Where to even begin? The food here absolutely stinks. We learned that they no longer make their…read moreown food in house and it is transported from the long term care facility, that pretty much sums that portion up! Very small portions, no temperature control, and no taste on top of that! In fact they have been cited for violations in reference to the food temperatures and yet still don't check temperatures. Not sure they even own a food thermometer? Obviously nutrition is a big part of the healing process! If you put on your call light, don't expect it to be answered right away. Staff is stretched very thin here! Some of the staff members care a lot more than others, but that's everywhere. Riley was a great Nurse and Lillie was a great tech. Those are the only 2 names I can recall off the top of my head that gave exceptional care. I was there when the Occupational Therapist was doing the final discharge assessment as I am a family member. Talk about rude and no patience! Yes, she has both of those titles! Discharge was a complete disaster!!! When you first arrive at the facility an assessment is done on the equipment you currently have at home. We didn't have a wheelchair and were in desperate need of one as my family member was having a difficult time standing, not to mention walking. Insurance wasn't an issue as my family member had it covered. Also home health was to be ordered as well. Nightmare! So I spoke with the facility the morning of discharge via phone. I asked about the wheelchair? Well we will order it now and hope that it gets delivered by the time you get here. What am I supposed to do in the meantime with my family member not able to walk? It will be delivered to your house. In my opinion, that's just setting us up for failure and basically saying that's your problem now! Thankfully a staff member did allow us to take their wheelchair until we had ours delivered after advocating for my family member! Fast Forward - wheelchair never was delivered nor home health ordered. I even followed up on this the following week as I had two family members there at the same time and discharged at the same time/same destination. Ultimately when I arrived I had to wheel both of them out myself and it was my responsibility to get them in the vehicle by myself. I had to ultimately lift one of them in my minivan due to her not being able to stand or walk and she screamed in severe pain. We left there and went straight to the Emergency room where she was admitted to the hospital for over a week and transferred to an acute inpatient rehabilitation hospital for additional therapy. Also, the Nurse Manager will absolutely take the side of her staff regardless of what you say as a patient or patient's family member. I know this first hand as I had spoke with her on a few occasions about different issues. Complete waste of oxygen and time. This place definitely needs some improvements in a lot of areas throughout the facility with staff, food, etc. It could be a great place with some adjustments. Recent remodeling was done to give it a better atmosphere and appearance. The new floors due make quite a racket with the computers rolling on it though! It would be nice to have fresh fruit readily available for the patients for snacks as well as fresh brewed ice tea.

After open heart surgery at Olathe Medical Center. I was sent to Hoeger House for further…read morerecovering from the surgery. This if course meant time in physical therapy to build up my straight. As well as time with Occupation Therapy to make sure that I knew how move so as not to reopen the wounds. All of the staff at Hoeger House are very professional. They are very dedicated to every patient that comes into the facility. The therapy staff creates a very good hands on two to three times per day therapy sessions. In these sessions all areas that a patient might need help in is covered. Including personal(bathroom, dressing, hygiene). Hoeger House also includes nutrition with three meals a day. They also offer group get together thru out the week just so that a patient can relax in between therapy sessions. At Hoeger House you can recuperate and relax. The staff is very professional and knowledgeable about what is needed to make ready to go home back into there lives.

I live here!! It's a beautiful facility with excellent administrative services, and exceptional…read moreTherapy Department, interesting residents and beautiful grounds.

The care here is excellent. I'm here for short term IV Infusion & Rehabilitation. Also the food is…read moregreat. Everyone here goes out of their way to make your stay a pleasant one.

We had a horrible experience. One night there was a nurse that was so incredibly rude and…read moredismissive to both myself and my mom (the patient) that I spent the night because I didn't trust the nurse to give my mom the care she deserved. I asked for that nurse to not care for my mom in the future. That worked for a few days, but one night she was having issues and that same nurse was in her room. My mom would push the call button and wait for a long time before anyone would come. She waited on the toiltet one time before someone came to help her back to bed. Her pain meds were often given to her an hour later than expected, which would then be hard to get her pain managed. Her room was dirty and i never saw anyone clean it. There were a few caring people. Amanda as a great nurse. Matt was so kind when giving my mom meds. Be aware of Susan, a nurse there. Not only was she horrible to my mom, but I witnessed her being awful to another patient. That was when I knew my mom's horrible experience wasn't the only one. Even when they said she was a valuable nurse.

Very impressed with the care my father has received here. He came in as skilled and was able to…read moretransition up to AL within 2 weeks. The PT department here honestly worked him harder than the rehab facility he was at for 2 weeks! Nursing care was excellent, they took the time to explain things to my Dad, were responsive to his needs. In the AL, Amanda is what keeps the place rolling, she is very responsive and gets things done in a timely manner with a smile on her face. It was a seamless process and I highly recommend this place if you are looking for a secure and friendly environment for your loved one!

