperwork. As a frequent shopper on eBay, who is constantly looking out for the best deal around I'm confident in telling you that Roshad Optical is definitely that. I cannot say enough good things about this place.

I ordered two pairs of eyeglasses from Chinatown Optical but didn't get any calls that they're…read moreready to pick up so this is one of the downside of this optical store. Ended up getting my eyeglasses for more than two weeks and you need to call them yourself. Yes they're cheap and affordable but the basic frames are on the thinner side. If you're not careful enough, these frames are easier to break. Service is so so - the older guy (Owner) is welcoming and friendly but the rest of the staff have standoffish attitude and doesn't care except to make some sales. Probably won't be coming back here and will find another optical shop when I need another pair of eyeglass.

Review regarding REPAIRS:…read more Oh my goodness if I could give 10 stars I would!!!! GO HERE!! I brought in 2 pairs of bent and out of shape sunglasses that I thought were beyond repair. I did not buy these here. Jessica helped me within minutes. Both pairs fit me perfectly and I truly did not think it would be possible. What's more is she refused to let me pay which is out of the question because her work was phenomenal and so speedy! I was in and out within five minutes. Excellent service, great craftsmanship, and kindness. I trust this place and the employees and will absolutely return.

The men here are rude, borderline harassing. Call in with questions and they slam the phone on you…read more Extremely rude people! His previous bad ratings had him respond that he is sorry and will do better, but they go back to being rude, insulting and harassing. I will be filing a complaint with the BBB and I'd stay far away from this business!

Great place for your next eye exam with a plentiful selection of glasses for everyday use. Service…read moreis exceptional.

110% customer service!…read more I came in to add prescription to my Ray Bans, they asked a bunch of questions I had no idea the pair I had bought didn't have. They were up front about cost unlike the main chains. My sunglasses were service quickly within days and ready for pick-up. Highly recommend.

I recently visited to replace the lenses in my glasses after my old ones got scratched, and since…read moremy prescription had slightly changed, it felt like the right time to update. I still love the frames I got two years ago, so a lens replacement made the most sense. Most places quoted really high prices for my prescription strength, but this spot was quite reasonable. Ramandeep was skilled and great at adjusting my glasses so they fit my face perfectly. I also brought in a couple of other frames that were misaligned that I didn't purchase there, and she fixed them up in a jiffy. One pair had been badly twisted after I accidentally knocked them into a door, and the few optical stores I asked were hesitant to help in case they break it. She managed to adjust them so they're at least wearable again - what a pro! From the brief look they have a nice curated selection of designer frames I see including sunglasses too. Though I didn't look too closely since I wasn't in the market for new eye glasses but they look nice lots of neutral ones I can see wearing. Note the entrance looks small, I accidentally went into the next door convenience store almost.

Great service friendly and ignore to help the customer. I walked and and was assisted right away…read morein a friendly manner.