When companies don't take care of their staff and allow them their earned time off, staff get burnt…read moreout and care levels go down. It is not the staffs responsibility to make sure the facility has adequate staffing, it is the CEO, DON, and the corporations responsibility. If you take care of your staff, they will take care of your patients. PTO is earned and a benefit for staff. Have the respect to honor their time away to rest, relax, and re-coop; they deserve it. Maybe management needs to help cover the floor or you need to hire more PRN staff to give the FT staff a break when they ask; especially when its isn't the management team coming in to work every holiday.

My husband and I have lived at Aberdeen Village 3years and are very happy we got in when we did. My…read morehusband was beginning to have memory problems so we moved into a independent apartment. Soon after getting settled he had to have a bladder surgery the antistatic accelerated the dementia to the point I wasn't able to care for him so he was moved to the memory center. I also had to have a pacemaker put in at the same time. Luckily we we settled where we both had the care we needed. I'm still in independent living but walk through the hall to see my husband every evening and feed him his dinner,then spend time with him until he is put to bed. Everyone's very friendly and helpful.

This is the real thing! These occupational therapist, physical therapist, speech, therapist, etc…read more at Johnson County Rehab are incredible. They really put their heart into it and if you need severe rehab rehabilitation after say a head injury this is the place to go to get them rehabilitated.. I wish my husband could stay longer here. Our entire family is forever indebted to Johnson County Rehab staff for the hard work that they had to help my husband and the other people around them. You really felt cared for.

Facility offered very good care. The office staff was very helpful,and their therapists…read moreexceptional. They have in room dining with a good selection on their menu. The nursing staff varied from good to exceptional. I had a problem with only 1 staff member during two-two weeks stays and that was dealt with in 24 hours.

They always take care of me and keep me running healthy. Outside of general maintenance, they…read morealways ask about any additional pains or discomfort I experience and do a great job of targeted adjustments that always seem to do the trick.

I'm a walk-in. I have lived in OPKS for years. I walked in , waited, and finally was met by a…read morewoman who looked me up and down and sneered at me like I didn't belong. I admit I was dressed "down", and also in a wheelchair. She was insulting in tone, posture, and a peremptory manner. She told me to wait and vanished. had planned to spend a couple hours gett an infusion, but after the atti, I doubt the product. I usually figure OPKS is a safe, proper haven, but stay away and go somewhere that's not a hole in the wall with rude employees and no customers.

This is a short term rehab location. Overall The staff is amazing. The Therapist are great at what…read morethey do. The DON and Executive Directors are hands on and go above and beyond to make the residents feel at home, seen, heard, and respected. That's rare in healthcare that The Director and Executive Directors are on the floor with the Nurses, and CNA's, Everyone works well together and are friendly and willing to help. Great location, Beautiful decorations, Amazing staff.

My mother is currently in Advanced Health Care of Overland Park and I will be working on getting…read moreher out of there ASAP. The nursing staff is very inattentive and her calls very rarely get answered. They leave her sitting in the chair for hours on end and do not check on her. I do not recommend this place at all for a loved one's recovery. I just got back from helping her go to bed for the evening and found out she had wet herself three times because she couldn't get anyone to come help her. I demanded to talk to the head of nursing to get the situation resolved and was told they would get back to me after the weekend was over. Not acceptable. No concern for the patients and no caring for them at all. This place should be avoided at all costs.

My father is receiving excellent care at the St Luke's South Rehab Hospital. Dr. Hermes is a…read morefantastic physician. ALL the nurses and NAs are so great. He has had PT, OT and speech. They work him good. He has made great progress. Thank you to everyone there!

I spent several weeks at this center after my motorcycle accident. I only had one working limb…read morewhen I arrived, my right leg. BOTH arms were in casts wrist to shoulder and my left knee (hematoma) and foot were broken. And that was just the physical state I was in, my mental state was bruised as well. To say that the staff put me back together is an understatement. The PT's, OT's, Doctors, nurses, volunteers, housekeeping, and food services staff are incredible. They work on individual plans catered to your personal rehabilitation and review those daily. They CARE and it shows. It's not just a job, they are determined and rooting for you. (No kidding, they applaud your accomplishments.)

I recently completed an outpatient course of physical therapy for treatment of a damaged rotator…read morecuff and bicep. Jenna, and the team at PAM Overland Park put together a customized plan for onsite and at home treatment for me to follow. I was assigned a different Physical Therapist assigned for my treatment at each of my first 3 or 4 in-office PT sessions. While I initially had some concerns with continuity-of-care with this approach, it turned out to be a great program to match the best Physical Therapist to my care and recovery plan.

I've been trying to get them to come pick up a wheeled walker.HIGH QUALITY but they don't want it.read more